Was there ever a post mortem or explanation for what happened to these coins? Like did they ever figure out if it was someone able to x-ray the keys, or was it an inside job? Apart from a few people getting refunds, I don't remember anyone ever getting an update.
If you look up the breach thread, I highlight some contradictions made with the details of the story told (who did the engraving under whose watch). IMO, the full details were never disclosed, no idea if it was true theft or an inside job - though they admit it had to be someone close to them. I doubt we'll ever get the full story.