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Author Topic: BTC.sx Deposit Problem  (Read 933 times)
rabsie (OP)
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February 14, 2014, 07:20:18 PM
 #1

Anyone here have experience with these folks?

How long does support usually take to respond?

Transferred some bitcoin there today and its not showed up on the website.
the_viper
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February 15, 2014, 09:14:07 AM
 #2

Had exactly the same problem and no answer from support or admin after four days and three e-mails.

I detailed the problem pretty clearly clearly but still no answer.
I'm beginning to think scam
Riffed
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February 15, 2014, 11:28:17 PM
 #3

Anyone here have experience with these folks?

How long does support usually take to respond?

Transferred some bitcoin there today and its not showed up on the website.

I've been depositing and withdrawing pretty much every day for the past ten days, and trading in and out of 2-10 positions per day, all with no problems (deposits show up in about 30 min and withdrawals are processed once every 24 hours). It looks like they're making funds available after 1-2 confirmations, but of course you couldn't turn around and cash that out until your deposit was fully confirmed.

Can't vouch for other users, but I've been very happy with BTC.sx (although I haven't needed to contact support lately). Only minor complaint is that if you buy or sell in a rapidly changing market, it can take up to 3-5 minutes to fill, which can mean the market has moved significantly against your position in the meantime. I.e. If you see BTC at 400 and rising rapidly and you place a buy, it might not get filled for a few min, at which point the price is 410. By "rapidly changing", I mean $10-20 or more per minute where the chart goes vertical, not normal fluctuations. So don't try to buy based on split-second changes.

They were also nice enough to post a message saying transaction malleability hasn't been affected, and even when MtGox was crashing to 300 the site worked fine (and I made about 5 times my money in 48 hours).

With the caveat that you'd better be pretty comfortable making "investments" that can double or disappear in a few hours, I would definitely recommend them. Keep bitcoinwisdom.com (mtgox/USD) in one window and btc.sx in the other and go to town. Start small until you figure it out.
rabsie (OP)
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February 16, 2014, 05:59:45 PM
 #4

Well my deposit did finally show up, that's good.

But still not had any response to the emails I sent..

thx for all the replies.
btcton
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February 17, 2014, 03:51:03 AM
 #5

Bitcoins take 3 confirmations to appear, I believe. I have deposited and withdrawn from it, but no experience trading due to my low skill.

The signature campaign posters adding useless redundant fluff to their posts to reach their minimum word count are lowering my IQ.
Riffed
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February 17, 2014, 10:00:50 AM
 #6

Bitcoins take 3 confirmations to appear, I believe. I have deposited and withdrawn from it, but no experience trading due to my low skill.

You can place trades for the minimum (I think about $10 or so) to get used to how it works - that's what I did.
thest0ckman
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February 17, 2014, 06:48:56 PM
 #7

is anyone actually trading with the site today monday 2-17-2014?

both buy and sell buttons are disabled for me last two days.

ledmaniak
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February 18, 2014, 01:37:46 AM
 #8

They are constantly out of funds for some reason..

Bitcoin: 1Cxi8BLvScSm1mW6kjb5MNeJZPrvAiYL6B
Litecoin: LLmjtrrq1ZeD51NSUJ8VanuQduW8Ma3jrs
thest0ckman
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February 18, 2014, 02:09:21 AM
 #9

i put a request in to withdraw my funds.

this shit reminds me of bitcoinica

thest0ckman
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February 18, 2014, 04:37:00 PM
 #10

i have got my money out. the sent within 16 hours.
they have been good with sending me my funds and honor their 24 hour promise.

i hope trading is allowed there soon i will redeposit then.

made over 500 percent on my money due to gox problems. thank you  btc.sx

Rannasha
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February 18, 2014, 04:44:54 PM
 #11

They are constantly out of funds for some reason..

Not so surprising since they trade on Gox. I can imagine they're very reluctant to deposit additional funds there right now, so traders have to settle for what they already have there.
ledmaniak
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February 18, 2014, 05:47:56 PM
 #12

They are constantly out of funds for some reason..

Not so surprising since they trade on Gox. I can imagine they're very reluctant to deposit additional funds there right now, so traders have to settle for what they already have there.
Their website tells us they are located inside the head office of MtGox so I'm sure they have no problems at all with withdrawals..

Bitcoin: 1Cxi8BLvScSm1mW6kjb5MNeJZPrvAiYL6B
Litecoin: LLmjtrrq1ZeD51NSUJ8VanuQduW8Ma3jrs
Riffed
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February 26, 2014, 09:55:58 AM
 #13

They are constantly out of funds for some reason..

Not so surprising since they trade on Gox. I can imagine they're very reluctant to deposit additional funds there right now, so traders have to settle for what they already have there.
Their website tells us they are located inside the head office of MtGox so I'm sure they have no problems at all with withdrawals..

They've halted all trades due to the Mt. Gox closure, but still processed all withdrawals (I cashed out about 12 hours after trading stopped and got it a few hours later). Kudos for an orderly shutdown with good communication, and I look forward to resuming when they find a real exchange Smiley
Hodor_keeper_of_the_light
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March 21, 2014, 07:13:20 PM
 #14

You all gotta be kiddin. I've got 16 BTC stolen by them and I keep being ignored.
Check this: https://bitcointalk.org/index.php?topic=524429

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