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Bitcoin Forum > Alternate cryptocurrencies > Altcoin Discussion > NexyBit Exchange OTP Problem
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Author Topic: NexyBit Exchange OTP Problem  (Read 69 times)
cabalism13 (OP)
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July 14, 2018, 01:24:47 PM
 #1
 I already Verified my Account and I am a bit having a problem using the Authenticator (OTP).

After scanning the QR Code and typing the desired key I really can't finish it. It always says that my input is Invalid.

" INVALID OTP"

Anybody has the same problem and suggestions?
I can't do the trading with this.
nexy_jin
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July 16, 2018, 05:29:41 AM
 #2
Invalid OTP occurs only when you enter the wrong OTP.

The most common errors while using it are:
1. Change in OTP while typing due to time limit. Each OTP has a time limit and will change after it reaches it.
2. Putting a space between numbers.

When having problems using the site, you can either send us a PM, ask us on our ANN thread, or email us support@nexybit.com.
maiiyeuvo
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July 16, 2018, 08:14:05 AM
 #3
Contact the support team of NexyBit, which is the best solution for you.
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