btc-e swallow my 2500 ltcs

[pangcong]

9 days ago, I withdrawed ltc to the same address for two times, the first time I withdrawed 2500 ltc, the second time I000 ltc, I received my ltc for the second time. But I never received the first 2500 ltc. I created a ticket, it has been 9 days. But I never got an answer from btce support.

I'm certain that btc-e swallow my 2500 ltc. I can find the transaction of the 1000 ltc on block explorer, however, I cannot find the transaction record of the 2500 ltc.

Anyone met the similar problem?

[Rawted]

Not for LTC, but a bunch of us are missing BTC since the 10th.

https://bitcointalk.org/index.php?topic=459464.0

[dadas15]

https://bitcointalk.org/index.php?topic=448401.msg4981606#msg4981606

pls check the topic.
I hope you will take coins ASAP.

[pangcong]

https://bitcointalk.org/index.php?topic=448401.msg4981606#msg4981606

pls check the topic.
I hope you will take coins ASAP.

Thanks, I noticed
His problem was sloved in two days. But mine has been lasted for 9 days, and my 2500 ltc are still missing

[BitCoinNutJob]

does the 2500 ltc show in your transaction history ?

[pangcong]

Not for LTC, but a bunch of us are missing BTC since the 10th.

https://bitcointalk.org/index.php?topic=459464.0

It looks my situation is unique. I do hope the missing coins are btc so I can join your team. However, they are 2500 ltc...

[dadas15]

I know it is a stupid question but do you verify transaction with mail? 

[pangcong]

does the 2500 ltc show in your transaction history ?

Yes, it shows in my btc-e transaction history, I sent the transaction id to btc-e support already. But this transaction does not exist in block-explorer. Btc-e support do not answer me either. It has been 9 days.

[pangcong]

I know it is a stupid question but do you verify transaction with mail? 

Yes, certainly I verified it

[pangcong]

10 days now

[smoothie]

Are withdrawals working with BTC-e yet?

I have nothing there so I don't want to send anything there if I can't do withdraw.

[BitCoinNutJob]

ive withdrawn 4 times in last 2 days so yeah

[BitCoinNutJob]

10 days now

hit the russian chat box, quote ticket #, try and speak with admin

[pangcong]

10 days now

hit the russian chat box, quote ticket #, try and speak with admin

I can not write in russian. Let me have a try in English, thank you for suggestion

[pangcong]

It is rediculous!!!

50 days now. Btc-e still do not resend my 2500 ltc. It looks like they totally won't return my coins.

What's more, My btc-e support account is disabled. They forbid me to post new ticket!!!!

[pangcong]

The support who is assigned to my issue is support A2.  In the past 50 days, I post new ticket almost everyday. However, it seems this support never want to deal with it
I will update it everyday here. Let's see how long btc-e will solve the issure
Three month, Six month, or one year?

[ajw7989]

The support who is assigned to my issue is support A2.  In the past 50 days, I post new ticket almost everyday. However, it seems this support never want to deal with it
I will update it everyday here. Let's see how long btc-e will solve the issure
Three month, Six month, or one year?

you have to be extremely persistent with them. I had a problem similar to yours with bitcoin instead of litecoin. I had to bother them in other ways besides their support tickets but eventually they resolved it after about 7-8 days

[btc-e.com]

Hello, please send us the ticket number which you say.

[pangcong]

Hello, please send us the ticket number which you say.

The missing 2500 ltc

Ticket #GRO-777-70730
Ticket #SJP-682-93550

I'm not sure if this ticket exists because my btc-e support account is disabled. I was a major trader on btc-e platform. But since then I have stopped trading on btc-e for 50 days. Everyday my main work is to post new ticket and ask support A2 to deal with my swallowed 2500 ltc.

[btc-e.com]

Hello, we have responded to your ticket. Check out the information.