So the story goes on like this:
I sent 1 million coins (GME) worth like 20 ltc now (was more than that earlier) to a user
Stake's crypsty trade key as advance payment for a project. It was just a partial payment and the project was to begin once I made full payment.
For some reason, I didn't make full payment and the project was canceled like 3 weeks later so I asked him for a refund. I told him he could take like 5% of the coins. He agreed and sent the coins.
He could not verify the withdrawal because he had lost the domain with which the email address is attached.
So several weeks later, here I am asking him to contact cryptsy. He sent tickets to Crypsty but they wouldn't help either. I told Stake's username to Cryptsy.
I sent a ticket to cryptsy that they could help me by replying to Stake's tickets. They told me to ask Stake to contact them again (wouldn't tell me why they wouldn't check his earlier tickets) and he did.
Now I see my ticket is closed and all the conversations have been deleted.
I just want to ask, what do we have to do if we lose access to an email address? Are the funds gone?