Dogecoin BTER deposit error

[Primetime7]

Hello,

I read some other posts about this issue, but I want to know if there is anyone that can help.

I was tired and basically transferred a medium sized amount of coins from Dogecoin to Digitalcoin because I thought the DGC was doge.

I contacted BTER support asking for the private key or to just move it over to my Dogecoin wallet. I'm getting the run around from them for some reason. 

Here is there response:

"I am afraid your request will not be able to be fixed in the near future. It may take a long time."

I read another thread it says that it should only take around 30 seconds for them to do.

Does anyone know what else I can do?

 

[pineapples]

lol i did pretty much the same thing a while ago :p
transferred DOGE to a DGC address on another exchange.

DOGE blockchain explorer shows 16449 confimations, but my part is "not yet redeemed".

BTER response.
"Dear Sir,
Such a mistake means that you can not get your DOGE coins."

.
have you checked you tx id on the blockchain ??

[Primetime7]

They gave me back the coins.

I'm happy with them.