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Author Topic: 7nm Avalon ASIC (A3206) • AvalonMiner A9 • 0.06-0.07 J/GH  (Read 3663 times)
ccgllc
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September 26, 2018, 06:05:53 PM
 #81

Canaan's 2 year limited warranty applies to the 921.

From https://canaan.io/product/avalonminer-921/

"AvalonMiner 921 includes a 180-day warranty, starting from the date goods are received. Canaan guarantees a 180 days warranty from the first date you receive the goods. We promise to replace defective or faulty parts with new parts, but mining earnings will not be compensated. Buyers pay inbound shipping and we will pay the return shipping. Please note that we are not responsible for any loss caused by customs delays, losses or charges."

Sounds like 6 months to me...

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September 26, 2018, 07:13:54 PM
Merited by frodocooper (2)
 #82

Canaan clarified a week or so ago, I think I posted about it here or another thread. Lily is our main contact.

6 month comprehensive warranty, 2 year limited. Now I sound like an insurance agent.

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September 28, 2018, 03:41:21 PM
Merited by frodocooper (1)
 #83

Canaan clarified a week or so ago, I think I posted about it here or another thread. Lily is our main contact.

6 month comprehensive warranty, 2 year limited. Now I sound like an insurance agent.

It would be good if they posted that on their website.  Suggest mentioning that to Lily if you get the chance.

ps.  If you happen to be talking to her, please ask her to have someone address the issues posted on the Avalon Management System github forum.

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September 28, 2018, 06:30:45 PM
Last edit: September 29, 2018, 12:19:08 AM by frodocooper
Merited by frodocooper (1)
 #84

It would be good if they posted that on their website.  Suggest mentioning that to Lily if you get the chance.

ps.  If you happen to be talking to her, please ask her to have someone address the issues posted on the Avalon Management System github forum.

haha, we were hoping to get a github response since june, looks like you just posted on our issue.
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September 28, 2018, 10:28:32 PM
Last edit: September 29, 2018, 12:19:47 AM by frodocooper
 #85

haha, we were hoping to get a github response since june, looks like you just posted on our issue.

Just created a thread in the "mining software" section of bitcointalk.  Perhaps you could join in there for AMS stuff?  (presuming the mods don't purge my post for some reason)

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