Some tips to create a better telegram community:
1. The community and manager and his team must be well versed with the startup’s white paper and FAQ questionnaire as the questions from the channel members are continuous in this regard.
2. They must be kept abreast with the latest developments in the company and query resolution methods on a regular basis.
3. Whenever a latest update is pinned, it’d be handy to add another link to it at the bottom that has the list of all the past pinned posts.
4. Ask Your Community Questions About Themselves.(Sometimes personal as well to make them feel that this is their place).
5. Keeping a list of major and important investors and customers handy would also be useful.
6. Its a healthy practice to diversify the price discussion and financial group from the technical group , which is useful to resolve queries in a more prompt and efficient manner.
7. Having a Business Analyst as well along with a technical analyst to coordinate with would also be useful for the team , for explaining and bridging the knowledge gaps between the community admins and backend developers.
8. Running various competitions or giveaways ( a Rapid fire questionnaire) or (giving some tokens/vochers to 1000th/5000th/ 50000th member ).
9. Constantly Ask For Feedback (You get to know things which you dint know).
All points have been jotted down in a proper way. Thanks for sharing this, will help a lot. I'm gonna put this on group so that our community managers can get their skills elevated with its facilitation!