CampBX response issues (KYC, Helpdesk & withdrawals)

[trucynnr]

Is any1 else having issues with CampBX?

I put in a request for KYC authorization on February 9th and I have gotten no response; it is now February 22nd and they say it will take 5 business days to process.

I have also put in a helpdesk request (on Feb 18th), and received no response on this issue.

I put in a withdrawal request, but after a week I canceled it because it was never processed. I have just started a new one on Friday (Feb 21st), but so far nothing...

Anyone have any news with what is going on, or have I been scammed?

Tru

[SuchGravity]

CampBx is notorious for their slow support, at least from what I've read around here..

[Himself]

CampBX is a little slow for me.  For just btc, bitstamp. For btc and other alts, coinmkt. 

That's how i rollllllllllll

[trucynnr]

thank you for the information.

has anyone had a good experience with them?

[analytics]

Last I heard CampBX lost their bank and were setting up to get a new one.  without that, you can't send money in, I imagine, or send out.  That was my assumption so I moved all my bitcoin out of there.

[trucynnr]

Analytics,

thank you for the information...would have been very nice of them to let us know the problem as i now have my money stuck in their system. The lack of support is ridiculous, as i would not have felt a need to even post here had they informed me of the situation.

right now, it feels like my money is being help hostage due to their inept handling.

[oztusk]

 yes, i also withdrew 1000$ from camp bx, although they claim to have sent it ten days ago, it has not arrived..
neither have they provided me with a tracking #, which they asserted that they would do when pointed out via their helpdesk..
This stretches credibility too far.
 

[Littleshop]

Last I heard CampBX lost their bank and were setting up to get a new one.  without that, you can't send money in, I imagine, or send out.  That was my assumption so I moved all my bitcoin out of there.

That was a month ago.  I bought bitcoin at a loss and moved out too.  A shame as I liked CampBX.

[oztusk]

camp bx has walked off with 1000$ of mine and doesnt appear to want to talk about it.
just updating as to my last post.
i will try to post daily concerning this... to save anyone else from a similar experience.
if you are having a similar difficulty wit cbx, please post here so that we may work upon this together.

edit:
NO THEY HAVEN'T, There was some delay, due to other factors but the blame for my recent troubles falls entirely upon my local post office.

[oztusk]

 Re: $1000 withdrawal...
CAMPBX Shows to be OK this time, once again.
my local post office/carrier has a habit of being too lazy to fill out the pink slip and leave it in my box.

DATE & TIME
STATUS OF ITEM
LOCATION
March 1, 2014 , 2:16 pm
Available for Pickup   
...
xxxxxxxxxxxxxxxxx
February 24, 2014 , 12:42 pm
Notice Left (No Authorized Recipient Available)   
...
...
February 21, 2014 , 8:37 pm
Processed at USPS Origin Sort Facility   
NORTH METRO, GA 30026
February 21, 2014
Electronic Shipping Info Received   
February 21, 2014 , 7:22 pm
Accepted at USPS Origin Sort Facility   
ALPHARETTA, GA 30004

tracking information, once obtained, shows that
my withdrawal was in fact sent.
i have a lousy local post office.
Campbx is OK.

[trucynnr]

Hey Oztusk,

what email address did you use to contact them? I cannot seem to get a response and it has been almost 2 weeks since my last withdrawal request.

I received my last one quickly after they finally processed it, and I am getting a little nervous.

Thanks,

Tru

[jteks]

I have been having a similar issue, they were supposed to mail me a check and I had to directly email them to get a tracking number.  It has been 2 months and still nothing in the mail.  The tracking said "Addressee unknown".  The parcel gets mailed back and forth from my city to Georgia (about 7 times by now).  This is the only piece of mail the local post office has had trouble delivering.  I am beginning to suspect camp BX is up to something because I called the USPS and they said on the phone that there were some vital pieces of information missing from the tracking file.  It would be their tactic of proving that they "sent out the mail" with tracking but they have no intention of actually providing any check delivery in a way that would place the blame on the local the post office. 

How many people had trouble getting a check from Camp BX?