Do not use this exchange if you do not want to lose your coins
Support is silent for 4 days, admins in the discord will delete messages
Dear karan1in, our support team is always ready to help our customers with their issues. So far we are handling an amount of more than 2500 users daily with no major complaints.
You should understand that sometimes our support members could be overwhelmed by requests and thus some of them could be skipped, in the event re-open a new ticket and I'm sure you will be served as soon as possible.
Thanks for your collaboration and thanks for using VaultMex.com