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Author Topic: QuickBT.com took my money but didn't send coins  (Read 1759 times)
mical_2
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February 25, 2014, 02:23:09 PM
 #1

QuickBT.com took my money but didn't send coins. It's been almost three days and no response to any support emails I sent asking for help.

I asked them to return the money since they haven't sent any coins. When I made the purchase they were worth a lot more. USUALLY I don't mind the btc variation but they promise to send within 24 hours and btc has tanked big time.

I hope their support actually exists...
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adamcol
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February 26, 2014, 12:35:06 AM
 #2

Hey there,

Thank you for your business!

Jamie from QuickBT here - very sorry for the confusion here, we're all up to date on our tickets up to about 1 hour ago - possible we're not receiving your email? We're at help@quickbt.com

I just enabled our 1-888 number after hours, give us a call at 1-888-784-2555 tonight and we'll get your order all fixed up.

Again, apologies for any inconvenience.

Jamie
QuickBT Team
mical_2
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February 26, 2014, 04:19:11 AM
Last edit: February 26, 2014, 04:40:14 AM by mical_2
 #3

I really like your service and have used it a lot. I was in touch with another gent today and looks like it was an issue with the interact. I sent an e - mail and waiting for it to be resolved. THANKS!

Edit: I forwarded a copy just in case. The email is very similar to my username here so you will know if you received it. Please reply either to the e - mail or here if you can so I know you got it. Thanks again.
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July 24, 2015, 05:43:04 PM
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I purchased 0.2 BT from quickbt.com yesterday but I still have not received my BT and am getting no replys from your customer service., Is this normal? Huh
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