and "janet" it s a girl name and it has 3 profile pictures with 2 different dudes???
)) i say they are scammers...
hilarious... Just leave the telegram chats. Telegram is completely occupied with scammers trying to rob your money. Try contacting the xatom team quite often unless they get back to you. If you feel like spamming their mail, go ahead. Most of these exchanges and services won't reply unless you spam them.
Once I have used bity for converting my btc to eth. Even after 10 confirmations in btc blockchain , they were not ready to pay me with eth. While I mailed them with my issue, they ignored me saying that they haven't received my btc. Once after spamming them with 5-8 mails and with messaging them very often in the fb chat they came up with the issue and sent me back my eth.
There are lot more people like us using the exchange and raising the issue they encounter. Hence the exchanges and services can't keep track of all of them. The only way is to get noted and to regain your account access is by contacting the xatom team.
Cheers and good luck
yeah
) i`vd laught a lot at that time, but it was`nt my laught because i was a bit scared of those scammers...
I`vd composed again a mail to
support@coinbene.comthey responded and put me do a kyc process...they did nt asked any particular amounts nor assets that i keep there...i vd replied fast with all they asked for...selfies holdin a paper where was wrote blablabla...aaaaand classical, they did nt responded till now...i really have to spam those lazy ass support workers