So I bought bitcoins from Get-Bitcoin by sending them cash, and I downloaded the bitcoin application. I got an e-mail that said:
"Thanks for using GetBitcoin! Your payment has been confirmed, and your Bitcoins have been sent. You should receive your Bitcoin within the next few hours.
Order Number: 922
Order Amount: 35.0 USD
Bitcoin Price: 3.52 USD/BTC
Bitcoin Bought: 9.94318 BTC
Transaction Fee (5%): 0.49716 BTC
Bitcoin Sent: 9.44602 BTC "
But I waited a day and it still hadn't showed up. Get-bitcoin customer service told me to download the block chain, so I downloaded it from
http://eu1.bitcoincharts.com/blockchain/ , and it still hasn't showed up. Now what do I do? I really don't have any technical skills, can someone please help me out?