Online casinos community : Is this important for you?

[darkschneider78]

I play at a couple of sites, some sites offer a great community, Support from the players and moderators....  To bad some sites don't offer a great community..  for example, "Bitsler" just recently a friend got his account blocked for tipping because he made a profit and decided to exchanged his bitcoin profit  into another coin.. then he decided to tip his friends  with his profits.. but the site decided to flag his account for exchange abuse and block him from tipping. Then we had people trying to challenge this decision on this site and we had a moderator mocking a user for their attempt to speak English and threaten people with a report to the administrator... and this probably why I don't play there much anymore.

For me, if a site has a crappy community ... I won't play there much maybe...  I'm gonna deposit, roll and ditch out with a withdraw... but if they have a good community... there a slightly good chance I might roll there a little bit longer and not withdraw "yet" =)


https://www.change.org/p/bitsler-staff-justice-for-sully-unblock-sully-s-tips-on-bitsler

[babo]

for me is very important

see bustabit/bustadice... huge community = more satisfy to play and enjoy game

remember, casino is for spare time and enjoy game, not for earn

without good community is ugly play

[Cloudbet]

This is something I'd be really interested in! 

I'm currently trying to improve our Cloudbet community and social media offering and any feedback or suggestions are very much appreciated.

I've seen quite a few competitors promoting Discord and Telegram channels recently, is this kind of live community chat something crypto gamblers want going forward?

Thanks,

Ronnie @ Cloudbet

[babo]

This is something I'd be really interested in! 

I'm currently trying to improve our Cloudbet community and social media offering and any feedback or suggestions are very much appreciated.

I've seen quite a few competitors promoting Discord and Telegram channels recently, is this kind of live community chat something crypto gamblers want going forward?

Thanks,

Ronnie @ Cloudbet

this is a good starting point
because the main goal of player is have a fun, not earn money

and if he can talk, play, interact with others the % of fun increase

[darkschneider78]

This is something I'd be really interested in! 

I'm currently trying to improve our Cloudbet community and social media offering and any feedback or suggestions are very much appreciated.

I've seen quite a few competitors promoting Discord and Telegram channels recently, is this kind of live community chat something crypto gamblers want going forward?

Thanks,

Ronnie @ Cloudbet

this is a good starting point
because the main goal of player is have a fun, not earn money

and if he can talk, play, interact with others the % of fun increase

Apparently, Bitsler wants to take that goal away from its user base "to have fun and be social..  but they said nope.. they started to mute players for sharing their telegram IDs..  Site was good when I first joined then they went in a vicious downhill spiral and starting to be like a Soup Nazi.


[ Good example soon ]
- Talking trash about moderators off-net, for an example if I say Fairbee is a scumbag for mocking a user on how they tried to speak "type" english.. there is a good chance I will get muted for a week or a few months or forever.   "I'm feeling froggy and I'm jumping"

[panjul07]

This is something I'd be really interested in! 

I'm currently trying to improve our Cloudbet community and social media offering and any feedback or suggestions are very much appreciated.

I've seen quite a few competitors promoting Discord and Telegram channels recently, is this kind of live community chat something crypto gamblers want going forward?

Thanks,

Ronnie @ Cloudbet

Before you are going to improve your community, better to improve your support services first. It would be useless to have a big community if there is something not really good inside the site. I suggest it based on what I read on then last withdrawal problem of your player which takes too long respond from your support. Active live chat or maybe chatroom for players is more than enough as a place for your players to interact with other players.
Once you have better support services then you can go to improve your community. Expand it as much as you wish, but I think one place is enough. No need to create discord channel, telegram channel, or many places for the community. One most effective place for the community is a forum IMO.

[babo]

This is something I'd be really interested in! 

I'm currently trying to improve our Cloudbet community and social media offering and any feedback or suggestions are very much appreciated.

I've seen quite a few competitors promoting Discord and Telegram channels recently, is this kind of live community chat something crypto gamblers want going forward?

Thanks,

Ronnie @ Cloudbet

Before you are going to improve your community, better to improve your support services first. It would be useless to have a big community if there is something not really good inside the site. I suggest it based on what I read on then last withdrawal problem of your player which takes too long respond from your support. Active live chat or maybe chatroom for players is more than enough as a place for your players to interact with other players.
Once you have better support services then you can go to improve your community. Expand it as much as you wish, but I think one place is enough. No need to create discord channel, telegram channel, or many places for the community. One most effective place for the community is a forum IMO.

When a company or user decide.to improve, he can improve many stuffs in same time, in parallels

Your polemic is sterile, say only.. please improve too customer service

Imho is.better than said same in bad humor/shape

[kryptqnick]

A lot of people start gambling, because of having problems in their real lives. Feeling lonely, they seek company of people who are going to understand them instead of pulling them out of society even more. Land-based casinos are attractive, because you can be offered champagne and be comforted by others if you lose a lot. As online casino cannot possibly do the same thing, life chat is a nice alternative. At least one can talk with people this way. Come to think of it, I guess it would be a good feature of online casinos that require ID anyway to send some very expensive beverage and/or food to those who lost, say, over one bitcoin. It would not really cost much for them, but might cheer up unfortunate people a great deal.

[stomachgrowls]

I play at a couple of sites, some sites offer a great community, Support from the players and moderators....  To bad some sites don't offer a great community..  for example, "Bitsler" just recently a friend got his account blocked for tipping because he made a profit and decided to exchanged his bitcoin profit  into another coin.. then he decided to tip his friends  with his profits.. but the site decided to flag his account for exchange abuse and block him from tipping. Then we had people trying to challenge this decision on this site and we had a moderator mocking a user for their attempt to speak English and threaten people with a report to the administrator... and this probably why I don't play there much anymore.

For me, if a site has a crappy community ... I won't play there much maybe...  I'm gonna deposit, roll and ditch out with a withdraw... but if they have a good community... there a slightly good chance I might roll there a little bit longer and not withdraw "yet" =)


https://www.change.org/p/bitsler-staff-justice-for-sully-unblock-sully-s-tips-on-bitsler

If that Sully doesnt violate any terms or rules of Bitsler then its quite odd for them to make such decisions on blocking him into tipping other players. I would wait up for some explanation from the team of Bitsler regarding on this matter rather than putting up any conclusions. Issues can really be faced even you are playing on the most popular gambling site with great community and this is really inevitable but all things can be settled and theres no need to rage out.

[jacee]

A good community is necessary for people to have a good time while playing. It's like going to school and you need friends so you can enjoy your time while being in there.
I quite enjoy seeing people on chatboxes fooling around while playing.

I play at a couple of sites, some sites offer a great community, Support from the players and moderators....  To bad some sites don't offer a great community..  for example, "Bitsler" just recently a friend got his account blocked for tipping because he made a profit and decided to exchanged his bitcoin profit  into another coin.. then he decided to tip his friends  with his profits.. but the site decided to flag his account for exchange abuse and block him from tipping.

I haven't played in bitsler lately but I did before. I'm not much of a talking person when I gamble so I do not have any idea what kind of community bitsler have in their chatbox. Are you sure that your friend didn't violate any rules on bitsler? If it's just tipping then I'm sure flagging an account is unnecessary. If that's the case then the bitsler team need some explaining to do.

Then we had people trying to challenge this decision on this site and we had a moderator mocking a user for their attempt to speak English and threaten people with a report to the administrator... and this probably why I don't play there much anymore.

Maybe you offended their moderators and your "people" started an unnecessary misunderstanding? People tends to make bad judgement when provoked. I am not saying that what they did is not wrong but maybe your peope played a part in escalating the situation?

https://www.change.org/p/bitsler-staff-justice-for-sully-unblock-sully-s-tips-on-bitsler

Is this really necessary tho?

[avikz]

I play at a couple of sites, some sites offer a great community, Support from the players and moderators....  To bad some sites don't offer a great community..  for example, "Bitsler" just recently a friend got his account blocked for tipping because he made a profit and decided to exchanged his bitcoin profit  into another coin.. then he decided to tip his friends  with his profits.. but the site decided to flag his account for exchange abuse and block him from tipping. Then we had people trying to challenge this decision on this site and we had a moderator mocking a user for their attempt to speak English and threaten people with a report to the administrator... and this probably why I don't play there much anymore.

For me, if a site has a crappy community ... I won't play there much maybe...  I'm gonna deposit, roll and ditch out with a withdraw... but if they have a good community... there a slightly good chance I might roll there a little bit longer and not withdraw "yet" =)


https://www.change.org/p/bitsler-staff-justice-for-sully-unblock-sully-s-tips-on-bitsler

Having an online communtiy is an integral part of a legal and transparent business. That is very important for the businesses related to gambling and money making. That gives correct idea about the operational integrity of any business based on the public review.

However,  not all online communities are trusted as admin can create fake accounts to maintain a positive outlook of the business. That is why I trust communities like bitcointalk more than the company's own community. Here people can provide unbiased experiences about any particular website or business. Being a third party provided community provides more clarity on situations becasue the gambling website owner usually doesn't have any control over the comments.

[just_Alice]

Awful service, what kind of moderator can mock his website clients, that's not only unethical, that's even from pragmatical point of view very stupid thing to do. You're absolutely right about the community, if website holders only look at their users as scissor-bills how can anyone know that they won't scam them all someday, or will take a good care of website security? Not even talking about providing some help, like email or password recover, withdrawal procedure, etc. And why do they care about tipping, how's that against the rules? It's kind of a regular thing I encounter frequently in gambling websites' chats, e.g. Primedice. Maybe YOU should report to administrator about all this situation with moderator? 

[SyGambler]

I play at a couple of sites, some sites offer a great community, Support from the players and moderators....  To bad some sites don't offer a great community..  for example, "Bitsler" just recently a friend got his account blocked for tipping because he made a profit and decided to exchanged his bitcoin profit  into another coin.. then he decided to tip his friends  with his profits.. but the site decided to flag his account for exchange abuse and block him from tipping. Then we had people trying to challenge this decision on this site and we had a moderator mocking a user for their attempt to speak English and threaten people with a report to the administrator... and this probably why I don't play there much anymore.

For me, if a site has a crappy community ... I won't play there much maybe...  I'm gonna deposit, roll and ditch out with a withdraw... but if they have a good community... there a slightly good chance I might roll there a little bit longer and not withdraw "yet" =)


https://www.change.org/p/bitsler-staff-justice-for-sully-unblock-sully-s-tips-on-bitsler

IDK about Bitsler situation , maybe there was actually an abuse with the exchange like maybe getting higher exchange rate , but can't give a word since I don't know the full situation

in general the coolest thing about gambling is the commuinty , most of my online friends are people who I met in gambling sites or here in the gambling section and I have trusted them with thousands of euros without even getting a one disappointment
community can help a lot , especially when it comes to games where you can make money like sportsbetting and poker
i have a lot of conversations with the people I know regarding sportsbetting and we always share knowledge and good services   

[Indrawan77]

Community is a quite important, the idea of gambling is to have fun and with good community you can have fun and have  agreat time chatting while playing, it will be the fantastic way to pass the time, community also make you having more friends and able to learn few more things about gambling, gambling with a good at atmosphere will fix your mood

And for the bitsler petition, it will be great if any representative from bitsler could give an explanation, usually they won't randomly blocking, and we can have a better understanding of the situation by listening to the both side of the story

[Cloudbet]

@panjul07 Thanks very much for the feedback! It's true that a good support service is the foundation for a strong and active community, and I agree that our support can definitely do better in some situations. We should have some big news to share over the next month or two in this regard. What I can say now is that you should see a marked improvement in all our support channels across the board soon.

I like your point about adding different channels too - I was worried that introducing more platforms would fragment our community into even smaller groups. I've been discussing plans for a site-wide live chat with our dev teams so it's definitely something we will be looking in to for the future.

Come to think of it, I guess it would be a good feature of online casinos that require ID anyway to send some very expensive beverage and/or food to those who lost, say, over one bitcoin. It would not really cost much for them, but might cheer up unfortunate people a great deal.

@kryptqnick This is a nice idea. We do offer some cashback for players who have tilted hard, and we have team members in place to contact them directly if we are worried.

Do many people here use Twitter to follow crypto news and gambling sites? It seems like Telegram is much more popular with our crypto crowd, but most of the big casino and sportsbooks haven't made huge inroads there yet.

Ronnie @ Cloudbet

[kurian]

Definitely online casino communities are important. Many casinos are conducting big promotions to develop and grow their community. As a member of a growing community i really like being there, made some friends and learnt lot of things.
I don't know what really happened on Bitsler. If it is true that moderator mocking players, that's unacceptable. This is the first time I hear about "Exchange abuse". He risks his own money when a user exchanging his coins with another user, how could it be an exchange abuse?

[Wendigo]

I generally shy away from casinos and sportsbooks that have forums and/or a trollbox, because it's usually a waste of time trying to socialize with other bettors online. The chats are a big mess, there are lots of spammers and beggars, power-tripping mods acting all high and mighty etc. If I needed some company I would go out with friends or something. I don't want to listen to the chatter of some addicted gamblers online as it has been the case at almost all cryptobooks with chatboxes. Nitrogensports and Primedice are the worst in that regard.

[babo]

I generally shy away from casinos and sportsbooks that have forums and/or a trollbox, because it's usually a waste of time trying to socialize with other bettors online. The chats are a big mess, there are lots of spammers and beggars, power-tripping mods acting all high and mighty etc. If I needed some company I would go out with friends or something. I don't want to listen to the chatter of some addicted gamblers online as it has been the case at almost all cryptobooks with chatboxes. Nitrogensports and Primedice are the worst in that regard.

In the most cases is a mess
You are right, but in my experience some time i talk with kindly guys and i socialize with them

If no chat/forum present, yes you avoid mess, but you deny the possibility to socialize spare time

[milewilda]

I generally shy away from casinos and sportsbooks that have forums and/or a trollbox, because it's usually a waste of time trying to socialize with other bettors online. The chats are a big mess, there are lots of spammers and beggars, power-tripping mods acting all high and mighty etc. If I needed some company I would go out with friends or something. I don't want to listen to the chatter of some addicted gamblers online as it has been the case at almost all cryptobooks with chatboxes. Nitrogensports and Primedice are the worst in that regard.

In the most cases is a mess
You are right, but in my experience some time i talk with kindly guys and i socialize with them

If no chat/forum present, yes you avoid mess, but you deny the possibility to socialize spare time

We cant talk on generally but same as Wendigo its a total mess which anytime you can see up those chatboxes im even pissed when i do see beggars but those trollboxes is being put up with purpose and as a player of the site you dont have any choice its either you do socialize or totally ignore it depending in your interest.

[leowonderful]

Communities for online casinos are important for me, but not as much as the actual gambling experience itself and other things like support speed, etc- communities come second for me.

Some gambling communities are actually pretty interesting, and I enjoy reading and talking on them. For example, Fortunejack has a discord channel where you can talk about more than just gambling, but investments in altcoins, mining, trading, and even memes. I like going to such places in my free time, just like how I browse Reddit and this forum.