For those who don't remember much about AurumXchange, here's are links to the July threads in which the MtGox/AurumXchange partnership was announced. https://bitcointalk.org/index.php?topic=30919.0https://bitcointalk.org/index.php?topic=30982.0
The reason why we charge these transfer amounts is because we use the services of a payment transmitting clearing house and not a direct bank account per se.
So when something fucks up, someone needs to work out whether the fuck up has happened at MtGox, AurumXchange, or the clearing house. What fun.
I don't quite follow your reply. Just to clarify: our SEPA accounts have never been suspended, or closed, or anything like that. We can send and receive SEPA wire transfers for MtGox Vouchers without any problems, and have been doing in without interruption.