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Author Topic: Two-Factor Authentification  (Read 443 times)
jansimpson12600
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March 01, 2014, 05:07:54 AM
 #1

I have moved out of the country and changed phones and do not have access to my 2 factor authentication.  Coins-E will not respond/answer any of emails for over 3 weeks and I therefore do not have access to my account.  Can anyone give me a suggestion or help me with this???
Thank you!!!
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March 01, 2014, 05:23:37 AM
 #2

To reset your 2FA the support must act. There is no way around it. Most of the times, this will result in the account being frozen for a given period (MT.Gox used to have a 14 day freeze period).

Just keep pushing the support, most support sucks.
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March 01, 2014, 07:49:51 AM
 #3

They have not logged into the forums here for quite some time under their profile;
https://bitcointalk.org/index.php?action=profile;u=143456

as well see;
https://bitcointalk.org/index.php?topic=489579.0
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