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Author Topic: FAO MODS: Why not charge a fee to recover hacked accounts?  (Read 1801 times)
The_Tribesman
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August 27, 2018, 10:45:05 PM
 #1

I've been trying since October, 2017 to recover my hacked account. BCT already has a post ban lifting fee. Why not charge a fee for recovering hacked accounts where account is verified?

There are so many people asking for their hacked accounts to be returned to them. At the moment they're just being completely ignored.

This might work for both parties.

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August 27, 2018, 11:01:40 PM
 #2

Ask theymos. He's one of the 2 people who can recover hacked accounts and the only person who could put such a system in place.

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August 27, 2018, 11:03:07 PM
 #3

Ask theymos. He's one of the 2 people who can recover hacked accounts and the only person who could put such a system in place.

Thanks. Will do.

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August 27, 2018, 11:19:39 PM
 #4

Why not charge a fee for recovering hacked accounts where account is verified?
I think that would simply create a new MO for the hacker
the hacker would request 'cheaper' recovery payment, provided you haven't locked it
theymos doesn't need your money, he said he has already more than enough from donator and forum ads
and more complications may arise if there is a fee associated to account recovery

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August 27, 2018, 11:24:25 PM
 #5

I've been trying since October, 2017 to recover my hacked account. BCT already has a post ban lifting fee. Why not charge a fee for recovering hacked accounts where account is verified?
I don't think charging fees to recover something that belongs to you is an ideal way to go. Maybe if someone wants to recover their accounts on a priority basis then charging them is okay.

There are so many people asking for their hacked accounts to be returned to them. At the moment they're just being completely ignored.
They're not being ignored. There's just too much stuff on theymos's plate to give account recovery as a priority.

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August 27, 2018, 11:46:05 PM
 #6

I remember Hilariousandco(Global Mod) saying that Cyrus once mentioned that account recoveries are a hectic task, and a lot of investigation is involved. These account recoveries consume a lot of time,apparently. Since only 2 people can investigate and their time is very limited, so a lot of issues just exist and nothing ever happens.

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August 27, 2018, 11:54:24 PM
 #7

Why to charge a fee for as simple action as account recovery is? Can't you understand that only two people review this task and they won't let others to recover accounts? These two people are very busy, don't blame them. Fees doesn't matter, time will be the same.
OP there are so many people whose accountd haven't been hacked too. When you know it's so hard here to recover, do your best for your security and don't use other devices.

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August 27, 2018, 11:56:11 PM
 #8

I remember Hilariousandco(Global Mod) saying that Cyrus once mentioned that account recoveries are a hectic task, and a lot of investigation is involved. These account recoveries consume a lot of time,apparently. Since only 2 people can investigate and their time is very limited, so a lot of issues just exist and nothing ever happens.
I think the process is even simpler for data-centered websites like facebook... I wonder what investigations can possibly be involved apart from checking the IP logs. IP Logs along with verification from the oldest staked address should be enough. The problem is, this process isn't automated and 2 admins have to process this stuff manually.

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August 28, 2018, 12:06:28 AM
Merited by Steamtyme (1)
 #9

I remember Hilariousandco(Global Mod) saying that Cyrus once mentioned that account recoveries are a hectic task, and a lot of investigation is involved. These account recoveries consume a lot of time,apparently. Since only 2 people can investigate and their time is very limited, so a lot of issues just exist and nothing ever happens.
I think the process is even simpler for data-centered websites like facebook... I wonder what investigations can possibly be involved apart from checking the IP logs. IP Logs along with verification from the oldest staked address should be enough. The problem is, this process isn't automated and 2 admins have to process this stuff manually.
IP logs can be easily checked. Its literally a single button: https://bitcointalk.org/index.php?action=help;page=profile#admins

Sometimes the issue is that, the Bitcoin address that is staked, its private key is sold along with the account. If the old account holder used a VPN/TOR and the new account holder also does the same,then investigation becomes complicated.

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August 28, 2018, 12:18:40 AM
 #10

Wasn't Theymos working on a system that would allow us to regain control of our account by email? Something similar to the possibility to lock our account when the email and password were changed. Wasn't it supposed to be added very soon?

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August 28, 2018, 12:22:24 AM
 #11

Wasn't Theymos working on a system that would allow us to regain control of our account by email? Something similar to the possibility to lock our account when the email and password were changed. Wasn't it supposed to be added very soon?
AFAIK he did mention something of sort (bit too lazy to actually search for the specific post). It has been a while though so I wouldn't hold my breath on it coming out any time soon.

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August 28, 2018, 12:27:33 AM
 #12

Wasn't Theymos working on a system that would allow us to regain control of our account by email? Something similar to the possibility to lock our account when the email and password were changed. Wasn't it supposed to be added very soon?
AFAIK he did mention something of sort (bit too lazy to actually search for the specific post). It has been a while though so I wouldn't hold my breath on it coming out any time soon.

Did Theymos pre-announce any of his previous projects, like Merit?

We have no idea what he is working on or what he might announce tomorrow.

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August 28, 2018, 12:31:10 AM
 #13

Seems logical to add 1-3 trusted people to look into these accounts then fast track to Cyrus or theymos.

When the subject of buying BTC with Paypal comes up, I often remember this: 

Insanity: doing the same thing over and over again and expecting different results.

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August 28, 2018, 12:33:38 AM
 #14

Wasn't Theymos working on a system that would allow us to regain control of our account by email? Something similar to the possibility to lock our account when the email and password were changed. Wasn't it supposed to be added very soon?
AFAIK he did mention something of sort (bit too lazy to actually search for the specific post). It has been a while though so I wouldn't hold my breath on it coming out any time soon.

Did Theymos pre-announce any of his previous projects, like Merit?

We have no idea what he is working on or what he might announce tomorrow.
My memory's spotty, but he might've for some features (especially if they affect moderation), however, for most stuff, we usually find out as soon as the rest of the forum does. So if there's gonna be an automated account recovery feature, I'll probably find out as soon as everyone else.

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August 28, 2018, 12:55:18 AM
 #15

My memory's spotty, but he might've for some features (especially if they affect moderation), however, for most stuff, we usually find out as soon as the rest of the forum does. So if there's gonna be an automated account recovery feature, I'll probably find out as soon as everyone else.

I will post for the record (and for future compensation talks with Theymos), that I created this thread almost 3 years, 8 months and 2 days before Theymos announced the merit system. 

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August 28, 2018, 01:08:39 AM
Merited by LoyceV (1)
 #16

Theymos has mentioned many times that the forum is not in need of money. So a fee for recovery wouldn't incentivise them to speed it up.

The payments for "evil" are presumably meant to be some sort of punitive fine.

Account recovery in it's current form is just low on the list of priorities for the only 2 people with the ability to perform them. It sucks but in general it does not impede anyone from using the forum so I can understand the prioritizing.

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August 28, 2018, 01:18:40 AM
 #17

Wasn't Theymos working on a system that would allow us to regain control of our account by email? Something similar to the possibility to lock our account when the email and password were changed. Wasn't it supposed to be added very soon?
AFAIK he did mention something of sort (bit too lazy to actually search for the specific post). It has been a while though so I wouldn't hold my breath on it coming out any time soon.
Yeah theymos mentioned that in a PM to KWH. Here's the PM,along with KWH's post:


If you have not posted that addy elsewhere, it probably won't be accepted.

We don't actually accept the profile field address unless there's some sort of proof that it's remained unchanged, for that very reason.

I'm working on a new address-staking system which will automatically handle signatures, etc. Might have it ready by the end of the month if nothing else comes up to consume my time.

It would have already been released by June(2018) end, its August end, so you just have to wait till....KYC gets implemented.  Undecided

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August 28, 2018, 01:37:24 AM
 #18

We don't actually accept the profile field address unless there's some sort of proof that it's remained unchanged, for that very reason.

Well geez, BPIP can track that easily... would that be enough proof?

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August 28, 2018, 02:34:49 AM
 #19

We don't actually accept the profile field address unless there's some sort of proof that it's remained unchanged, for that very reason.

Well geez, BPIP can track that easily... would that be enough proof?
More than enough. The only issue is because the profile address changes aren't dated. Even an archive of it would help it.

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August 28, 2018, 03:27:49 AM
 #20

Why not charge a fee for recovering hacked accounts where account is verified?

There are so many people asking for their hacked accounts to be returned to them. At the moment they're just being completely ignored.
I don't think it's a good idea required fee for recover account. The question isn't for money, question is for time. Only 2 persone have access to account recover and both are too busy. Only solution I can see if moderator have power for account recovery. It's not right he is ignoring, we can't wonder how many PM he receiving as well he is admin of forum. So it's not easy to reply all.

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