coins.ph got hacked ?

[FeverMore23]

coins.ph didn't got hacked. Coins ph has a good security because to register, it requires you to input your valid id and a picture of yourself with your valid id. I think that you're just being hacked by phising site which requires you to confirm your personal information including your email and password. Always remember the original site of coins ph or use their application so you can avoid being hacked.

[mocacinno]

coins.ph didn't got hacked. Coins ph has a good security because to register, it requires you to input your valid id and a picture of yourself with your valid id. I think that you're just being hacked by phising site which requires you to confirm your personal information including your email and password. Always remember the original site of coins ph or use their application so you can avoid being hacked.

Well... I've never used coins.ph in the past, and your end conclusing is defenately correct (make sure you're visiting the correct tld), i wouldn't go as far as to say a site has good security because they implemented KYC validation.
Did you ever have the chance to vet coins.ph's sourcecode? Do you know if they store the bulk of their funds on a hot wallet? Do you know if they store private keys on a web-accessible db? Do you know their encryption scheme? Do you know their employee's hiring policy?

My point is pretty simple: losing funds from a web wallet can come from 2 sources: either you did something "stupid" (like following a phising link, getting your PC infected, ...) OR the wallet provider did something stupid (like getting hacked).

All the KYC regulations in the world won't protect you agains the second attack vector (the online wallet provider).

By using open source, community vetted, wallets... Either (airgapped) desktop wallets, hardware wallets or paper wallet, you seriously decrease the odds of losing funds, since you run your own wallet.
Just my 2 satoshi's tough...

[jhenfelipe]

OP just edited the Main Post.

I got an email from info@coins.ph that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

First of all, I have used coins.ph since 2015 and I never got an email from info@coins.ph

Second, coins.ph user can send MONEY (PHP) to anyone even without a coins.ph account through Remittance, but cannot send BITCOIN or any cryptocurrency it supports via email to a non coins.ph user. To send via Email, the email address should be associated with a Coins.ph account, so if you don't have an account then it's impossible for you to receive BTC from a coins.ph user (good reference: How to Send Money Online with Coins.ph)

Receiving an email like this doesn't mean that coins.ph (or any other site) got hacked. Please bear in mind that scammers|fraudsters are there, making and doing different ways to fool and scam someone.

Most likely in your case, saying that you received a BTC is a bait for you to go through the process of entering your log in credentials.

[First77]

So you do have an account, or not??

I do not have any account with https://coins.ph

[livingfree]

You didn't registered to them but how did that scammer knew your email? if you can remember those websites that you registered with that email, maybe he/she got your email there or your email was sold through email marketers.

Yesterday I registered with 4 or 5 gold and silver dealers and 2 of them have bitcoins [buy and sell cryptos etc..] since I am posting here. Now I have the top 3 bullion dealers for my website but I wanted more on the list.

Probably from any of them or older forms or websites that you registered. That's a phishing attempt so don't ever click the link that was emailed to you.

You can check what's their status through https://status.coins.ph/ and there's no incident reports that they have been hack or there's something wrong. I might send them an email regarding this but as nutildah said post what's inside the email.

[sheenshane]

So you do have an account, or not??

I do not have any account with https://coins.ph

So, if you don't have an account on https://coins.ph then you've got an emailed from them probably that is phishing link, or are you sure that are you the only one who used your Gmail account? If you don't have an account in Coins.ph that is impossible for you to receive a message from them. I'm using Coins.ph wallet when I convert my bitcoin to fiat only I didn't store bitcoin on this wallet because I'm not the one who holds my key. So, if it is true, this may warn for us to careful on that maybe Coins.ph got hacked or they send a wrong Gmail account.

[Oceat]

So you do have an account, or not??

I do not have any account with https://coins.ph

So, if you don't have an account on https://coins.ph then you've got an emailed from them probably that is phishing link, or are you sure that are you the only one who used your Gmail account? If you don't have an account in Coins.ph that is impossible for you to receive a message from them. I'm using Coins.ph wallet when I convert my bitcoin to fiat only I didn't store bitcoin on this wallet because I'm not the one who holds my key. So, if it is true, this may warn for us to careful on that maybe Coins.ph got hacked or they send a wrong Gmail account.

My only conclusion for this, is that someone might be using your email to register to coins.ph or i might be wrong. Anyway, if you guys keep receiving such an email even if you don't know it yet, it's better to block them so it won't bother with you again. Some emails are spam and you will keep on receiving it if you don't do anything from it.
Sometimes creating a new email is a good stuff too, because it has no spam no nothing.

P.S. Don't ever reply to a spam message or click any links that they have sent to you, this might be a phishing site.

[Franzinatr]

I don't heard any news on coins.ph being hacked or something, please don't post a thread symbianize/phcorner-like since you don't have proof of evidence what you posting about. We need a serious discussion here, not guessing here. They have only system maintenance (as of yesterday) and I also experiencing problems while loading my own number and fails repeatedly...


Sorry if I post like this since I'm also a coins.ph user and I might panic exchange all my holdings to fiat earlier.

[JanpriX]

I got an email from info@coins.ph that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

Well, you don't have any account with the said wallet provider/exchange so receiving an e-mail from that address must put your guard up and think that something's definitely not right. First thing that you should pop out from your mind is that this maybe a phishing attempt. At that first thought, you should know what to do.

One more thing, don't jump into conclusion that Coins.ph got hacked. Gather first important details before making any statement like that. It is also very important to post some screenshot of the email that you got just to provide warnings to other forum users. An actual screenshot of that email will greatly help other people recognize such heinous attempts.

[finaleshot2016]

I got an email from info@coins.ph that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

To all verified users, they will receive a message indicating about the incident via email, facebook, twitter and other social media accounts. Also, news channel will also be informed according to the situation happened.

The fact that "you received a bitcoin" is completely a troll. It's just a phishing site, don't get fooled by some scammers in crypto. It's a common tactics of scammers to create a similar account and copy the design and layouts of the email.

If you don't have any accounts with coins.ph then you should think about it, why did you receive an email from them even you didn't register to their platform? strange af.

Even coins.ph is a local wallet, don't underestimate it's security because first of all they will not create a platform about digital currency if they don't have any security to avoid those hackshits.

PS: please provide supporting details because the company might accused as one of the fraudsters here.

[harizen]

I got an email from info@coins.ph that I have received Bitcoin but I do not have any account with http://coins.ph

looks like coins.ph got hacked. Be careful with other bitcoin wallets.

I don't understand how can you conclude easily that coins.ph got hacked just because you received an email from them knowing that you don't have an account there.

You know it's way more better if you will provide some screenshots rather than assuming it at your own. You will damage a reputation of someone the way you construct your statement.

If you are in the internet world for several years now, you must know the obvious thing to do if you got some unexpected email.

[Franzinatr]

You can lock the thread now to prevent other people reading this and spread the fake news since there's no proof of evidence that coins.ph getting hacked. When posting another topic about something bad news (hacked, exit scam, etc...) please provide at least simple evidence so many readers will look into it if it's true or not. Thank you so much thread starter for discussions about coins.ph


Peace out!

[jhenfelipe]

Someone on our local board has asked about this topic, I waited for him to post here, but he is not online until now so I'll post this on his behalf before this thread gets locked. This was the answer of coins.ph representative:

Hello coins.ph

Can you please confirmed this?

https://bitcointalk.org/index.php?topic=5006147.0

Someone posted that he got e-mail claiming to be from info@coins.ph. But the individual said he/she doesn't have any account on coins.ph. Can you shed light so that this FUD or whatever news can finally laid to rest?

Thank you for bringing this up in this thread. Please note that our official help center is help@coins.ph, any other email claiming to represent our platform would be considered phishing.

For more information, you may visit this link: https://support.coins.ph/hc/en-us/articles/216058047-How-do-I-avoid-phishing-sites-

Don't hesitate to reach out to us if you need more help!

This case is now solved. It's now clear that you received a phishing email.

[Yaunfitda]

Someone on our local board has asked about this topic, I waited for him to post here, but he is not online until now so I'll post this on his behalf before this thread gets locked. This was the answer of coins.ph representative:

Hello coins.ph

Can you please confirmed this?

https://bitcointalk.org/index.php?topic=5006147.0

Someone posted that he got e-mail claiming to be from info@coins.ph. But the individual said he/she doesn't have any account on coins.ph. Can you shed light so that this FUD or whatever news can finally laid to rest?

Thank you for bringing this up in this thread. Please note that our official help center is help@coins.ph, any other email claiming to represent our platform would be considered phishing.

For more information, you may visit this link: https://support.coins.ph/hc/en-us/articles/216058047-How-do-I-avoid-phishing-sites-

Don't hesitate to reach out to us if you need more help!

This case is now solved. It's now clear that you received a phishing email.

Hi everyone,

Sorry I was out in the last couple days and was unable to follow it up.

Thanks to @jhenfelipe for updating this thread. So yes, its official the email the OP got is not from coins.ph.

@OP kindly lock this thread now!!!

[Mahanton]

Someone on our local board has asked about this topic, I waited for him to post here, but he is not online until now so I'll post this on his behalf before this thread gets locked. This was the answer of coins.ph representative:

Hello coins.ph

Can you please confirmed this?

https://bitcointalk.org/index.php?topic=5006147.0

Someone posted that he got e-mail claiming to be from info@coins.ph. But the individual said he/she doesn't have any account on coins.ph. Can you shed light so that this FUD or whatever news can finally laid to rest?

Thank you for bringing this up in this thread. Please note that our official help center is help@coins.ph, any other email claiming to represent our platform would be considered phishing.

For more information, you may visit this link: https://support.coins.ph/hc/en-us/articles/216058047-How-do-I-avoid-phishing-sites-

Don't hesitate to reach out to us if you need more help!

This case is now solved. It's now clear that you received a phishing email.

Hi everyone,

Sorry I was out in the last couple days and was unable to follow it up.

Thanks to @jhenfelipe for updating this thread. So yes, its official the email the OP got is not from coins.ph.

@OP kindly lock this thread now!!!

He already forgot this thread for sure because hes online and active but not able to check the thread he made regarding on his issue.Talking back on the topic if you aren't expecting something email from any other service then suddenly emails you out then its 100% phishing and should really be ignored.If you don't have such wallet then why would worry to much?