I have bitcoin in bitbox exchange but it was fake. Can't able to send or withdraw from it. Dont use that
Are you talking about bitbox.me?
What actually happened when you tried to use them? How were you scammed, and how much were you scammed? Did you contact support already? Have they responded to you?
You really need to provide more details for anyone to help you out here. Some screenshots of your situation would be nice.
Apparently they are legitimate. I'm not ruling out the possibility of an issue on their side still, though. But you could have definitely been using a phishing site all along as well, as Omega said. Check the URL you have been accessing.
Its not working. Actually website was closed i think
I don't know how to attach screenshot. To this topic. other wise i could have do this to be aware of every one.
Sorry to hear. And yeah, that site seems to be already closed, as it redirects to a wix. It's an obvious phishing site then. Even though it's not up, I'd assume that based on its name, it was trying to imitate the real bitbox.me exchange, which is supposed to be the legitimate thing.
Unfortunately, you are definitely going to find that it's next to impossible to recover the funds at this stage. There's no information available on the owner of the site, except the address which you sent the funds to. There is even a chance that the reason why they are closed already is that the admin saw that you fell for the scam, and thus there was no reason to keep the site up anymore.
Next time, you do need to be more careful. Always research whether or not you're on the right site, a simple google search will do. Bookmark the correct URL once you start using an exchange, and don't click on random links on google ads or your email - they are often phishing links.
BTW, to attach an screenshot (if you have one, do upload it for the benefit of everyone), just upload the image to imgur and click on "insert image" button to include the URL to the image.
