It has been over a month and I haven't received it.
http://wwwapps.ups.com/WebTracking/processInputRequest?TypeOfInquiryNumber=T&InquiryNumber1=1ZR239350444808614In the meantime they keep blaming UPS. UPS blames them.
I have no miner.
Go to the detail of the shipment and you will see not delivered.
I also purachsed a 2nd miner and it was shipped quickly and I received in 2 days.
BITMAIN refuses to resolve this.
Their latest email:
"Hi Robert,
UPS feedback this case is still under investigation..they are trying to find the one who sign the package.
we are angry with UPS service, too.
we have shipped out the miner and someone signed it according to UPS trace page.
signature required is necessary, you didnt request it when you know theft often happen in your place, and exactly there is extra fee for sinature service....
we promise you ship out new miner to you if UPS really lost that package..
to be fair, lost is not our fault, even now you ask us to ship out new miner to you...
at least giving our finance a reason that they approve new shipment.
thanks!
Best Regards
BITMAIN"
and then this email
"Hi Robert,
shipping team called UPS today, UPS feedback the comment showed in the picture you sent is that UPS tried to contact you three times but they cant contact you.
we are not sure where is the problem about the comminucation, but please help to contact local UPS again.
thank you!
Best Regards
BITMAIN"
I CALLED UPS AND TALKED TO CASS TWICE!! I CALLED THE LOCAL OFFICE. SHE SAID THE SHIPMENT IS MISSING.
Maybe this company BITMAIN is going under because they can't send out a new shipment.
I bought two and I know of others who have purchased two and got a third for free. BITMAIN even refuses to do this me.
I would have two miners (instead of three), they have 2.9BTC.
BITMAIN TECH is starting to scam people.
BUYER BEWARE.
They are not easy to work with and it has become very difficult to deal with these guys.
CUSTOMER SERVICE IS NOT # 1 WITH BITMAIN TECH.
-----SHIPMENT DETAILS BELOW
Location Date Local Time Activity
Hiawatha, IA, United States 02/28/2014 8:24 P.M. The customer was not available on 3rd attempt. / A postcard has been sent to the recipient requesting that they contact UPS.
Hiawatha, IA, United States 02/18/2014 5:05 A.M. Investigation requested / Lost package investigation
Hiawatha, IA, United States 02/12/2014 3:43 P.M. Delivered
02/12/2014 7:28 A.M. Destination Scan
02/12/2014 6:39 A.M. Arrival Scan
Cedar Rapids, IA, United States 02/12/2014 6:20 A.M. Departure Scan
02/12/2014 5:19 A.M. Arrival Scan
Louisville, KY, United States 02/12/2014 5:06 A.M. Departure Scan
02/12/2014 12:39 A.M. Import Scan
Louisville, KY, United States 02/11/2014 10:49 P.M. Arrival Scan
Anchorage, AK, United States 02/11/2014 12:48 P.M. Departure Scan
02/11/2014 11:02 A.M. Arrival Scan
Shenzhen, China 02/11/2014 6:12 P.M. Departure Scan
02/10/2014 10:52 P.M. A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Released by Clearing Agency. Now in-transit
Shenzhen, China 02/10/2014 10:44 P.M. A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.
02/10/2014 9:13 P.M. Departure Scan
02/10/2014 3:49 P.M. Export Scan
Shenzhen, China 02/08/2014 11:49 P.M. Arrival Scan
02/08/2014 11:48 P.M. Departure Scan
02/08/2014 7:30 P.M. Origin Scan
China 02/07/2014 10:30 A.M. Order Processed: Ready for UPS