Hi xDan,
Our sincere apologies, this is currently under investigation by the technical team. Keep you posted
New registration and top up is not affected by this issue.
https://www.mobileshop.phHello,
I just did the "rapid mobile top up" from the main page, and it all worked fine there (including login during that process), I topped up successfully.
it's only clicking "sign in" in the top right, and trying to login from the /my-account/ page that doesn't seem to work.
...
edit:
P.S., your price is a bit steep, I only noticed the actual BTC conversion after I paid:
20 GBP = 34.11 USD cost of 0.0936 BTC.
At current coindesk price 0.0936 BTC is 58 USD / £33............!!!
Over 50%. That's quite a markup.
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2nd edit:
I notice in the top up history, it's listed as:
20 GBP
34.12 GBP
Maybe you/bitpay charged me 34.12 GBP instead of 34.12 USD as it should have been?
--> Yes, I'm pretty sure this is what happened. I just went part way through the process again, and while I select for 34 USD / 20 GBP, the bitpay invoice is for
34 GBP not USD as it should be...