[HALTED] [SOLVED TO MY ADVANTAGE] BITCASINO.IO

[ikatamoonshots]

Apparently my impatience and vulgar tone towards the customer support complicated things, i apologize about that.

UPDATE - bitcasino.io answered - read edit4 - final result pending but good track https://prnt.sc/kyofhj

[b]SOLVED TO MY ADVANTAGE, NO ISSUES LEFT AT THIS MOMENT, FUNDS CREDITED
[/b]
BELOW IS THE ORIGINAL STORY - all issues are resolved now

My own story about this casino: I created an account a while back but never deposited. A week ago while i was in a hospital for a serious issue i had some spare time between treatments so i browsed my email accounts and even opened emails i wouldn't otherwise. One was a promo email by bitcasino.io stating i have the option ot receive a no deposit bonus, if i complete the bonus on the defined games which wehre slots i can use the remaining fund per free will.

So, since its very boring the hospital i thought, well, nothing to lose, why not - gets the time done here.

So i did play on one of their slots and cleared the bonus after a while running the spins in auto mode. i ended up with roughly 60$ cleared bonus. As i had some other things todo i bought lottery tickets with these free funds. Some powerball, megamillions, euromillions and eurojackpot tickets, i enjoyed buying suc ha large amount of tickets and waited eagerly for the first lottery to hit my number, and it did - no jackpot but the euromillions scored a few numbers which would have resulted in a neat little win of a few hundred bucks.

A day later the money was not credited to my account so i was setup, at this point i really thought it a honest casino but got suspicious. The first thing i recognized, the never sent confirmation emails, nor did they provide the lottery ticket numbers on the page with the tickets held.

I emailed them to ask if that is a coincidence, - they told me to wait for a customer representative to contact me. so the weekend pasts and no contact still, no credit. At this point i started some due diligence  just to see they are a groups who is very organized to advertise using "review" sites and other media channels, always with the impression customers made the reviews.


As i always do when it comes to money i made screenshots and videos all the way, so here are some for your evidence - today the tickets entirely disappeared of my account.
I don't expect to receive justice, but i hope to seed awareness on a scale that these criminals are out of business, if they apply these tricks on my, operate under a shady company construction they will have no shame to take your deposits.

Scams like this hurt bitcoin and crypto so much they're party responsible bitcoin doesn't make it mainstream and was faded from 20k. I will do some lobby works within my abilities to cease these scams once and for all.

the tickets

https://prnt.sc/kyjcp8
https://prnt.sc/kyjdf2
https://prnt.sc/kyjdjf
https://prnt.sc/kyjcp8
https://prnt.sc/kyjcfr
https://prnt.sc/kyjc19


Account today, all tickets deleted
https://prnt.sc/kyjgnq

EDIT1: they already started to tidy up comments i left on their controlled review sites https://prnt.sc/kyjtbz - they try hard to fulfill every aspect of organized crime.
EDIT2: I have notified the lottery operators about the misconduct, they are hopefully interested to be not associated with this alledgly criminal group.
EDIT3: I have also informed the Gouverneur of curacao about the matter.

EDIT4: email screenshot: https://prnt.sc/kyofhj

To my surprise i was contacted by bitcasino.io about an hour ago 25.9.18 ~ 9pm gmt with the following message:

Hi Marian,

You reported an issue with Lottery games including US Powerball, Euro Jackpot, Euro Millions, US Mega Millions. We have escalated the issues with the tickets you purchased to the lottery provider in order to ensure that for any winning tickets, you will be credited the equivalent payout as per the drawing rules.


Unfortunately such issues may take up to 72 hours for additional information or resolution regarding such queries.


We understand however that this is very concerning for you as a player, as there is a lack of information regarding what is currently occurring, and why you are currently unable to see your ticket history correctly in the mentioned lotteries.


To show our sincerest apologies for the manner in which this situation has been handled, we have credited your account balance with μɃ 10,000, with no additional restrictions or wagering requirements on the funds.


We are actively discussing with our partners to ensure such issues will be resolved and to prevent further concerns regarding transparency and fairness of the games offered by Bitcasino.


We understand that this ordeal has been very upsetting for you, and while we are concerned by the comments posted on sources such as Bitcointalk and Reddit, we take the criticism and feedback very seriously and want to ensure we have no intention of wrongdoing in regards to the services we offer. We hope that this message from our part will help to reconsider how you see Bitcasino handling this circumstance in your situation


Sincerest Wishes,
Thomas
Bitcasino Support Supervisor

[ikatamoonshots]

There seems to be a roof company for bitcasino.io which is luckbox ltd, just as side info.

In which country is luckbox ltd incorporated and what is the address?

Not sure, researched that yesterday and ended up on a website looking to hire betting professionals on the isle of men.

From the bitcasino.io footer.

Code:

Bitcasino.io is operated and owned by mBet Solutions NV. Casino games offered on Bitcasino.io are provided and regulated by mBet Solutions NV, who are operating under the license 1668/JAZ issued to CURACAO eGAMING by the Government of Curaçao on October 1, 1996.

[naturerock]

I've heard that bitcasino.io and sportsbet.io are super shady and have stolen money from a lot of customers.  In general I would stay away from any crypto betting website.

[ikatamoonshots]

I've heard that bitcasino.io and sportsbet.io are super shady and have stolen money from a lot of customers.  In general I would stay away from any crypto betting website.

Dont trust review sites, theyre either affiliates or part of the organization.
Always check for a valid license, dont take for granted what a site is writing, always double check facts.

[game-protect]

There seems to be a roof company for bitcasino.io which is luckbox ltd, just as side info.

In which country is luckbox ltd incorporated and what is the address?

Not sure, researched that yesterday and ended up on a website looking to hire betting professionals on the isle of men.

From the bitcasino.io footer.

Code:

Bitcasino.io is operated and owned by mBet Solutions NV. Casino games offered on Bitcasino.io are provided and regulated by mBet Solutions NV, who are operating under the license 1668/JAZ issued to CURACAO eGAMING by the Government of Curaçao on October 1, 1996.

If you even do not know where Luckbox Ent. ltd is incorporated, it does not make much sense to say it seems to be a roof company for bitcasino.io

I already checked it and this company simply does not exist!

Always check for a valid license, dont take for granted what a site is writing, always double check facts.

Did you check for a valid license?

[Flagship11]

Stop talking to yourself you jerkoff!

[ikatamoonshots]

There seems to be a roof company for bitcasino.io which is luckbox ltd, just as side info.

In which country is luckbox ltd incorporated and what is the address?

Not sure, researched that yesterday and ended up on a website looking to hire betting professionals on the isle of men.

From the bitcasino.io footer.

Code:

Bitcasino.io is operated and owned by mBet Solutions NV. Casino games offered on Bitcasino.io are provided and regulated by mBet Solutions NV, who are operating under the license 1668/JAZ issued to CURACAO eGAMING by the Government of Curaçao on October 1, 1996.

If you even do not know where Luckbox Ent. ltd is incorporated, it does not make much sense to say it seems to be a roof company for bitcasino.io

I already checked it and this company simply does not exist!

Always check for a valid license, dont take for granted what a site is writing, always double check facts.

Did you check for a valid license?

see info below - i can provide you with an OSINT course on demand - id charge 100$ upfront (dont be triggered please, that was an 11 meter shot)

The company exists but there is no evidence yet theyre directly connected to bitcasino.io, cant recall in this minute where i made the connection yesterday

https://luckbox.com/project

Real Time Games Holdings Limited
013857V
Isle of Man
First Floor, Millennium House, Victoria Road, Douglas, IM2 4RW

[ikatamoonshots]

Stop talking to yourself you jerkoff!

if you meand me, i can you provide you with an identy validation in case you have any fundamental contribution which can lead to the impeachment of the persons involved

[Flagship11]

Now we all know that game-protect works for-

Public Prosecution Service of Curaçao
http://www.openbaarministerie.org/en/organisation/the-public-prosecutor-s-office
https://www.facebook.com/OMCuracao/?ref=hl

[ikatamoonshots]

Now we all know that game-protect works for-

Public Prosecution Service of Curaçao
http://www.openbaarministerie.org/en/organisation/the-public-prosecutor-s-office
https://www.facebook.com/OMCuracao/?ref=hl

based on what evidence?

My first conclusion was he works for bitcasino.io or the company(ies) behind it - ie bitcasino scams the people and he offers help for money.

Anyways, this is about to get interesting with so many possible involvements directly or indirectly

[game-protect]

see info below - i can provide you with an OSINT course on demand - id charge 100$ upfront (dont be triggered please, that was an 11 meter shot)

The company exists but there is no evidence yet theyre directly connected to bitcasino.io, cant recall in this minute where i made the connection yesterday

https://luckbox.com/project

Real Time Games Holdings Limited
013857V
Isle of Man
First Floor, Millennium House, Victoria Road, Douglas, IM2 4RW

No offense, but the info you can provide is not worth 5 cents!

Bitcasino claims that the company Luckbox Ent. Ltd is operator of their scam scheme!

Now you come up with the domain luckbox.com which is not anyhow connected to the Bitcasino fraud scheme!

Despite of this, operator of the domain luckbox.com is Real Time Games Holdings Limited and not Luckbox Ent. Ltd!

[ikatamoonshots]

see info below - i can provide you with an OSINT course on demand - id charge 100$ upfront (dont be triggered please, that was an 11 meter shot)

The company exists but there is no evidence yet theyre directly connected to bitcasino.io, cant recall in this minute where i made the connection yesterday

https://luckbox.com/project

Real Time Games Holdings Limited
013857V
Isle of Man
First Floor, Millennium House, Victoria Road, Douglas, IM2 4RW

No offense, but the info you can provide is not worth 5 cents!

Bitcasino claims that the company Luckbox Ent. Ltd is operator of their scam scheme!

Now you come up with the domain luckbox.com which is not anyhow connected to the Bitcasino fraud scheme!

Despite of this, operator of the domain luckbox.com is Real Time Games Holdings Limited and not Luckbox Ent. Ltd!

If you can contribute and or / help to clarify the company structure that would be honorable ĥelpful to yield results - confrontations arent helpful unless you work for them and its within your interest ^^

[ikatamoonshots]

received a contact by bitcasino.io - see EDIT4 first post

[game-protect]

If you can contribute and or / help to clarify the company structure that would be honorable ĥelpful to yield results - confrontations arent helpful unless you work for them and its within your interest ^^

Game Protect uses the info we have about the company structure to enforce Bitcoins worth $100,000s lost and do not publicise such an info for free for free riders.

[ikatamoonshots]

all issues resolved - end of story

[Bitcasino.io Support]

I'm glad that the issue has been resolved and it is like you said, the end of the story.

Just to reiterate we are now working with the provider to make improvements to the display of old tickets.
Again, we're sorry for any stress this may have caused you.
Every comment and concern is serious to us and we’ll learn from this to hopefully ensure it never happens again.

Cheers,
Karl
Bitcasino.io

[Initscri]

all issues resolved - end of story

Glad to hear the issue was solved w/ Bitcasino. I was following this thread & hoping they would provide a solution.

If you can contribute and or / help to clarify the company structure that would be honorable ĥelpful to yield results - confrontations arent helpful unless you work for them and its within your interest ^^

Game Protect uses the info we have about the company structure to enforce Bitcoins worth $100,000s lost and do not publicise such an info for free for free riders.

Just a heads up: really not a good policy to attack your potential users/customers telling them their information isn't worth 5 cents.

[ikatamoonshots]

There are issues again, some of my lottery tickets for the euro million lottery disappeared from the account. I have it on video again, will share if no cooperation.

[game-protect]

If you can contribute and or / help to clarify the company structure that would be honorable ĥelpful to yield results - confrontations arent helpful unless you work for them and its within your interest ^^

Game Protect uses the info we have about the company structure to enforce Bitcoins worth $100,000s lost and do not publicise such an info for free for free riders.

Just a heads up: really not a good policy to attack your potential users/customers telling them their information isn't worth 5 cents.

First of all, it is not attacking to tell the truth!

Secondly, based on our experience around 97% of the victims are not willing to contribute anything to enforce their claims. So from a statistical point of view, everyone contacting Game Protect is potentially not a user/customer!


ikatamoonshots is a good example to show what sickheads contact Game Protect! First he registers directly at a random casino while he could register with us and play with consumer protection service inclusive and when he does not receive a free ride after being scammed, he misuses the negative feedback function on bitcointalk!

Ask for upfront payment without providing identity details.

It is meanwhile clear that most sickheads simply get what they deserve!

[Initscri]

If you can contribute and or / help to clarify the company structure that would be honorable ĥelpful to yield results - confrontations arent helpful unless you work for them and its within your interest ^^

Game Protect uses the info we have about the company structure to enforce Bitcoins worth $100,000s lost and do not publicise such an info for free for free riders.

Just a heads up: really not a good policy to attack your potential users/customers telling them their information isn't worth 5 cents.

First of all, it is not attacking to tell the truth!

Secondly, based on our experience around 97% of the victims are not willing to contribute anything to enforce their claims. So from a statistical point of view, everyone contacting Game Protect is potentially not a user/customer!


ikatamoonshots is a good example to show what sickheads contact Game Protect! First he registers directly at a random casino while he could register with us and play with consumer protection service inclusive and when he does not receive a free ride after being scammed, he misuses the negative feedback function on bitcointalk!

Ask for upfront payment without providing identity details.

It is meanwhile clear that most sickheads simply get what they deserve!

You deserve negative feedback considering your misuse of the feedback function on BitcoinTalk.