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Emzizzle (OP)
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December 21, 2018, 04:54:19 PM
 #1

So I've been trying to recover my Sr. Member account for honestly 6 months now... forgot which email I linked to the account for the recovery email.

I've sent multiple emails to the recoveries support email but haven't received a response.

Is there a better way to go about this?

Thanks
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OmegaStarScream
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December 21, 2018, 04:55:31 PM
 #2

The only way to recover your account at this point is to sign a message using an address you already posted in the forums. If you can't provide that, I'm afraid you can't get your account back and you should make another one.

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bill gator
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December 21, 2018, 05:21:23 PM
 #3

The best information posted on this would be found as a sticky in Meta : https://bitcointalk.org/index.php?topic=497545.0

The support emails never get a response, because there's a huge backlog of account recovery requests with little evidence proving ownership. Recovery is so difficult and required very explicit evidence of ownership for the protection of all of our accounts. If recoveries were handled swiftly and without evidence, then we would be losing accounts to hackers/manipulators much more often than we currently do.

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SANYOK95
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December 22, 2018, 02:55:30 PM
 #4

There was the same problem, I could not find a solution.
AdolfinWolf
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December 22, 2018, 03:09:40 PM
Last edit: December 29, 2018, 11:40:51 AM by AdolfinWolf
 #5

There was the same problem, I could not find a solution.
Read the above post and you'll find your answer as to what to do. Or maybe, for once, you could use the search function.

jeromix
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December 22, 2018, 04:28:47 PM
 #6

Hopefully theymos and admins can implement the recovery tool so that you can start recovering your account. I know that the tool would be important especially to those users with hacked account. For now, just try to wait OP for that tool. Anyway, you can create new account for this forum and still can enjoy discussing about cryptocurrency.

bill gator
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December 22, 2018, 05:24:41 PM
 #7

Hopefully theymos and admins can implement the recovery tool so that you can start recovering your account.

Hopefully not. The less security mechanisms that could be potentially exploited, the better. There is already a protocol in place to recover your account and if you are able to provide a simple signed address then you're almost guaranteed to get your account back with a little patience. If the account has been hacked, DT is quick to act and tag/untag the account as an attempt to "lock it down" without unnecessary force so-to-speak.

I know that the tool would be important especially to those users with hacked account.

I know the tool would be important for those seeking to hack accounts, and would almost certainly be abused more than it is used.

For now, just try to wait OP for that tool. 

I don't know why you would suggest they wait for something that has never been announced (to my knowledge) and is likely to be years away even if it were. This is a pretty goofy piece of advice and suggestion.

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AdolfinWolf
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December 22, 2018, 05:32:53 PM
Last edit: December 22, 2018, 05:45:35 PM by AdolfinWolf
 #8

I don't know why you would suggest they wait for something that has never been announced (to my knowledge) and is likely to be years away even if it were. This is a pretty goofy piece of advice and suggestion.

To quote theymos..

will it unlock in 7 days?
<...>
This is a component of a comprehensive new set of recovery procedures which will be fully rolled out in the very near future (before the end of the year). This will allow recoveries to move forward at a reasonable pace again. But there is no immediate impact of this component to most people; I just needed to document it because the seclog entries are starting to appear.
<...>

I'm not entirely sure what thread/post it was that he eleborated this further, but basically he announced that there'll be a "tool" to automatically recover accounts if you can prove ownership through a signed message..??

EDIT: take a look at this thread, https://bitcointalk.org/index.php?topic=5021208.msg45305821#msg45305821

Hopefully theymos and admins can implement the recovery tool so that you can start recovering your account.

Hopefully not. The less security mechanisms that could be potentially exploited, the better. There is already a protocol in place to recover your account and if you are able to provide a simple signed address then you're almost guaranteed to get your account back with a little patience. If the account has been hacked, DT is quick to act and tag/untag the account as an attempt to "lock it down" without unnecessary force so-to-speak.

Although i would tend to agree with this, how the account recoveries are going as of currently seems just plain insufficient.

When there are people who already proved ownership waiting months to get their hacked accounts back, something is going wrong..

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