I am sad to hear so many exchanges are getting hacked but it is good that they are compensating the users and traders of the exchange as this will bring more confidence to the markets in general. The last attacks on Coinrail and Bancor that happened a few months ago were pretty nasty and I am not sure if the traders there got compensated or not, so it is a pleasant surprise to see this exchange has done good by its traders. It must be music to the trader's ears right now to receive their compensation.
What do you expect? Huge amount of money is involved here that's why hackers is having a field day exploiting global exchanges and stealing large sums of money. I also see that exchanges are helpless because they're always 2 steps ahead in this game. But Zaif is really good by taking the initiative to compensate their customers. This might not be the last of exchanges being hack, so exchange needed to be vigilant 24 x 7.
Aside from being vigilant, they really need to invest in having a functional security team.
Better allot good amount of money in security features rather than thinking that at the end, they can always compensate their customers if something goes awry.
But their move is really commendable, most of the hacked crypto exchanges didn't do that to their customers.
Japanese people are really great people even in business side. They are not greedy ones.