Has your transaction yet been successful? Maybe the network is busy at the moment so it requires more patience, but some of my experience doing that does take a long time. Stay optimistic that your Bitcoin will arrive soon.
Still have not gotten it
waiting for customer support to respond staying optimistic though
I think you have to forget those coins because we cans see that there were lot of people give feedbacks that they never got their coins even after year too so if that is small amount you may get a lesson from it.Maybe they will reply your support ticket so wait with the hope,pray well.