How to stop emails from nanopool.org: "XMR: Your workers has gone offline"

[dd2017]

I've recently switched my XMR (Monero) CPU miner from Claymore to XMR-stak. I've been mining with nanopool-dot-org. Since then I started receiving a lot of the following messages:



That reads:

Subject: XMR: Your workers "<worker>" has gone offline

Your worker "<worker>" has gone offline.
To check worker`s status follow this link:
http://xmr.nanopool.org/account/<wallet>/<worker>


Best regards
http://xmr.nanopool.org

This is an automated e-mail. Do not reply.

Note that I don't see any visible issues with the miner itself.

I clicked on the link in that message and it simply takes me to the graph and stats for my miner. There's nowhere I can see where I can cancel those emails.

Is there a way to stop these messages?

[leonix007]

I've recently switched my XMR (Monero) CPU miner from Claymore to XMR-stak. I've been mining with nanopool-dot-org. Since then I started receiving a lot of the following messages:



That reads:

Subject: XMR: Your workers "<worker>" has gone offline

Your worker "<worker>" has gone offline.
To check worker`s status follow this link:
http://xmr.nanopool.org/account/<wallet>/<worker>


Best regards
http://xmr.nanopool.org

This is an automated e-mail. Do not reply.

Note that I don't see any visible issues with the miner itself.

I clicked on the link in that message and it simply takes me to the graph and stats for my miner. There's nowhere I can see where I can cancel those emails.

Is there a way to stop these messages?

In the page of your miner Status there is button "Settings" beside JSON Data, Click the settings

in the settings page, you may now update your and delete the configured email address

if it doesn't work you may contact and email them at xmr@nanopool.org

[dd2017]

Thanks. But that's what I'm getting when I click settings. Where do I delete the email?

[leonix007]

you may want to enter incorrect email to change it 

[Matthew_Nanopool]

The thing is that Nanopool is optimized for multi GPU/CPU RIGs, that means while mining with a single GPU/CPU or low-efficient one,
you'll receive a false-positive notification each time your miner does not manage to send a valid share to the pool for 20 minutes.


If this is the case, you can simply replace your email in the miner configuration with a passphrase that will be your new password for your account settings.


I hope this helps!

[dd2017]

The thing is that Nanopool is optimized for multi GPU/CPU RIGs, that means while mining with a single GPU/CPU or low-efficient one,
you'll receive a false-positive notification each time your miner does not manage to send a valid share to the pool for 20 minutes.


If this is the case, you can simply replace your email in the miner configuration with a passphrase that will be your new password for your account settings.


I hope this helps!

Thanks. I got it now. The email was in my command line that I supplied for the miner. I wish they explained it in a more clear form on the website.

[Matthew_Nanopool]

The thing is that Nanopool is optimized for multi GPU/CPU RIGs, that means while mining with a single GPU/CPU or low-efficient one,
you'll receive a false-positive notification each time your miner does not manage to send a valid share to the pool for 20 minutes.


If this is the case, you can simply replace your email in the miner configuration with a passphrase that will be your new password for your account settings.


I hope this helps!

Thanks. I got it now. The email was in my command line that I supplied for the miner. I wish they explained it in a more clear form on the website.

That is right. I can assure they are working on many improvements now. And one of them is a new, clear FAQ section.