Erasmuss (OP)
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October 24, 2018, 01:40:18 PM Last edit: January 17, 2019, 01:33:55 PM by Erasmuss |
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Hello everyone,
I would like to share my story with the Bitcointalk community, in order to notify you that anyone may simply be scammed by Binance exchange with no access to their funds.
To begin with, I’ve created a Binance account this May for arbitrage trading via their API through the bot that I’ve made. I’ve made a few large deposits and was trading for about 3 months using the arbitrage strategy for some time. My total balance was around 1.2K BTC (bitcoin veterans know how it’s possible) at the beginning of September, and everything went pretty fine until the middle September, when I’ve received the message claimed that my account was blocked because of the several suspicious login attempts, which confused me a lot. My account was protected by a very complicated password, 2FA and the email that I’ve never used anywhere else.
I’ve contacted Binance support as soon as I’ve noted the message from them, in order to clarify this issue. They have asked me to verify my account and pass a KYC (my account wasn’t verified before), in order to prove my identity and show that the name that I’ve provided with them matches with my real name. I’ve provided them with the documents, but during our negotiation, they have changed the reason of blocking of my account to the “internal investigation process.” As for now, my funds are locked by Binance, and every single time when I’m reaching them out they keep telling me that my account now is a subject of the investigation, and that I have to contact the local law enforcement if I conduct the reason of block unwarranted.
Surely, I’ve already contacted a lawyer, in order to speed up the process of getting an access to my funds, however, I still can not find a reason of this block by Binance. Anyways, this message is a notification for every trader that one has to avoid he exchange, if they want to have an access to their funds.
P.S.: Funds are not SAFU, guys.
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Dr Charles
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October 24, 2018, 01:42:10 PM |
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Can you provide your BTC address of deposit for reference to total amount? I mean with that much BTC in an account, I would be appreciative of the extra caution before just releasing the funds.
Can you provide a binance support ticket number for reference or responses from the support staff?
You cant withdraw more than 2 btc a day without KYC... why would you be able to access 1200 btc without it?
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digitalcryptocoin
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October 24, 2018, 01:44:43 PM |
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First thing I notice that how can Binance able to make deposit huge amount without getting KYC. Thread looking some fishy.
I object that without KYC Binance not offer higher deposits as well as withdrawals.
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Erasmuss (OP)
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October 24, 2018, 01:49:53 PM |
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Can you provide your BTC address of deposit for reference to total amount? I mean with that much BTC in an account, I would be appreciative of the extra caution before just releasing the funds.
Can you provide a binance support ticket number for reference or responses from the support staff?
Sure, I have provided Binance with all the necessary data. Actually, I won't post my BTC address here, in order not to make it visible for everyone. This post is mainly a caution for anyone who will see it. Do you have an experience in such situations? I mean, I'd be glad to provide you with all the data in PM, if you do have such experience.
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Erasmuss (OP)
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October 24, 2018, 02:05:35 PM |
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First thing I notice that how can Binance able to make deposit huge amount without getting KYC. Thread looking some fishy.
I object that without KYC Binance not offer higher deposits as well as withdrawals.
Hey, just try it out. The account should be verified for high withdrawals, but not for the deposits. They just can not check the amount that you're going to deposit, as you're making it from your external wallet or any other sources.
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electronicash
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October 24, 2018, 02:16:12 PM |
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1200 is really a lot. i would cry myself to death i anyone hold my account with such wealth. i have few BTC which i just place on binance in case of something turn out to be a good coin to invest if bullrun suddenly come. i have no problem with them but maybe because its not that huge like yours.
don't you think that bots you created login from different servers to compare price of different exchanges which cause this alarm to them?
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piebeyb
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Bitcoin Trader
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October 24, 2018, 02:27:03 PM |
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It doesn't look serious or even untrustworthy, showing your deposit address may be better for digesting your problem, I'm a trader there and everything feels safe, nothing is excessive, I also think if you complete KYC I don't think it's difficult to withdraw some of your BTC, maybe you forget to read the rules or just make a little joke here, if indeed it's true I don't think it's enough to tell a story without sharing evidence
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Trade on the go. Anywhere, anytime.
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mmo_online_1981
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October 24, 2018, 02:27:48 PM |
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You have proof that this, 1200 Bitcoin that kept on the exchange is also a big member. Should consider and discuss with Support before posting to the Forum
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Erasmuss (OP)
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October 24, 2018, 02:35:22 PM |
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1200 is really a lot. i would cry myself to death i anyone hold my account with such wealth. i have few BTC which i just place on binance in case of something turn out to be a good coin to invest if bullrun suddenly come. i have no problem with them but maybe because its not that huge like yours.
don't you think that bots you created login from different servers to compare price of different exchanges which cause this alarm to them?
I really hope that such will never happen to your Binance account. I know that one has to keep the coins on his end, however, I had to keep them on the exchange platform for the trading needs. Well, I also had some concerns about the logins made by bots, however, according to the logs, bots were inactive that day and a couple of other days. Anyways, they have changed their decision to the "subject of the investigation" after I have provided them with all the necessary data, which doesn't make sense at all. And they have also advised me to contact LLE, which finally confused me that much.
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Erasmuss (OP)
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October 24, 2018, 02:47:48 PM |
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It doesn't look serious or even untrustworthy, showing your deposit address may be better for digesting your problem, I'm a trader there and everything feels safe, nothing is excessive, I also think if you complete KYC I don't think it's difficult to withdraw some of your BTC, maybe you forget to read the rules or just make a little joke here, if indeed it's true I don't think it's enough to tell a story without sharing evidence
I'd really be glad to withdraw the coins (at least a proportion), but I can not, as my account got blocked, and the coins are held by them. https://imgur.com/a/UTk57hZ
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tytanhamon04
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A nexgen decentralized ride hailing
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October 24, 2018, 03:05:57 PM |
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Contact technical support and send them a telegram ! I do not think that one of the best exchanges will spoil your name !
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DRIFE ●● █ NEXGEN DECENTRALIZED RIDE HAILING PLATFORM █ ●●●
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Thirdspace
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October 24, 2018, 03:11:04 PM |
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I’ve made a few large deposits and was trading for about 3 months using the arbitrage strategy for some time. My total balance was around 1.2K BTC (bitcoin veterans know how it’s possible) ... ~ They have asked me to verify my account and pass a KYC (my account wasn’t verified before) ...
this is the part that makes some of us have some doubts how did you manage to arbitrage in those 3 months without having verified account? with unverified account, you would be able to arbitrage only 2 BTC every day (daily withdrawal limit) even if you have a good arbitrage trading bot, any balance over 2 BTC would be a waste without verified account and you said your balance was up to 1.2K BTC, makes everyone wonder why/how such high amount
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Erasmuss (OP)
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October 24, 2018, 03:25:12 PM |
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Contact technical support and send them a telegram ! I do not think that one of the best exchanges will spoil your name !
Sure, I did it. I'm constantly talking to them, but still haven't received any concrete answer.
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Hasbro27
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October 24, 2018, 03:32:47 PM |
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I think a lot of friends in this forum will help you with your problem but it's a good step if you also provide evidence, because I think this is a big problem but if there is no evidence maybe people will make you make a joke, the nominal 12k btc is very large and the account you are not verified?
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Erasmuss (OP)
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October 24, 2018, 03:33:34 PM |
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Hah, sure, this account seems very strange. I haven't had a bitcointalk account before, I've bought it, as the account I made a couple of weeks ago was forbidden to make posts
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detector
Full Member
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★
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October 24, 2018, 03:38:05 PM |
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Are you sure ? Prove it that you own 1200 btc or you will be accuse to destroy company's reputation. You should learn before try to deposit so if you decide to deposit with massive amount, you must to prepare the risk if this is happen !
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Zerbis
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Trading & Crypto
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October 24, 2018, 03:39:35 PM |
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So, you paid for buy a Bitcointalk newbie account? Are you kidding us? Hah, sure, this account seems very strange. I haven't had a bitcointalk account before, I've bought it, as the account I made a couple of weeks ago was forbidden to make posts
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Don't look back in anger
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rosezionjohn
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October 24, 2018, 04:25:52 PM |
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Hah, sure, this account seems very strange. I haven't had a bitcointalk account before, I've bought it, as the account I made a couple of weeks ago was forbidden to make posts Wait what? You bought a newbie account just to post your issue with Binance? That's just weird Anyway, back to your issue, I can't understand why you never verified your account knowing that you had such a lot of BTC's. I, too, would suspect that you are doing something else and blocking your account is the best solution.
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tegarp90
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October 24, 2018, 04:40:23 PM |
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Hello everyone,
I would like to share my story with the Bitcointalk community, in order to notify you that anyone may simply be scammed by Binance exchange with no access to their funds.
To begin with, I’ve created a Binance account this May for arbitrage trading via their API through the bot that I’ve made. I’ve made a few large deposits and was trading for about 3 months using the arbitrage strategy for some time. My total balance was around 1.2K BTC (bitcoin veterans know how it’s possible) at the beginning of September, and everything went pretty fine until the middle September, when I’ve received the message claimed that my account was blocked because of the several suspicious login attempts, which confused me a lot. My account was protected by a very complicated password, 2FA and the email that I’ve never used anywhere else.
I’ve contacted Binance support as soon as I’ve noted the message from them, in order to clarify this issue. They have asked me to verify my account and pass a KYC (my account wasn’t verified before), in order to prove my identity and show that the name that I’ve provided with them matches with my real name. I’ve provided them with the documents, but during our negotiation, they have changed the reason of blocking of my account to the “internal investigation process.” As for now, my funds are locked by Binance, and every single time when I’m reaching them out they keep telling me that my account now is a subject of the investigation, and that I have to contact the local law enforcement if I conduct the reason of block unwarranted.
Surely, I’ve already contacted a lawyer, in order to speed up the process of getting an access to my funds, however, I still can not find a reason of this block by Binance. Anyways, this message is a notification for every trader that one has to avoid he exchange, if they want to have an access to their funds.
P.S.: Funds are not SAFU, guys.
There must be something wrong, you should contact their support i'm sure they will help you because as long as i know binance has a really great service.
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