I also have a problem here. After few transactions. I was able to withdraw everything except btc, because withdrawals of btc are blocked... don't deposit your coins there. Looks like I lost $500.
EDIT:
Fortunately, I was able to get my money out of there in another coin, I lost about $50 on that, but in total sum (regarding previous transactions) I went to 0. Anyway, avoid this place from afar. They are ordinary fraudsters and their "support" practically does not exist. After pasting the link to this thread on their telegram group, I was immediately banned. :-)
SO glad to see a recent reply here. I think I just got screwed out of 300 USDT - initiated a transfer late night/early morning, still no txid 17 hours later. I had a similar experience (with the same crypto!) on another exchange the other day. It eventually cleared though, just a hiccup. I just thought I would buy some cheap BTC on Kryptono to do some arbitrage before sticking the money in my investment fund - such an idiot.
A thought, did you do KYC? It isn't something they push on you, so I imagine not many people do it and thereby get "scammed". I dunno, some kind of naïve hope. This exchange is most likely horseshit, like 90/10.
I think everyone should report this site to Google, Microsoft, Apple, anti-virus/malware app makers and others, see if we can't get a big ol' warning up on their site. I guess they'll just make a new site then, but it'll save someone, right?
What other coin did you use? Good to know if I ever get this lot back, which is feeling less and less likely.
This exchange was a real pain in the ass.
Someday their site stopped working properly and all users lost the ability to log in. Despite the correct data, a message was poping up saying it was incorrect.
The next day, theoretically, everything returned to normal, but due to the fact that during this failure I attempted to log in several times after unblocking the exchange and logging in i found that my account is... blocked due to several failed login attempts.
Yeah, the only option to recover was to send evidence that it is my account (email screenshots from kryptono, etc.) and of course the KYC that I had to do. I wrote to support on telegram group and I rode them quite hard, so they wrapped up in about 30 minutes and unlocked my account. I had enough of this and placed sell order BTC/TRX 10-13% cheaper. After some time, the order was 100% completed! It was quite strange, but right away I transferred TRX to Binance and luckily it worked.
