Hi, I don't know where else to go but here to bring attention to this. I have a wallet on this website called cryptomerchantbank.co. I have close to 1 btc there and I tried to withdraw it, but it wouldn't let me withdraw. It just gave me the withdraw confirmation screen and nothing happened afterwards. Nothing was deducted from my wallet. I tried submitting a support ticket but Im not even sure if it went through since it just said submitted and nothing more and I can't check the status of it. I don't know who I should contact to try to fix this and get my money out. Can anyone help my situation?
Edit: The email that they have on the website as well does not work
Unfortunately, you did get scammed big time.
I'd say that your friend who gave you the URL of this site, as Potato Chips suggested, is definitely a part of the people that is behind this fake wallet and/or a promoter of this site. Might even be his full time job to lure people into using this service.
But I'll tell you this, the vast majority of random BTC wallets that you find are complete and utter scams. Stick to the trusted ones that allow you control over your own BTC in the form of private keys, like Electrum. Don't trust random sites that people recommend to you without researching first. It's essentially sending BTC to random people and expecting them to hold it for you safely if you opt to trust in these scam sites blindly.
We've actually seen another person get scammed by the same site in the past few days as well. I really wonder if this is happening on a large scale with this particular site, and what methods they are doing it by.
