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Author Topic: Anyone else having problems logging in to MtGox?  (Read 1662 times)
bitflower
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November 04, 2011, 03:18:46 AM
 #21

We are sorry that this is taking awhile. We hope to get an answer to the users that are unable to login soon.

Jasmine
Mt.Gox Support
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epetroel
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November 04, 2011, 12:37:33 PM
 #22

Got a response from Gox sometime last night.  Didn't say what the problem was, but I am able to log in now, and nothing is missing.  Yeah!
cottoneyeJoe
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November 04, 2011, 04:52:41 PM
 #23

Got a response from Gox sometime last night.  Didn't say what the problem was, but I am able to log in now, and nothing is missing.  Yeah!

Same here, but I was told I have to submit government issued ID and utility bill as proof of identity before I can do withdrawals again.  I guess our bots have have been busy and/or Gox is being more selective about how much flows in and out on certain accounts.
epetroel
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November 04, 2011, 09:04:51 PM
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Got a response from Gox sometime last night.  Didn't say what the problem was, but I am able to log in now, and nothing is missing.  Yeah!

Same here, but I was told I have to submit government issued ID and utility bill as proof of identity before I can do withdrawals again.  I guess our bots have have been busy and/or Gox is being more selective about how much flows in and out on certain accounts.

Yeah, I already went through the whole AML process months ago, so I doubt if it was just that.  Probably something about our bot trading that triggered some automated fraud/abuse/money laundering checks in their system.
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November 05, 2011, 12:02:03 AM
 #25

oh look.... my account is under review...  Angry Angry

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