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Gilgathegreat (OP)
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December 10, 2018, 07:16:06 PM
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So I haven't used my electrum account in a while, but I had about .5 btc on it. I opened it today just to find out all my btc was sent somewhere as payment. I sure as hell did nod send it, and nobody who uses my pc or phone has the knowledge of how to use it, i.e mom and 12 yo brother.

I know the purpose of btc is anonimity but is there anyway the sender can somehow retrace the transaction to a certain individual? Im kinda new to the whole thing tbh.
Is there anyway to maybe demand Electrum to pay me the money due the their failure to secure my funds?
Sorry for the ignorance fellas, would really appreciate the help.
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Make sure you back up your wallet regularly! Unlike a bank account, nobody can help you if you lose access to your BTC.
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Gilgathegreat (OP)
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December 10, 2018, 07:53:33 PM
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I know the purpose of btc is anonimity but is there anyway the sender can somehow retrace the transaction to a certain individual? Im kinda new to the whole thing tbh.

Bitcoin anonymity isn't as high as you think. But the answer is no, unless :
1. The hacker is careless and directly link his address (address destination of stolen bitcoin) to his identity
2. Government use all collected information on internet to help you, but this is very unlikely.

Is there anyway to maybe demand Electrum to pay me the money due the their failure to secure my funds?

No, Electrum is open-source and developed by hundred contributor. These contributor are working hard for free to develop Electrum and you really expect them to pay for your losses (doesn't matter if it's their or your fault IMHO), just how ungrateful you are?

Besides Electrum is very popular and almost all lost Bitcoin happens due to user's fault. I strongly recommend you to check your device's security.

How can I check my device's security?
Is there a way to cancel a transaction or something?
Do you know anyone who might be able to retrieve my funds?
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December 11, 2018, 11:26:45 AM
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So I haven't used my electrum account in a while, but I had about .5 btc on it. I opened it today just to find out all my btc was sent somewhere as payment. I sure as hell did nod send it, and nobody who uses my pc or phone has the knowledge of how to use it, i.e mom and 12 yo brother.

How long is actually "in a while"? Are you the last time when Electrum is open make an update of wallet maybe? People usually make update of wallet, and in some cases they download fake wallet. At first glance everything looks good and user is exit wallet. Same as you after some time they open wallet and balance is 0, because fake wallet update is stolen your seed and hackers get easy free money.

Another possibility is that you keep your seed on your device, and it was stolen by some malware or remote accces trojan, keylogger or something similar that is infected your OS. You made a mistake by keeping 0.5 BTC in desktop wallet in any case, because of the lack of security protection of device or by keeping seed in an unsafe way.

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December 12, 2018, 03:26:43 AM
 #4

Is there anyway to maybe demand Electrum to pay me the money due the their failure to secure my funds?
That would be a bit like demanding money from the maker of a piggybank because a burglar broke into your house, smashed your piggybank and ran away with your money.


So I haven't used my electrum account in a while, but I had about .5 btc on it. I opened it today just to find out all my btc was sent somewhere as payment. I sure as hell did nod send it, and nobody who uses my pc or phone has the knowledge of how to use it, i.e mom and 12 yo brother.
Are you reasonably sure that neither your mom nor your 12 yo brother have been unknowingly downloading malware or visiting malware websites? Huh Using crypto on a "general use" and/or shared computer is not really recommended from a security standpoint. It's very difficult to know exactly what other people have been up to on that computer, and it's possible something they have done has compromised it, even if you have been super careful.


How can I check my device's security?
Possibly start with some scanners like "Spybot" or "Malwarebytes"... Try having a look at the "Bleeping Computer" forums for assistance: https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-help/


Is there a way to cancel a transaction or something?
No. Once it is completed, it is completely irreversible.


Quote
Do you know anyone who might be able to retrieve my funds?
The only person who can return your funds to you... are the person(s) that currently have them... which I would suggest they are very unlikely to do. Undecided

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