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Author Topic: Sportsbet.io banned me for no reason  (Read 1164 times)
twochopstick (OP)
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December 12, 2018, 04:45:23 PM
 #1

I saw the website and was interested because I was planning to make a Youtube video going all in on live roulette, and I did, I deposited 350 and played I won almost 600 dollars, then I withdrew my balance, I decided later in the day that I was going to go all in with the 600 dollars so I did I played and won double ( was feeling super lucky), so basically now I got 1200$ of balance so I decided to withdraw, my withdrawal was denied so I talked to support and they told me to email the security email, they asked for id proof and address proof, which I provided, and it was accepted, after that they asked for KYC procedure, so I did that and it was also accepted but they sent me this in email:
(Hi hitthejackpot,
 
Thank you kindly for completing the verification process.
 
Please be informed that this user account is hereby terminated and all funds remain frozen in accordance with our Terms and Conditions:
 
Under the rule 5.6.
If we determine, in our sole discretion, that you are using the “Double Spend“ methodology, Sportsbet.io shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
 
We appreciate your time and understanding regarding this matter.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Department)

I have no idea why this happened, it's honestly very unprofessional and a complete scam from my perspective, I have done nothing to violate the terms and conditions, yet I get banned for some random shit I have no clue about, this does not make any sense and very unfair.
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December 12, 2018, 04:54:10 PM
 #2

Under the rule 5.6.
If we determine, in our sole discretion, that you are using the “Double Spend“ methodology, Sportsbet.io shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
Study double spend.
Quote
A double spend is an attack where the given set of coins is spent in more than one transaction.

My guess is that they are suspecting that you spent (deposited) the same coin twice to trick their system. You might want to give them the deposit tx IDs to prove that your deposit amount was legit (if it is). But looks like you will have hard time here. This betting sites are always there to take your money and we all know it.

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December 12, 2018, 05:28:36 PM
 #3

I wonder what Game Protect has to say about this one.

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game-protect
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December 12, 2018, 09:25:49 PM
 #4

I wonder what Game Protect has to say about this one.
1) Illegal casinos can not have juridical valid terms and conditions.

2) While I agree that casinos have the right to confiscate money in case of scams or scam attempts, the first and all basic right and rule is that the accuser has to show proof of the accusation.

"in our sole discretion" is pure nonsense! Imagine you can get sentenced to prison time based on the sole discretion of the judge! Roll Eyes

3) If someone is too lazy to put "sportsbet scam" into google, it is basically his fault.
bur4n
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December 12, 2018, 09:40:13 PM
 #5

I wonder what Game Protect has to say about this one.


Haha, my exact thoughts. Smiley
CryCrptoCry
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December 12, 2018, 10:35:59 PM
 #6

I saw the website and was interested because I was planning to make a Youtube video going all in on live roulette, and I did, I deposited 350 and played I won almost 600 dollars, then I withdrew my balance, I decided later in the day that I was going to go all in with the 600 dollars so I did I played and won double ( was feeling super lucky), so basically now I got 1200$ of balance so I decided to withdraw, my withdrawal was denied so I talked to support and they told me to email the security email, they asked for id proof and address proof, which I provided, and it was accepted, after that they asked for KYC procedure, so I did that and it was also accepted but they sent me this in email:
(Hi hitthejackpot,
 
Thank you kindly for completing the verification process.
 
Please be informed that this user account is hereby terminated and all funds remain frozen in accordance with our Terms and Conditions:
 
Under the rule 5.6.
If we determine, in our sole discretion, that you are using the “Double Spend“ methodology, Sportsbet.io shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
 
We appreciate your time and understanding regarding this matter.
 
Kind Regards,
Sportsbet.io Player Safety and Assurance Department)

I have no idea why this happened, it's honestly very unprofessional and a complete scam from my perspective, I have done nothing to violate the terms and conditions, yet I get banned for some random shit I have no clue about, this does not make any sense and very unfair.

Please post your deposit transaction ID. If you can share you betting details with time that will be great. I am eagerly waiting for your reply because this case looks very interesting to me since double spending is not that easy now a days with lightning network at place, unless of course you own 51% of mining power which I am pretty sure you do not.   
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December 13, 2018, 01:49:18 AM
 #7

I wonder what Game Protect has to say about this one.


He certainly has a lot to say hehehe. However what makes everyone think that twochopstick is not a troll account created to start this thread and make up a fraud story?


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game-protect
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December 13, 2018, 04:45:45 AM
 #8

I wonder what Game Protect has to say about this one.


He certainly has a lot to say hehehe. However what makes everyone think that twochopstick is not a troll account created to start this thread and make up a fraud story?
He already opened a Support ticket and attached proof.
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December 13, 2018, 08:35:54 AM
 #9

Hi twochopstick,

Thank you for your comment.

You mentioned that you have no idea why your account was flagged - please contact our Player Safety and Assurance Department and we will be more than happy to further clarify the situation!

As I am sure you can appreciate, we cannot publicly comment on any one individual's account however we invite you to contact our above department via the same email to gain further clarification on rule 5.6.

It is important that should you have any queries, the relevant team is contacted to ensure that any misunderstandings are cleared up quickly!

Thanks again and we look forward to hearing from you.

Best,

Mark
Sportsbet.io team

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game-protect
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December 13, 2018, 04:14:16 PM
 #10

I'm guessing what happened was OP quickly lost his first deposit that had a small fee then sent the same one with a bigger fee and won.
You are obviously absolutely clueless about double spending!

1) Player sent BTC to sportsbet scam with low fee

2) If deposit is lost, player sends the same transaction with higher fee to an address outside the sportsbook scam.

It would be absolutely stupid to send both transactions to the same casino!

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December 13, 2018, 04:20:46 PM
 #11

Your title is pretty misleading, they clearly did give you a reason for banning you.
Obviously, I can't know who's telling the truth here, but if you did double spend, then it's pretty logical that they banned you for that.

In the future, play at casino's that require at least one confirmation for deposits to show up in your account.
Then there's absolutely no way that 'mistakes' like these could happen, if it was a mistake in the first place.

stomachgrowls
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December 13, 2018, 07:36:10 PM
 #12

In any angles i dont see for it to be a double-spend thing. He deposited 350 and won 600 and on the next day he plays and won doubled it to $1200.
Unless if he had done on what game-protect mentioned above.Its plausible to have these kind of instances on a instant deposit sites.Good thing that support
above is open for clarifications of this issue.

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December 14, 2018, 02:10:08 AM
 #13

I wonder what Game Protect has to say about this one.


He certainly has a lot to say hehehe. However what makes everyone think that twochopstick is not a troll account created to start this thread and make up a fraud story?
He already opened a Support ticket and attached proof.

The support ticket goes to your website hehehe. I will not click it. It be better to make a screenshot of the attachment and share it in this thread.

Also, this thread should be in scam accusations subforum.

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December 14, 2018, 04:35:10 AM
 #14

to be honest I have won more than what you lost just with the free promotions that sportsbet offer , yeah I was lucky but point is that I always got my payouts instantly
so once they say they suspecting double spending this actually means there is something fishy going on
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December 14, 2018, 08:09:43 AM
 #15

I do get the double spend method works on instant deposit... but I don't see how there's a way to prove this on the side of the casino. Because OP deposited and WON, and withdrew. So no problems.

Then OP deposits again and tried to double, makes it, and withdrawal denied.

How does a casino prove this was a double spend attempt? The deposit was 0 fee? That seems to be the only way, but I don't think you can spend 0 fees anymore these days and 1 satoshi fee is still being confirmed this whole year.

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December 14, 2018, 09:49:38 PM
Merited by SyGambler (2)
 #16

Sportsbet is a great sportsbook and doesnt just ban people for no reason.
It sounds like you attempted to cheat them ( a major no-no).
I mean, your very first post on this forum was asking about where you can double-spend, errr I mean, instant deposits  Roll Eyes
https://bitcointalk.org/index.php?topic=5080005.msg48444142#msg48444142
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December 15, 2018, 12:14:22 AM
 #17

@Flagship11. That thread might also be a set up to make this thread. It is very easy to make a new account and accuse a gambling site of wrongdoing.

I reckon the moderators should regulate threads like these more strictly to discourage anyone from making false accusations.

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December 15, 2018, 02:33:27 AM
 #18

Sportsbet is a great sportsbook and doesnt just ban people for no reason.
It sounds like you attempted to cheat them ( a major no-no).
I mean, your very first post on this forum was asking about where you can double-spend, errr I mean, instant deposits  Roll Eyes
https://bitcointalk.org/index.php?topic=5080005.msg48444142#msg48444142

this makes more sense now , I forgot that this user was the one who is asking about casinos that credit deposits without confirmation
I see none of the familiar users here in bct complaining about sportsbet
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December 16, 2018, 01:50:57 PM
 #19

Sportsbet is a great sportsbook and doesnt just ban people for no reason.
It sounds like you attempted to cheat them ( a major no-no).
I mean, your very first post on this forum was asking about where you can double-spend, errr I mean, instant deposits  Roll Eyes
https://bitcointalk.org/index.php?topic=5080005.msg48444142#msg48444142
How did he attempt to cheat them?

He deposited played and won, how is this a cheat?

Is he accused of manipulating the gaming software?
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December 16, 2018, 01:57:52 PM
 #20

Sportsbet is a great sportsbook and doesnt just ban people for no reason.
It sounds like you attempted to cheat them ( a major no-no).
I mean, your very first post on this forum was asking about where you can double-spend, errr I mean, instant deposits  Roll Eyes
https://bitcointalk.org/index.php?topic=5080005.msg48444142#msg48444142
How did he attempt to cheat them?

He deposited played and won, how is this a cheat?

Is he accused of manipulating the gaming software?
I dont if the OP attempt to cheat on the sportsbetting site but one thing I'm sure of is that sport bet have some certain rules and regulation which their users ought to follow or else it will cause them their account. Besides, signing up or signing on 2 account with the same address or using of vpn and not follow the betting rules either.
OP, are you guilty of all this?

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Live Games

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Slots
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Blackjack
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Roulette
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Dice Duels
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