If they can't handle replying to emails immediately as they said then don't lock someones funds that he needs them in a specific time you know what ? they just don't care it's obvious
don't try to implent security features that are not working properly and are beyond your power to handle
show users a warning on the wallet so they know their wallet is disabled so they don't use it to receive a payment
and show them the reason
it seems like the wallet was disabled even before me receiving the payment
this is not paypal to protect my funds espicially if their algorithm is totally stupid and not stable and locks users without a notice there is a lot of people on fb complaining on this issue
That's exactly what I think as well.
It shouldn't take 2 days to resolve an issue with cosigning a payment. It should take less than 24h at the max, especially when amounts this high that are involved. Otherwise, I think that the 'benefits' (which I don't think aren't even benefits) of having a cosigner verify payments are just completely not worth it for the hassle, and the risk that you can't be verified as the rightful owner of the coins, in which case, btc.com can just not release the coins for however long they would like.
And that's why I don't personally use these services, because there could be a lot of hassle with restoring wallets, contacting support etc. when something like this does happen, even though theoretically they don't have access to your funds. It's much easier dealing with just a desktop wallet which you fully control, or even paper wallets, which in most cases both of these wallets will have sufficient security.
But you made the mistake of not keeping the recovery stuff saved, as well. Things could have turned out bad for you without you having access to the recovery docs.
That's Totally True The lost of the recovery file was my fault but btc.com can't handle such situations properly even tho i'm the real owner they will have a hard time figuring out
I think you made the right decision, when it comes to cryptocurrency every user should to behave as their own bank. Some amount of coins can always be on exchange, especially if you are a trader, it is a risk that always exists - but most of the funds shoud be in much safer places then online wallets.
Even though you switched to desktop wallet and now you have full control of your coins, it is important to pay attention to security of devices, and to download wallets only from legit sites. Fake wallet or some crypto malware can steal all you have in the blink of an eye.
Good luck&and stay safe.
Yes bro the risk is always there whatever you do
Thanks For the advices be safe too
