Warning. Be very careful with bitbay Exchange!!

[Tytanowy Janusz]

Hi.
I update you on the situation again.
Do you know what's new?. They replied by saying that they do not make me withdraw the funds because according to them the documents I sent them have been digitally modified. This is simply ridiculous.
If this is the seriousness that is to be expected from this exchange stay away! I never thought they could get that far.
Because of them I'm risking losing over 500 euros.
I am a worker and a small investor and I have no money to waste
I made a bank transfer to them and I sent them all the required documents and now what do they want?
This whole story is simply absurd.
I think that if the situation is not resolved I see myself forced to report them to the authorities for embezzlement.

Did they give you any further instructions how to get your funds back (you did not say anything about that)? They locked them and not going to send back never or they just want you to send ID again? When i was registrating on huobi i had to send photos dozen times because their software was saying that i modified them. After talking with support they advised me to take photo again without any filters on my phone. Again fail. I take photo with another phone also without any filters and finnaly it was accaptable. Its cummon. They are not scammers. Just send them ID again - different photo (i hope you didnt modified your id in paint and send to them because i dont know what could be their next move ).

[kidoseagle0312]

Hi
I would like to warn you about this exchange: bitbay.
After depositing my money on their trading platform, they froze my account for no reason, they asked me for a selfie with my ID that I promptly sent to them.
After a few days they do not answer anymore and they keep my money or bitcoin without reason.
be very careful if you want to use this exchange.
You risk losing money or bitcoins and nobody answers you!!

I've heard Bitbay exchange for a years almost, though I never use it before. But even is like that, in most of the exchange when you are sending any coins through deposit most mistakes were novice most often did or even an old one was that if they paste a wrong address, or if ever they froze your account, it could also that you may did a violation regarding to their rules, that's you must always double check your transaction whether you are in the process of deposit or withdrawal.

[milewilda]

Hi.
I update you on the situation again.
Do you know what's new?. They replied by saying that they do not make me withdraw the funds because according to them the documents I sent them have been digitally modified. This is simply ridiculous.
If this is the seriousness that is to be expected from this exchange stay away! I never thought they could get that far.
Because of them I'm risking losing over 500 euros.
I am a worker and a small investor and I have no money to waste
I made a bank transfer to them and I sent them all the required documents and now what do they want?
This whole story is simply absurd.
I think that if the situation is not resolved I see myself forced to report them to the authorities for embezzlement.

Sad to hear such update and its absurd that they do tell that thing about digitally modified.How about sending them a clear copy just to prove out? or any other documents you do have?
This is the thing i do really avoid when using up other exchange on the risk of facing problems and making alibis just to hold up your fund.

[untugede]

Hi
I would like to warn you about this exchange: bitbay.
After depositing my money on their trading platform, they froze my account for no reason, they asked me for a selfie with my ID that I promptly sent to them.
After a few days they do not answer anymore and they keep my money or bitcoin without reason.
be very careful if you want to use this exchange.
You risk losing money or bitcoins and nobody answers you!!

the more number of new exchanges that are currently made, and before we go in to exchange what we have to do is, we have to do research carefully, to be able to ensure that the exchange is truly safe or not for us to be able to use it, so for example we don't have the ability to ensure which exchanges have good security, we better use exchanges that are often used by many people to do their trade.

[Renaldi blackspadeteam]

I think the BitBay exchange is not a scam, maybe you deposit using fiat and buy bitcoin without KYC, so for the sake of great exchange security it will freeze your saldo, don't panic your money can be saved after doing KYC on the BitBay crypto market.

[karungbitcoin]

Is this new crypto exchange? I never heard about it. To protect our fund is better use exchange that has good reputation and easy to contact their customer support. I already since 2015 in crypto trading and i use many different exchange, my recommedation is Bittrex, Poloniex, HitBTC, Binance. Gate.io, Huobi.

[ethereumhunter]

I never heard about them, and I don't take too serious with the small exchange since I don't have too much balance in there. If that is the case, it's better you report them to the authorities for embezzlement so they can investigate your case. More than 500 euros is not small money, and I don't know why you were trying to trade or invest on that site, there are many exchanges which bigger than that site and you should choose one or two of them to invest. Next time, better you careful to choose any exchange site and if necessary, make your account verified so you won't have any trouble in the future. My recommendation exchange site still on poloniex, bittrex, binance, and fortunately, in binance, you don't have to send any document but it's limit you withdraw in daily, and I think it's enough for you.

[BitBay*]

Hi
I would like to warn you about this exchange: bitbay.
After depositing my money on their trading platform, they froze my account for no reason, they asked me for a selfie with my ID that I promptly sent to them.
After a few days they do not answer anymore and they keep my money or bitcoin without reason.
be very careful if you want to use this exchange.
You risk losing money or bitcoins and nobody answers you!!

In accordance with AML directive and currently law, we apply special financial security measures for our users. In this case user refused to submit to the extended verification despite accepted of the platform regulations. We consider this case to be not completed and we still waiting for verification user in order to solved this problem as soon as possible.

[apityeh71]

We have to know if not all exchange  provide unverified account,  and we should looking for first about it before send money in to that exchange.  Just like in top 10 exchange only some of them that provide unverified account with unlimited withdrawal,  like Binance,  Okex, HITBTC. and for others exchanges  like Huobi,  Gate.io we should be first verified the account before use it 

[Moiyah]

I bet bitbay exchange is one of those new exchanges who came out to the crypto industry. And glad I never deposited in such new exchanges without further DYOR. As you can see, there are so many bad reviews about this exchange and the sad part is that, there are still users who were scammed because they easily trusted the said exchange.
This is a lesson for everyone that never easily trust such exchange even if they are new or even an old one.

[guoyu78]

Bitbay? I have never heard of that exchange before. And I heard that Bittrex has been doing the same thing lately. Someone told me that they requested for his selfies and ID verification and he refused to send the selfie and they have blocked his account since then. So maybe this exchange is doing the same thing, though I'm still confused since you said you sent your ID and selfie and they still blocked you. So have you tried contacting their support as to know why they have frozen your account. Maybe there might be a reason, unless they are big time scammers.

[miropp]

Therefore, I am always wary of new and little-known exchanges. I prefer to trade on proven exchanges because it is safe. Thank you for the warning.

[Kelvinid]

Base on their trust, it really feels doubts to any crypto traders to put their money on them. They aren't resolved the issues and even answer queries, what would be the people will expecting to happen? It for sure nobody would give trust into them or they'll thinking for a scam exchange.

It is better to take the risk for old exchanges which already establish well in the market and being a reputable one. There we can assure that our funds will be safe and no worries for a scam exit. Only we need to visit the right address cause it might possible to fall into phishing sites.