I sent bchabc to btc

[mesutsan]

Please help binance from the stock market I've been sent to BTC while I've been sent to BTC koineks gave me a private key but I can help you have a knowledge of what I did not say so

[TryNinja]

Try rephrasing your sentence or taking easy with the Google Translator. I barely couldn't understand a single word of what you are trying to say.

What exactly did you do? My guess is that you sent BCHABC from Binance to a Bitcoin deposit address on an exchange called Koineks. Is that right?

[mesutsan]

Yes

[bones261]

You will have to contact the exchange, Koineks, and see if they are willing to import the private key(s) for BTC into their BCHABC wallet. Unfortunately, most exchanges are unwilling to do this.

[mesutsan]

binance stock market bchabc post did koineks stock btc address help

[bones261]

binance stock market bchabc post did koineks stock btc address help

     Since you sent it to Koinecks, Koinecks is the only one that has the private keys. There is nothing realistic that we can recommend that you do other than contacting Koinecks support.

[mesutsan]

they are not helping

[mesutsan]

btc deposit in my hand if you have private key address

[hubballi]

they are not helping

If they cannot help then i think no one other can help you out, as you have sent the coins to wrong address , so they are only authorised to use your wallet and transfer your coin to the real account.

[Pmalek]

Submit a new support ticket here > https://koinex.freshdesk.com/support/tickets/new
Since English isn't your 1st language I can help you out writing the message if you want, or ask for help in the thread and I am sure someone will give a hand.

This is some information I managed to pull from their FAQ section:

I have transferred BTC from my BTC wallet to my Koinex BCH wallet.

This is an invalid transaction.

There are clear instructions on the deposit page, that you must not transfer anything apart from BTC to a BCH wallet.

Please send the transaction hash and we may be able to retrieve it for you, however it will take 7 - 10 working days.

Their support will be able to help you but it takes time, it says 7-10 working days but who knows this can easily be 20 working days. Just be patient.
Send them the the transaction hash and explain the problem.

Edit: I just realised there is also an exchange called Koineks, Turkish one, probably that is the one you have problems with, sorry for the confusion.
Have you tried emailing them at destek@koineks.com ?
https://koineks.com/contact

[TryNinja]

they are not helping

Have you contacted them? They are literally the only one who can recover your coins. If they don't want to help you, then no one else can.

[BitHodler]

they are not helping

If they cannot help then i think no one other can help you out, as you have sent the coins to wrong address , so they are only authorised to use your wallet and transfer your coin to the real account.

Makes me wonder, does he assume that they don't want to help him: because they aren't responding (yet), or have their told him that there isn't much that they can do. Too bad there is a language barrier here, and a lack of input from OPs side.

If it concerns a genuine minded exchange they will do whatever they can to refund OPs coins. I'm however afraid that there is a possibility for them to ignore everything and just hope that OP gives up on his coins. Horrible situation it is to be in.

[Potato Chips]

Op seems to be having a hard time speaking in english, so why not ask the ppl from your local board, we have a turkish board here: Türkçe (Turkish).

Ppl can't really help you or at least give you ideas if they can barely understand you, and pretty sure you would be able to fully express your side there.

[bL4nkcode]

Op seems to be having a hard time speaking in english, so why not ask the ppl from your local board, we have a turkish board here: Türkçe (Turkish).

Ppl can't really help you or at least give you ideas if they can barely understand you, and pretty sure you would be able to fully express your side there.

OP please do.

Also, try to contact them via their social media accounts, I'm sure they will respond.

• https://www.facebook.com/koineks
• https://twitter.com/koineks
• https://www.instagram.com/koineksofficial/

[mesutsan]

koineks stock doesnt help 

[blockman]

koineks stock doesnt help 

Can you give the email you sent to their support? did you explained what happened to you? there were cases like this before but not with koineks and those exchanges involved helped the person who sent to the wrong address. Like they said, koineks is the only one that can help you to recover your coins.
If you don't mind, how much BCH you sent wrongly?

[mesutsan]

3 Bch

[mindrust]

If they are not helping then there is nothing you can do about it.

Also try to contact this user:

https://bitcointalk.org/index.php?action=profile;u=1177145

He created the koineks topic in this forum. He is probably the official representative of the company.

[bL4nkcode]

koineks stock doesnt help 

Please have more patient, try to convince them more and always update them once a day or a week? via their support because they are the only one who can help you out of this.

[blockman]

3 Bch

Seems good amount. Contact them in all mediums that you can message them. Did you contacted them and called through phone?

https://koineks.com/contact