Problem with titan one coin redemption

[wheelz1200]

You flew internationally to another continent with cash in hand.  Gave thousands of dollars to a stranger in cash and left without the coin.....that's the story?  And did you know there was 2btc on the coin when you bought it?

[henkcryptotank]

This is getting cringy 

Greets Hank

[anonymousminer]

A whole lot of finger pointing.... USE ESCROW and this wouldn’t even be an issue.  

.....and you handed someone cash with only promises.  You almost deserve it, if that’s the case.

p.s.  I have a bridge for sale.... only 5BTC and it can be yours.  Please pay first to an address I PM you and I promise the bridge will be yours.  

[teeGUMES]

You flew internationally to another continent with cash in hand.  Gave thousands of dollars to a stranger in cash and left without the coin.....that's the story?  And did you know there was 2btc on the coin when you bought it?

Well didn't know people should visit other country with empty pockets. In fact I had much more than the coin value, actually x3 or x4 of the value for different things. I mean, that's not millions, im not sure how you are surprised people visit other country with some money with them just in case or for some gifts or anything. And we all are strangers when we meet new person to deal with... The claim itself is an answer. I left with the valuable part of the coin and not the metal one with promises I will have also the "precious" metal coming with the valuable part. And no, I didn't know there was 2btc on the coin. If I know that I would want to sweep the coin right after I got the infos for it.
That would be a free 1btc for me if I know it. And I don't want 2 bitcoins, all I want is what I bought. A bitcoin.
How can failure of TitanBTC security can be my problem ?
Because based on the situation that's what we all see (correct me if I am wrong).
The previous original owner of the coin were able to sweep the coin using old dated infos.
The previous original owner cannot redeem the code by the requested secured and requested way from TitanBTC which is to provide up to date valid proof of ownership because the previous owner don't have the coin password and email.
I don't want anything else than what's mine.
Nothing more nothing less.
If they have security problems or someone bypass their security somehow, they should double think how they store the funds and how they serve their customers. And not in last place to follow their own security ways to redeem their own coins.
By providing all  valid UP-TO-DATE information including coin email and coin password.

In a person to person trade you do not hand over cash and walk away without first moving the bitcoin to an address that you yourself control the private key for. I am very sorry if you are indeed sincere here but you did this to yourself. Consider using a bitcoin exchange or localbitcoins if you want to buy bitcoin with cash.
Judging by TitanBTC's response I don't think we are getting the full story. You didn't even check the public address to see if the coin was funded(and in this case overfunded)
It appears there is a "Verify Value" and code on the hologram of TitanBTC coins that you didn't take the time to load up the website and use.

[anonymousminer]

I still haven’t seen the coin.....

[Anduck]

Also the coin still appear as fully funded -> http://prntscr.com/m3v9bl

Ultimately I was able to communicate with the actual owner and verify both their identity and that they currently owned the coin in question, and the value was redeemed as intended.

This doesn't add up.

1) There was no physical coin transferred to you, right?
2) How was the coin ownership transferred to you?

[Anduck]

1) There is no physical coin transferred to me OBVIOUSLY after saying this for 5th time.
2) This coin ownership is transferred by only one possible way and no other ways.
Giving me the coin ID, giving me the coin 2FA, changing the COIN EMAIL to mine, Changing the coin password to MINE.
After ME having everything secured ( most important my coin password and my coin email) the previous owner is no longer owner of it because he cannot provide up to date coin email or coin password.
So obviously the person who cannot provide coin email and coin password is not the up to date owner.
And the one who have the full coin infos including coin email and coin password is the current up to date owner.

Did you have TitanBTC confirm to you that the transfer is complete?

[owlcatz]

1) There is no physical coin transferred to me OBVIOUSLY after saying this for 5th time.
2) This coin ownership is transferred by only one possible way and no other ways.
Giving me the coin ID, giving me the coin 2FA, changing the COIN EMAIL to mine, Changing the coin password to MINE.
After ME having everything secured ( most important my coin password and my coin email) the previous owner is no longer owner of it because he cannot provide up to date coin email or coin password.
So obviously the person who cannot provide coin email and coin password is not the up to date owner.
And the one who have the full coin infos including coin email and coin password is the current up to date owner.

Did you have TitanBTC confirm to you that the transfer is complete?

Ofc I have the confirmation email. What is that question. Will I claim that the coin email and password were transferred to me without having email as confirmation for that?

Sounds like you learned a lesson - don't buy 2fa coins from others. Regardless if you got scammed or the scammer. Just deal with the loss and move on.

[Anduck]

1) There is no physical coin transferred to me OBVIOUSLY after saying this for 5th time.
2) This coin ownership is transferred by only one possible way and no other ways.
Giving me the coin ID, giving me the coin 2FA, changing the COIN EMAIL to mine, Changing the coin password to MINE.
After ME having everything secured ( most important my coin password and my coin email) the previous owner is no longer owner of it because he cannot provide up to date coin email or coin password.
So obviously the person who cannot provide coin email and coin password is not the up to date owner.
And the one who have the full coin infos including coin email and coin password is the current up to date owner.

Did you have TitanBTC confirm to you that the transfer is complete?

Ofc I have the confirmation email. What is that question. Will I claim that the coin email and password were transferred to me without having email as confirmation for that?

Can you post a screenshot of that confirmation email? Blank all the private info. Also check extremely well the sender address of that email. Preferably show us the actual e-mail source (with blanked private info).

This would help you, because right now there's no evidence. TitanBTC claims that they did not transfer the coin to you. Prove us that they did..?

[anonymousminer]

Sent to mod, this should not be taking up space in collectibles.  This belongs in scam accusations.  Please move, thank you.

[Anduck]

Andrus who the fuck are you and why the fuck you requesting information from  me ? Are you from TitanBTC ?
No I will not give you any screenshot obviously.
If TitanBTC request anything from me, it will be gladly instantly provided.

When you make a scam accusation, you should be able to show some evidence... You're claiming that TitanBTC scammed you and now you can't even prove that the coin 2FA ownership was transferred to you? If I were you, I wouldn't hesitate showing up some evidence to back my claims!

[buckrogers]

The coin infos needed for it to be unloaded is mine.

Can you please post what those “infos” are specifically?

I don’t care about the actual (private) information - I am curious on what type of data you’re referring to specifically.

Did you receive anything from the actual coin during your in person transaction ?

Thanks!

[suchmoon]

1) There is no physical coin transferred to me OBVIOUSLY after saying this for 5th time.
2) This coin ownership is transferred by only one possible way and no other ways.
Giving me the coin ID, giving me the coin 2FA, changing the COIN EMAIL to mine, Changing the coin password to MINE.
After ME having everything secured ( most important my coin password and my coin email) the previous owner is no longer owner of it because he cannot provide up to date coin email or coin password.
So obviously the person who cannot provide coin email and coin password is not the up to date owner.
And the one who have the full coin infos including coin email and coin password is the current up to date owner.

When did that transfer occur? (date)

[TitanBTC]

@Pichotklasa, If you've truly been wronged and we have somehow made a mistake, please file a report with your local police department including all evidence of your purchase and your travel to and from Peru, as well as any communication you had with the seller prior to and after making the purchase. 

I have multiple employees in Russia, and one in Ukraine, and I will have them communicate with your local authorities to verify the police report is complete and the evidence that was provided is authenticated.

Once that police report is verified, we will consider the option that we redeemed the coin's value to the wrong party and transfer the BTC value of that coin to you once we've determined that we made an error.

If you're in agreement with this process, then please confirm here that you will be working with us (Titan Mint) directly to resolve this issue.  No further discussion will be entertained with you in this forum until you've agreed to involve law enforcement.  If you've honestly been defrauded, then reporting that theft to the police.  Putting them in touch with us is the next step.

[TitanBTC]

@everyone else...

We're not infallible, but the evidence in this instance points pretty overwhelmingly to the rightful owner of the coin.  Much of this evidence involves sensitive info which I am not authorized to share here, but they include verifiable transcripts and un-modified screenshots of the Social engineering activity as well as photos and videos of the coin, hologram, and redemption code. 

That evidence, combined with the timing of the communications and our IP logs indicate that Pichotklasa
1. Saw the coin owner's post here in the forum
2. Obtained the coin owner's personal info
3. Impersonated Titan employees to gain the coin owner's trust
4. Used that trust to obtain the coin's redemption info
5. Changed the coin's registration email using that information
6. Posted this thread Claiming to be the rightful owner

Ultimately, with these particular coins, Titan Mint is the arbiter of ownership.  Our system and the 2FA product itself was designed to automate that arbitration as much as possible.  It's an expensive burden but one we take very seriously. 

If anyone has issues with our determination of ownership, they are welcome to contact us at guardians@titanbtc.com and we will respond as soon as possible.  We'll work with all parties involved to find the best solution.

[drbitcoinve]

I want to thank Tim Fillmore for being so helpful in the solution of this issue.

The member Pichotklasa is a fraudster. He contacted me through telegram by impersonating Titan BTC Security Staff. He then manipulated the headers of the Security Team email and sent several emails to my personal address to try to impersonate the Security Staff. At first, I agreed to follow his instructions but there were several things that seemed weird to me, like contact through Telegram a few minutes after my post here, and diferent headers in the emails I received from him and from Titan Bitcoin. After I provided him with some vital information about the coin, I received a couple of emails from Guardians@titanbtc.com and directly from Tim Fillmore, warning me that there was no one from TITAN contacting me through Telegram.

This member, Pichotklasa, is an impostor. He is now claiming that I sold the coin to him which is completely false. He does not have any proof of such a transaction. I have never sold any of my coins to anybody. His only proof is that he made me change the email and password of my coin in the TitanBTC site. That is all. I repeat I HAVE NEVER SOLD a coin to him.

Since TitanBTC has dealt with these kind of treats in the past, Mr. Fillmore explained that this person was trying to scam me and then, he asked me to proof that I was the REAL OWNER of the coin. I provided proof of purchase from dec 2015 and provided two videos that the impostor asked me to proceed with the coin redemption I was asking for. In those videos, the impostor asked me to delete all the emails I received from Titan and he also asked me to destroy the security hologram of the coin. I have those videos and have given them to Titan Security Staff.

With this post, I want to let it very clear that:

1. I did not sell the coin in question. I have been the Owner since the date of purchase and I have the coin physically here with me.
2. This member, Pichotklasa, attempted to steal the coin's value by impersonating Titan and now he could be trying to redeem the coin with this scam story of the sold coin, which is completely false.
3. We both, TitanBTC and myself resolved the issue to my complete satisfaction, once I provided proof of ownership, proof of purchase and proof of identity.

DrBitcoinVE

[suchmoon]

~

FWIW this makes far more sense than Pichotklasa's story of his trip from Ukraine to Peru with bags of cash and his refusal to provide trade-related e-mails or even to tell us the date of the trade.

[buckrogers]

~

FWIW this makes far more sense than Pichotklasa's story of his trip from Ukraine to Peru with bags of cash and his refusal to provide trade-related e-mails or even to tell us the date of the trade.

I have to agree with suchmoon on this one 😎

Thanks!

[suchmoon]

Since when 4000-6000$ is bags of cash and since when I should provide anyone here especially people who can't bring any help sensitive information where I travel with which company which will be seen on the ticket and when did I bought the coin.

Pardon my hyperbole. Still, it's not a huge task to provide the date of the trade and messages that initiated the trade. It's pretty much a standard procedure for reporting a scam. I don't particularly care about your sensitive information - you can blank that out in any supporting proof you post here. Your continuing refusal to answer these and other very basic questions paints you as scammer.

[drbitcoinve]

I think it is obvious that this impostor cant provide proof of ownership nor proof of purchase because there was never a sell transaction involved.

I think it is stupid to claim that anyone bought a physical Bitcoin without having the coin physically with him. That is an obvious fact that shows the fraudster invented all this story. It would be very interesting if the impostor can provide:

1. Proof of communications with myself about his intention to buy the coin
2. Proof of payment
3. Stamps in his passport to proof he traveled as he says.

He cant provide anything because that story is totally FALSE. The only scammer here is Pichotklasa. I have proof of everything I posted. I have the emails received yesterday from him and from TITANBTC, I have videos in which he asked me to delete all the emails received from Titan BTC with the proper proof of purchase directly from the Titan Website, back in 2015. I also have a video in which he instructed me to destroy the hologram of the coin. Even more important, I have the coin with me, I think this is his weakest point... how can he justifies that he bought a physical bitcoin but he has not the coin with him... it sounds simply stupid.

The world is full of oportunistic people trying to scam honest people. Thanks God common sense and truth always win.

I hope this is enough to clarify any misunderstanding to the rest of the honest members of this forum.

DrBitcoinVE