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Question: After login to my Neteller account I got message, "" unable to deposit and withdraw from neteller, plz contact support"". I email them 5 times but didnt get reply. Its more than a week. What should I do now?
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Amit074321 (OP)
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January 20, 2019, 12:20:26 AM
 #1

After login to my Neteller account I got message, "" You are unable to deposit and withdraw from your Neteller account, plz contact support"". Then I email them 5 times but didnt get reply. Its more than a week. What should I do now?
cissrawk
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January 20, 2019, 06:37:23 AM
 #2

Wait them reply or send them messages again. But thats weird, i contact neteller support and got an answer about some hours. You should wait since its weekend, or just call their support number.

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January 20, 2019, 07:03:50 AM
 #3

Are you sure it is  from Neteller
Maybe from some hackers who want to get your login details
Did you login to your Neteller
did you try to withdrawn some funds

 
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Raja_MBZ
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January 20, 2019, 09:24:24 PM
 #4

After login to my Neteller account I got message, "" You are unable to deposit and withdraw from your Neteller account, plz contact support"". Then I email them 5 times but didnt get reply. Its more than a week. What should I do now?

Sometimes it takes about a month for Neteller & Skrill (both) to reply to verification-related queries if you're e-mailing them or contacting them through their integrated Support Ticket system. If you want to speed things up, give them a call. Your issue will probably get fixed within a day if you contact them through their Phone Call support. I did the same thing (used Neteller's Call support for a verification-related issue) a few weeks back, and got my 20-days-old issue fixed within a day.

Neteller's (support team) phone numbers are provided here: https://support.neteller.com/Contact-us-Detailed/1048447212/Detailed-contact-information.htm
FleurTunisienne
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January 20, 2019, 09:58:37 PM
 #5

I use Neteller since 2014 or earlier, as many of people i know using it in gambling platforms. They have a good support and i didn't hear about any complaints against it. Issues related to identification and verification always take too much time than expected but not than 2 to 3 days in weekends.
Lets see what will happen by tomorrow.

Call me "SAW"
BookeyBitMan
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January 25, 2019, 01:07:17 AM
 #6

After login to my Neteller account I got message, "" You are unable to deposit and withdraw from your Neteller account, plz contact support"". Then I email them 5 times but didnt get reply. Its more than a week. What should I do now?

You can try (I think it's faster than email) to contact them on Facebook.
Neteller page: https://www.facebook.com/NETELLER/

P.S. exists one more page Neteller Support (https://www.facebook.com/Neteller123/) but be sure It's not a scam becouse page have only 671 likes.
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