Sent btc to bitcoin.com mobile wallet, conf on blockchain, i dont see funds

[btcguy916]

I copied the address from my bitcoin.com mobile wallet, put that into electrum, sent the funds, confirmation on blockchain, now when i check my bitcoin.com mobile wallet I dont see the translation or receiving wallet address? I think it was sent to a old wallet address I had on my bitcoin.com mobile wallet, but i dont see it anymore, anyway to recover my btc?

[1714883605]

1714883605

[1714883605]

1714883605

[achow101]

Are you sure that you haven't sent Bitcoin to a Bitcoin Cash address or Bitcoin Cash to a Bitcoin address? The bitcoin.com wallet is known to falsely advertise Bitcoin Cash as Bitcoin which leads to users being confused and sending the wrong currency to the wrong address type.

[Pmalek]

achow101 is right. The Bitcoin.com wallet supports both Bitcoin and Bitcoin Cash. The Bitcoin Cash wallet is in green and appears on the top in the interface. Below it is the Bitcoin wallet in yellow.



The Bitcoin.com wallet has an active customer support and you can email them at wallet@bitcoin.com.

[JusticeForYou]

You should probably check your BTC wallet settings > More Option > Wallet address

Where you could see your previous address used.

[Thirdspace]

I copied the address from my bitcoin.com mobile wallet, put that into electrum, sent the funds, confirmation on blockchain, now when i check my bitcoin.com mobile wallet I dont see the translation or receiving wallet address?

which explorer did you use? if it is confirmed on bitcoin network,
then most likely you've sent to bitcoin cash address that was provided by bitcoin.com wallet
can you double check the address on your mobile wallet?

[bitmover]

If you sent Bitcoin  to a Bitcoin cash address there is problem. Relax.

You can just search for its private in the bitcoin.com wallet and import that private key into Electrum again. You will recover your funds. Then you can safety sent it to the correct BTC address