Hi LFC. Has the service provider heard your complaints yet?
It doesn't matter what issues/bugs people report to blockchain.com, they haven't done anything but ignore their users in the last couple of years.
If you've been here for a couple of years, and used their service, you'll know that the same bugs people kept complaining about are still present, which is quite a sign of incompetence and the fact that they don't care. Every reputable service fixes its bugs, but not blockchain.com unless it's an urgent one. Steer clear of this site.