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[Pmalek]

What you can do right now is to keep abreast with their telegram or discord social accounts for updates, use small test deposits and use alternative currencies like BTC or Eth to see is the problem persist or it's just isolated only to the ERC-20/stablecoin contract layer.

I wouldn't recommend that he try to deposit when there is a clear server issue displayed on screen. I tried it with my account and I see the same problem with all three stablecoins. We don't know why it's happening, and stablecoins sent to those addresses could end up being lost. Maybe Earnbet will need to change the deposit addresses for stablecoins for their users. It is better to wait until the problem is fixed and play with different assets in the meantime. Leave the stablecoins alone for now.

[mitchr4]

What you can do right now is to keep abreast with their telegram or discord social accounts for updates, use small test deposits and use alternative currencies like BTC or Eth to see is the problem persist or it's just isolated only to the ERC-20/stablecoin contract layer.

I wouldn't recommend that he try to deposit when there is a clear server issue displayed on screen. I tried it with my account and I see the same problem with all three stablecoins. We don't know why it's happening, and stablecoins sent to those addresses could end up being lost. Maybe Earnbet will need to change the deposit addresses for stablecoins for their users. It is better to wait until the problem is fixed and play with different assets in the meantime. Leave the stablecoins alone for now.

Days have passed and EarnBet still hasn't fixed this, which is honestly bad for their own casino. Trying to deposit right now is risky, funds can leave the wallet without ever being credited. The error only happens with stablecoins and the deposit address stays the same no matter which stablecoin is selected. Switch to BTC or ETH and the address changes immediately. Whether that's the reason behind the bug, I honestly can't say. Hoping EarnBet can get this resolved soon. Stablecoin users have been waiting long enough.

[Pmalek]

Trying to deposit right now is risky, funds can leave the wallet without ever being credited. The error only happens with stablecoins and the deposit address stays the same no matter which stablecoin is selected. Switch to BTC or ETH and the address changes immediately. Whether that's the reason behind the bug, I honestly can't say. Hoping EarnBet can get this resolved soon. Stablecoin users have been waiting long enough.

What does the live chat support agents say when people ask them about this? @Mahdirakib you said you spoke with them twice over the chat. Did you ask them if it's safe to deposit stablecoins right now while the error message is visible or if their advice is to wait until whatever is wrong gets fixed? Do they have any suggestions?

[Mahdirakib]

~snip~

I don't know whether it will be a wise move or stupidity to make deposits of those cryptos which are showing error messages like that. Because the deposit addresses aren't even showing for those cryptos. But the deposit address for USDT, USDC, DAI and LINK on the ERC20 network is same as the Ethereum deposit address. You may make a deposit of those cryptos by using the ETH deposit address of your account. I can see that a participant of Earnbet poker tournament has made a USDT deposit on 14th May.

BTW, there are no outgoing transactions from Earnbet hot wallet address since the last 41 hours. I don't see any bets with those cryptos in the 'all bets' tab. So, it will be better to avoid making deposits by using those crypto until they fix the issue.

[memehunter]

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[Fortify]

What you can do right now is to keep abreast with their telegram or discord social accounts for updates, use small test deposits and use alternative currencies like BTC or Eth to see is the problem persist or it's just isolated only to the ERC-20/stablecoin contract layer.

I wouldn't recommend that he try to deposit when there is a clear server issue displayed on screen. I tried it with my account and I see the same problem with all three stablecoins. We don't know why it's happening, and stablecoins sent to those addresses could end up being lost. Maybe Earnbet will need to change the deposit addresses for stablecoins for their users. It is better to wait until the problem is fixed and play with different assets in the meantime. Leave the stablecoins alone for now.

Days have passed and EarnBet still hasn't fixed this, which is honestly bad for their own casino. Trying to deposit right now is risky, funds can leave the wallet without ever being credited. The error only happens with stablecoins and the deposit address stays the same no matter which stablecoin is selected. Switch to BTC or ETH and the address changes immediately. Whether that's the reason behind the bug, I honestly can't say. Hoping EarnBet can get this resolved soon. Stablecoin users have been waiting long enough.

It should be fixed absolutely, but there are so many ways out there to instantly convert stable coins into crypto before sending it into earnest - that's what most people will likely be doing to get around this problem. It must be costing earnbet money though, while all this is unavailable and they probably want to make sure that it's been probably fixed with in-depth security checks. Maybe they are preparing to launch new deposit currencies. Anyway I'm sure they're working as fast as possible on a solution, hopefully they pass out some new updates soon, because they won't want it unavailable for a minute longer than it has to be

[mitchr4]

...

It should be fixed absolutely, but there are so many ways out there to instantly convert stable coins into crypto before sending it into earnest - that's what most people will likely be doing to get around this problem. It must be costing earnbet money though, while all this is unavailable and they probably want to make sure that it's been probably fixed with in-depth security checks. Maybe they are preparing to launch new deposit currencies. Anyway I'm sure they're working as fast as possible on a solution, hopefully they pass out some new updates soon, because they won't want it unavailable for a minute longer than it has to be

Going with other crypto until this gets fixed is fair enough. But that doesn't actually solve anything. Most players just want to deposit and play, not deal with swapping coins and paying more fees than they should. Personally, this issue has been holding me back from depositing too. The swap process takes extra time and costs more than it should. At some point EarnBet needs to say something official about what's actually going on, because right now everyone's just guessing.

[Kelvinid]

...

It should be fixed absolutely, but there are so many ways out there to instantly convert stable coins into crypto before sending it into earnest - that's what most people will likely be doing to get around this problem. It must be costing earnbet money though, while all this is unavailable and they probably want to make sure that it's been probably fixed with in-depth security checks. Maybe they are preparing to launch new deposit currencies. Anyway I'm sure they're working as fast as possible on a solution, hopefully they pass out some new updates soon, because they won't want it unavailable for a minute longer than it has to be

Going with other crypto until this gets fixed is fair enough. But that doesn't actually solve anything. Most players just want to deposit and play, not deal with swapping coins and paying more fees than they should. Personally, this issue has been holding me back from depositing too. The swap process takes extra time and costs more than it should. At some point EarnBet needs to say something official about what's actually going on, because right now everyone's just guessing.

And I believe guessing should be stopped now to avoid escalating the issue and even worrying the others, especially for the newcomers.

Yeah, converting coins isn't a great option because the EarnBet.io site isn't designed for that.

Anyway, I hope the team will work on that, and I believe so. And I don't think EarnBet.io will let this issue stay long. Their silence makes me assume that they are addressing the issue already.

[Razmirraz]

Snip.

I wouldn't recommend that he try to deposit when there is a clear server issue displayed on screen. I tried it with my account and I see the same problem with all three stablecoins. We don't know why it's happening, and stablecoins sent to those addresses could end up being lost. Maybe Earnbet will need to change the deposit addresses for stablecoins for their users. It is better to wait until the problem is fixed and play with different assets in the meantime. Leave the stablecoins alone for now.

Days have passed and EarnBet still hasn't fixed this, which is honestly bad for their own casino. Trying to deposit right now is risky, funds can leave the wallet without ever being credited. The error only happens with stablecoins and the deposit address stays the same no matter which stablecoin is selected. Switch to BTC or ETH and the address changes immediately. Whether that's the reason behind the bug, I honestly can't say. Hoping EarnBet can get this resolved soon. Stablecoin users have been waiting long enough.

While I don't know exactly what happened, I'm sure EarnBet is actively monitoring and verifying the stability of their system to ensure smooth transactions, especially with the current issues. Whether it's due to a bug or a migration to a new chain, as long as the issue remains unsolved, users should refrain from making deposits using that address to prevent anything bad from happening, such as losing a significant amount of stablecoins.
Before there is an official update on Telegram, Discord or their official website, users can choose other available options for deposit. Hopefully they can resolve this issue as soon as possible because user convenience is more important than anything.

[Mahdirakib]

I have received a response from the Earnbet support team yesterday regarding the error message. They said that some users are making deposits successfully, which is true. And they addressed it as a possible visual error, which isn't true. Because all users are getting the same error message. I replied to their email, and they said they would look into it.



I can see that there are 4 outgoing transactions from Earnbet hot wallet address within the last 24 hours, all of them were sent to the same address. Hopefully, they will resolve the issue soon.

[Pmalek]

Earnbet Casino has posted about another big win on Sugar Rush 1000 from this weekend. A player bought Super Free Spins at a $5 base bet size. Their win was $39,766,50. Earnbet presents it as a multiplier of 7953.3x, but that's if you only consider the base bet. Super Free Spins with that bet size cost $2,500 if I am not wrong. So, the multiplier is lower than that, but it's still a great win.


https://x.com/EarnBetCasino/status/2055987098243547272

[memehunter]

Earnbet presents it as a multiplier of 7953.3x, but that's if you only consider the base bet. Super Free Spins with that bet size cost $2,500 if I am not wrong. So, the multiplier is lower than that

Yeah, it is a 16x win in reality, which is very common IMO. If I am not wrong, you cannot get a super bonus in Sugar rush with normal spins, you have to buy it through bonus buy section. I am not a fan of super bonuses really because they cost just too much and you need a massive win to cover that, despite the potential.
Normal 100x bonuses also pay huge in sugar rush especially if you manage to get retriggers.

it's still a great win.

ummm, for someone who is spending a $2500 on a single bonus buy, I doubt it will matter much, IMO, going right back to casino   

[julerz12]

I can see that there are 4 outgoing transactions from Earnbet hot wallet address within the last 24 hours, all of them were sent to the same address. Hopefully, they will resolve the issue soon.

Looks like what their live support says is true, the deposits and withdrawals are working, but the UI is showing some errors. No deposit address is showing up when choosing USDT as the currency.
Today I checked it again, and it's still the same. I hope this gets fixed ASAP, 'cause if a new user visits the platform wanting to make a deposit, they might get discouraged from making any transaction after seeing that error.

[Pmalek]

If I am not wrong, you cannot get a super bonus in Sugar rush with normal spins, you have to buy it through bonus buy section.

I don't think you are wrong. The scatters trigger regular free spins. Buying the Super Free Spins bonus fills the playing grid with x2 multipliers from the beginning. You don't get those multipliers when the basic free spins bonus games start.

I am not a fan of super bonuses really because they cost just too much and you need a massive win to cover that, despite the potential.

I have fmxed feelings about them. On one hand, they are costly. But on the other, they get you straight into the action and you get to play the bonus games that everyone is searching for anyway. The real magic is in the free spins retriggers as you mentioned. You want to get those to take maximum advantage of the big multipliers that appear on the screen at later stages.

[Mahdirakib]

~ Looks like what their live support says is true, the deposits and withdrawals are working, but the UI is showing some errors. No deposit address is showing up when choosing USDT as the currency.
Today I checked it again, and it's still the same. I hope this gets fixed ASAP, 'cause if a new user visits the platform wanting to make a deposit, they might get discouraged from making any transaction after seeing that error.

Yeah, the deposits and withdrawals are indeed working normally. I was afraid of making a deposit by using USDT for the error message. The withdrawal fees aren't showing for those crypto which are showing error message in deposit page, which is a bit concerning. I have made a deposit and withdrawal by using USDT today, both of them were processed without any issues.



I made a withdrawal with a profit of $5 only as I wanted to test whether the withdrawal is working normally or not. Anyway, they should fix the reason behind this error message.