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Author Topic: CloudBet allegedly defrauding customer for 330.58 Bitcoins?  (Read 629 times)
squatz1 (OP)
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February 08, 2019, 05:26:40 AM
 #1

None of the statements below are mine, nor have I verified the accuracy of the statements. I thought that everyone in the gambling community would to know about this and for this to have its own thread so if there is legitimacy people do know to stay away!
The player deposited made several deposits that amounted to 150 BTC, and then gained a net profit of 180.58 BTC after making a few bets on different sports markets. Cloudbet.com had no problem taking his deposits, but they are now refusing to pay the player citing account ownership irregularities

Their claims are false because the player in question has provided them with every piece of document they have requested so far. Their latest excuse is that imposters are trying to steal the funds. However, the player has 2FA enabled, and all withdrawals on cloudbet require email verification.

Who are they lying? Folks, save your selves the grief, this book, cloudbet.com, don’t want winners and are making different excuses to deny big winnings. Be careful using them, they might screw you with KYC and blab about betting from banned territories, not that the player in question has those issues.

This case has been ongoing for 36 days now. And the player is very stressed out. Cloudbet do the right if you’re a honest book and pay him.

Relevant links: https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

https://bitcointalk.org/index.php?topic=5106313.0

https://bitcointalk.org/index.php?topic=333552.5660

Update: They also cancelled a winning bet on the superbowl. The player won another 20btc, and without any explanations they cancelled the win and closed his account.

Be careful, there are currently several accusations about scamming users against cloudbet.com: https://steemit.com/cloudbet/@johnycomelately/cloudbet-com-anonymous-cryptocurrency-sportsbook-and-amp-casino-accused-of-free-rolling-players

more accusations against cloudbet from other users: https://bitcointalk.org/index.php?topic=5106313.msg49600118#msg49600118




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February 08, 2019, 06:01:24 AM
 #2

There is already a scam accusations for the same case in the forum. You may need to check the scam accusation board for that. Personally I would not trust cloudbet. There are several accusations against them. It just does not look good.

Thanks for bringing it here.

Cheers :-)

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February 08, 2019, 06:52:49 AM
Last edit: February 08, 2019, 07:38:57 AM by ralle14
 #3

There is already a scam accusations for the same case in the forum. You may need to check the scam accusation board for that. Personally I would not trust cloudbet. There are several accusations against them. It just does not look good.
The accusation thread is already mentioned on the quoted post and I think his case is the reason why they still have a negative feedback even though the 38 BTC case was resolved.

From observation, cloudbet might take more time to resolve his case because it's very different than ginalli's. More than one person has access to the account and it's difficult to quickly believe an accusation when there's no proof posted. The use of a vpn could also be the reason why his account got blocked or maybe there's more to it that we don't know. Curious what would be the update on his case.

Edit : typo

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February 08, 2019, 10:05:52 AM
 #4

I’ve just removed Cloudbet from my personal Trust List. I was unaware of this but this is sad if the accusations are true. I always saw Cloudbet as a legitimate, trustworthy operation.

I’m just going to go over & read the scam accusation thread now.

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February 08, 2019, 10:13:33 AM
 #5

I’ve just removed Cloudbet from my personal Trust List. I was unaware of this but this is sad if the accusations are true. I always saw Cloudbet as a legitimate, trustworthy operation.

I’m just going to go over & read the scam accusation thread now.

They have always seemed a bit fishy to me but by checking the gambling discussion board regularly I have noticed that they are sponsoring a pool, 500 dollars I understand that is only pennies to them but thought maybe they wanted  to change by making their image look better.

I agree with you, by checking the scam accusation board I have also put them in a blacklist of casinos not to play there.

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February 08, 2019, 02:31:59 PM
 #6

Even the most reputed sites getting shady if the withdrawal amount is huge,they had this behaviour earlier as well so this means they are going out of bankroll?

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February 08, 2019, 02:49:29 PM
 #7

Even the most reputed sites getting shady if the withdrawal amount is huge,they had this behaviour earlier as well so this means they are going out of bankroll?
I guess probably that's the case. With Bitcoin price not doing great (compared to a year ago). Their vaults must have taken a hit and are cautiously playing it for now. I recently read about an exchange which pretty much ran out of funds too. It was waiting for other customers to deposit so that they could process the withdrawal requests. Hope they sort their shit together. Although there were a few issues beforehand(regarding Bonuses), Cloudbet was one of the early, trustworthy sites. which I used to gamble on. That's probably never gonna happen again though.

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February 08, 2019, 05:02:40 PM
 #8

Even the most reputed sites getting shady if the withdrawal amount is huge,they had this behaviour earlier as well so this means they are going out of bankroll?
I guess probably that's the case. With Bitcoin price not doing great (compared to a year ago). Their vaults must have taken a hit and are cautiously playing it for now. I recently read about an exchange which pretty much ran out of funds too. It was waiting for other customers to deposit so that they could process the withdrawal requests. Hope they sort their shit together. Although there were a few issues beforehand(regarding Bonuses), Cloudbet was one of the early, trustworthy sites. which I used to gamble on. That's probably never gonna happen again though.
If price changes is the reason then how it is possible? Because they have the same bitcoin in 2017 and 2018 even now the bitcoin amount is same they no need to worry about the prices unless if they taken out their bitcoin while the prices are high.

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February 08, 2019, 07:50:54 PM
 #9

Even the most reputed sites getting shady if the withdrawal amount is huge,they had this behaviour earlier as well so this means they are going out of bankroll?
A possible thing that this one might be the reason why any sites would really give out some issues on processing withdrawals specially with higher amounts not only on gambling
industry but also on other services as well but I'm not talking for this on generally since we have seen there are still some reputable sites which do remain unstained when it comes
to these kind of issues.

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February 08, 2019, 09:16:15 PM
 #10

~snip~
From observation, cloudbet might take more time to resolve his case because it's very different than ginalli's. More than one person has access to the account and it's difficult to quickly believe an accusation when there's no proof posted. The use of a vpn could also be the reason why his account got blocked or maybe there's more to it that we don't know. Curious what would be the update on his case.

Edit : typo
I gone through the scam accusations topic and I found still the case has not resolved. The excuses couldbet is making are not making sense. The guy withdraw money before, he provided his KYC, his 2fa is active then there are no point to suspect his account. However if still they have doubt then they can simply send the withdrawal to an address which they did before. Resolving this issue should not take over a month.

People are saying that cloudbet is buying time by giving excuse of investigation.

I’ve just removed Cloudbet from my personal Trust List. I was unaware of this but this is sad if the accusations are true. I always saw Cloudbet as a legitimate, trustworthy operation.

I’m just going to go over & read the scam accusation thread now.
There are several scam accusations against them which is a red flag. Advertising/trusting them should not be encouraged. Your advertisement/trust can be the reason for next victim of cloudbet.

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February 08, 2019, 10:38:09 PM
 #11

i thought Cloudbet is really legit knowing it existed for a long time now and they are also active on making contests (which i have joined both logo and resolution contest and not won because of allegedly inside job for the first prices) and they are really paying the winners. Their prices are really high so thats why. This is just a proof that even strong and trusted sites can be a fraud after a long time. Be careful people.

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February 08, 2019, 10:44:18 PM
 #12

There is already a scam accusations for the same case in the forum. You may need to check the scam accusation board for that. Personally I would not trust cloudbet. There are several accusations against them. It just does not look good.

Thanks for bringing it here.

Cheers :-)

Yeah, I had seen that on this post itself. Though I felt like this would reach a wider audience as people in this section may not be active enough on the forum to check other sections.

i thought Cloudbet is really legit knowing it existed for a long time now and they are also active on making contests (which i have joined both logo and resolution contest and not won because of allegedly inside job for the first prices) and they are really paying the winners. Their prices are really high so thats why. This is just a proof that even strong and trusted sites can be a fraud after a long time. Be careful people.

Being around doesn't make you legitimate --> Mtgox.




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February 08, 2019, 11:05:57 PM
 #13

Cloudbet not responding for my 330 BTC withdrawal

I had been following this one closely as I used to bet at cloudbet, thought they were one of the very few highly reputed gambling websites one can go for. After seeing that their guy "Ronnie" was just trying to convince others that they've had been fair with the user and that there had been too many claims of the account OP of that thread (Swofty) had been talking about, it made them look shady and caught them red handed already as if someone who is claiming to have everything, from 2fa to email to deposit/withdrawals screenshots as well as ready to even sign a message and who also provided an exact image of the withdrawal request of that BTC330, then cloudbet stands no chance to prove and convince everyone that they're innocent in this matter. There are enough of the excuses they've been making and after Swofty provided everything, they're not even replying to that thread which shows that they're clearly the ones who wish to run away with Swofty and many other users' money and still get their business going. I guess it's time for me and others to day a good bye to cloudbet and as well, those who love where their HQ is located (if anyone ever noticed that or have visited there already), I'd suggest them to draw their Police Authorities' attention towards this matter and help Swofty and others get their money back as BTC330 is not a pancake to be left for Cloudbet.

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February 08, 2019, 11:12:37 PM
Last edit: February 08, 2019, 11:59:49 PM by Oceat
 #14

Even the most reputed sites getting shady if the withdrawal amount is huge,they had this behaviour earlier as well so this means they are going out of bankroll?
A possible thing that this one might be the reason why any sites would really give out some issues on processing withdrawals specially with higher amounts not only on gambling
industry but also on other services as well but I'm not talking for this on generally since we have seen there are still some reputable sites which do remain unstained when it comes
to these kind of issues.
It seems that they started to make a scene already just because someone withdrew a large quantity amount of money they seem to start to be shady. It saddened to know such a reputable gambling site starts to do a risky move.

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February 08, 2019, 11:13:41 PM
 #15

It's obvious alibi holding of release of winning is scam from the start there's nothing rules asking for any documents  to get winning bets. The winner give them the piece of requiremment to get their winning bet but it's obvious that's is delaying tactic of the scammers.
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February 09, 2019, 09:30:11 AM
 #16

Cloudbet not responding for my 330 BTC withdrawal

I had been following this one closely as I used to bet at cloudbet, thought they were one of the very few highly reputed gambling websites one can go for. After seeing that their guy "Ronnie" was just trying to convince others that they've had been fair with the user and that there had been too many claims of the account OP of that thread (Swofty) had been talking about, it made them look shady and caught them red handed already as if someone who is claiming to have everything, from 2fa to email to deposit/withdrawals screenshots as well as ready to even sign a message and who also provided an exact image of the withdrawal request of that BTC330, then cloudbet stands no chance to prove and convince everyone that they're innocent in this matter. There are enough of the excuses they've been making and after Swofty provided everything, they're not even replying to that thread which shows that they're clearly the ones who wish to run away with Swofty and many other users' money and still get their business going. I guess it's time for me and others to day a good bye to cloudbet and as well, those who love where their HQ is located (if anyone ever noticed that or have visited there already), I'd suggest them to draw their Police Authorities' attention towards this matter and help Swofty and others get their money back as BTC330 is not a pancake to be left for Cloudbet.

And this is the latest input from the guy.
No updates at all. On email, on AskGamblers and here too no answers.

Ronnie, please do the right thing. And just resolve this and lets move on. This is the most stressful month and in going i experience in my life. Please just end this case and stop dragging delaying it. Thank you

Albert

This means the issue has not resolved yet. This is very sad. By the way, don't forget 330BTC is a lot of money. Anyone can get greedy. I hope this is not what happened with cloudbet too. I wish good luck to the guy.

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February 09, 2019, 11:21:40 AM
Last edit: February 09, 2019, 11:50:35 AM by stomachgrowls
 #17

And this is the latest input from the guy.
No updates at all. On email, on AskGamblers and here too no answers.

Ronnie, please do the right thing. And just resolve this and lets move on. This is the most stressful month and in going i experience in my life. Please just end this case and stop dragging delaying it. Thank you

Albert

This means the issue has not resolved yet. This is very sad. By the way, don't forget 330BTC is a lot of money. Anyone can get greedy. I hope this is not what happened with cloudbet too. I wish good luck to the guy.
If they wont say anything for more days then its clear that this is already a scam.I dont know why they do risk out their reputation built for too long just for 300+ BTC

yet they can still able to generate good long term income if they would just arrange this mess.They decide to remain silent up to these days but we should wait  a little further on what would be

their response if they would decide to keep that 330 in exchange with their reputation or simply their business.

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February 09, 2019, 11:56:10 AM
 #18

So the guy made a 150 BTC deposit?  That should be alarming for Cloudbet if they couldn't handle the action imo.  They should at least limit how much that guy could bet or they'll probably take a huge hit.

R


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February 09, 2019, 10:05:48 PM
 #19

So the guy made a 150 BTC deposit?  That should be alarming for Cloudbet if they couldn't handle the action imo.  They should at least limit how much that guy could bet or they'll probably take a huge hit.

They had no issue accepting the 150 BTC deposit, but they're causing issues giving his money back (even the initial) not surprised with this sort of behavior.




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February 10, 2019, 04:12:10 AM
 #20

Well I was surprised to read the accusations against them but it seems they're not responding so I guess they're already lost the trust of this community.

They started to be very good online gambling sites, but those two accusations against them and without responding whatsoever has created a lot damage on their reputation that is hard to get back because we all know that gamblers won't just forgot those issues and would go on and used other online services.

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