I got scammed by FreeWallet my Monero coins are not showing in my wallet, when I reached out to them they told that they never received the coins. I also have given them the transaction hash for the exchange I did for BTC to MONERO.
I also noticed that r/monero on the monero sub reddit has listed FreeWallet as a scam. Anyone else faced a similar issue?
Hello iam_aayushiJ,
Please accept my apologies for getting back to you so late.
Would you please send me more details about this situation via the private messages?
P.S. The most probable reason why you've never received the coins under this transaction is that your amount was below the minimum allowed amount.
However, we'd love to consider the possibility to recover this transaction.
Best regards,
Freewallet Support