Electrum won't connect to servers

[flying brick]

Hi all


I just downloaded the latest version of electrum 3.3.4

connected it to my trezor hardware wallet.

Sent some coins from hardware wallet to electrum wallet.

However its not showing in electrum.  Its been confirmed.

Electrum wont connect to sever for latest blackchain so its not showing up in my electrum wallet.

tried using a new server, turned of my firewalls but still no luck.  electrum just wont connect.

any ideas?

[BitMaxz]

Did you try to connect the electrum to other electrum servers?

You can change the electrum server to other servers by clicking the green or red circle from the bottom right of the wallet. Then click the server and uncheck the "select server automatically" and then choose any server you want after that restart the electrum wallet then wait for sync if the circle from the bottom right still in red it means it's not connected. Try other servers until you find a stable one.

[flying brick]

Yep tried that but still no luck. Will i lose my coins if I remove electrum wallet and and install again? 

[TryNinja]

Yep tried that but still no luck. Will i lose my coins if I remove electrum wallet and and install again?  

Make sure you have your backup seed stored somewhere. Then, you can do whatever you want with it.

However, I don't think this would fix anything. Try going to %appdata%\Electrum and deleting the "blockchain_headers" file; afterward, open Electrum again and wait a few minutes for it to sync.

[BitMaxz]

If changing the server doesn't work and also the TryNinja suggestion does not work then there is something that blocking incoming or outbound traffic from your electrum.
Do you have any antivirus installed? If yes try to exclude the electrum.

Also, make sure that the wallet you installed is directly from https://electrum.org/ if you downloaded the latest version of electrum from a pop up window in electrum your electrum might be infected or you are using a phishing electrum wallet.

If that's the case your bitcoin is gone.

Can you post your bitcoin address here so that we can check if the bitcoin still there?

[flying brick]

tried deleting the block chain header file.  that didnt work.  i've turned of antivirus and turned of firewalls yet still nothing. could it possibly because i'm using a mobile dongle? i've turned of the firewall on that too.

def downloaded electrum.org

i'm new to this is posting my receiving address safe?

Really appreciating the help.  thank you

[BitMaxz]

def downloaded electrum.org

i'm new to this is posting my receiving address safe?

Yes, it's safe to share your address it is a public address where we can check on blockchain if there is transaction happen with this address.

What do you mean by USB dongle? Are you using the internet from that USB? Does it seem that you are talking about USB stick modem where you can insert a sim card?

Maybe your internet from a USB stick is slow I have an old USB stick with slow internet because it gives me 3g internet signal which is too slow compared to LTE smartphones.

Can you try to change your DNS to google DNS? Sometimes it's DNS issue so changing the DNS to Google DNS or Public DNS can solve the issue.
Here is the google DNS below.

Code:

8.8.8.8
8.8.4.4

[flying brick]

YES!  Changing the DNS worked! Thank you BitMaxz and  TryNinja.  I really appreciated the advice for a newbie.

A USB dongle with sim card. its 4G faster than my broadband at home and more stable.

 I was worried my first steps into bitcoin was a disaster for a moment