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March 09, 2019, 02:31:27 AM |
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Not sure if this is the right place to post, but I think people should be warned so they don't burn themselves with this like I did.
I saw an arbitrage opportunity there about 2 weeks ago so I registered an account. I could tell it was sketchy from the beginning because of the broken English and activation link being in Chinese - yet there were no bad reviews about it on the internet, so I thought I was safe enough. So I transferred 0.3 BTC there, bought the coins that I wanted, tried withdrawing them. The withdrawal was shown as "successful", yet no coins came. The transaction id provided was invalid. I tried contacting support about this, no reply. Kept writing them every 2-3 days, still no communication from their side. Today I tried logging in, and kept getting an error that the password entered was incorrect. I am absolutely sure it was the correct password, I don't reuse them for multiple services, my machine is not compromised.
I didn't change it, there's no "forgot password" option anywhere, and the support does not respond.
They changed my password for me.
The fact that I didn't see any bad reviews 2 weeks ago probably means that they've just now started doing this. Don't think I'll ever get my money back, but at least I can warn others.
STAY AWAY
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