Sent Litecoin to Bitcoin Address, How to recover?

[cryptotrade78u]

Is this even possible? How can one send bitcoin into a litcoin wallet address what are the chances of the transcation being completed or does litcoin wallet address support bitcoin

When this happens, i can see LTC in Bitcoin wallet in Litecoin explorer

[Artemis3]

Guys, come on!!! Stop giving me hard time. I Understand the software is at fault and there should be check before sending cryptos, but i use general bytes machines. The largest company in the world with over 2000 installs. I am requesting them to look into this and perhaps they can fix the software.

Another things i am doing it, starting to offer more than 2 crypto, that will help tremendously. See, right now what happens i there is Bitcoin and Litecoin and customer Must press the icon of coin they wish to buy and these icons are next to each other, so they accidentely push Litecoin when they want to by Bitcoin.

If i started offering Bitcoin, Ethereum, Monero, Dash & Litecoin. I can arrange icons where bitcoin is on the extreme left and Litecoin is on the extreme right, so chances of that accident are a lot less.

Transactions that are under $50, i simply send them bitcoin and take the loss as a company but we have had couple of $1000 transactions and thats where i feel bad.

Well as their customer you should really complain to them (General Bytes).

Here is an example from the exchange Poloniex:



So its not like you are the only one, people have suffered from this since the first fork (Litecoin) appeared.

In the meantime, you could also place a sticker warning people about this, at least its better than nothing:

• Do not send litecoin to a Bitcoin address, do not send bitcoin to a Litecoin address, You will lose your coins!
• A Bitcoin address can be recognized because it starts with 1, 3 or bc1 (if your ATM supports bech32, else omit bc1).
• A Litecoin address can be recognized because it starts with L (Don't bother with the ancient 3, no one should be using those).

And so on with the rest of the coins... They all have their distinctive addresses.

You could design a pretty infographic using the coin logos for your sticker, perhaps something resembling bitcoin and litecoin don't mix.

Ie: "BTC to LTC address or LTC to BTC address = your coins are lost. Double check you are sending bitcoin to a bitcoin address ONLY, or litecoin to a litecoin address ONLY. We cannot be held responsible for coins sent to the wrong address (they are destroyed)." or such, be creative; but really complain to General Bytes or seek an alternative. Being "the largest" doesn't mean being "the best". See Mt.Gox in 2012~2013...

[Odonko]

Sorry about that but I don't think recovering  the funds would be possible. Better get used to how to make transactions in crypto and always make sure you are sending funds to compatible blockchains and you have the right address.

[Moiyah]

Sadly, they cannot get back it and the transactions are irreversible. I may suggest aside from logo, indicate it's name beside the logo itself. Some may familiar only with the logo. And you can also create pop up reminders at the bottom or upper of the atm screen for them to be cautious and double check the adress if it is the right destination address.

[Leonardo7]

I am confused about this, the machine may have some systemic errors. The scan ought to have detected that it wasn't a bitcoin wallet and read as an invalid address. Besides, the buyers ought to have read the message prompt too.

[TheBeardedBaby]

Add a big fat warning that sending the funds to a wrong type of wallet it will result in a loss and you will not be responsible for that loss.
There should be a user agreement that the user have to read and click on to be sure that he has read it .
And before he confirm the transaction there should be a warning message again like : You are buying LTC, YOU NEED A LITECOIN WALLET TO RECEIVE THE FUNDS.

I've been working in the IT support for years, I've seen many dump things in my life so I'm pretty sure this wont stop them but for sure will reduce some of the possible loss.

You can't stop the dump people from loosing money, try to do your best to warn them.

[Artemis3]

Add a big fat warning that sending the funds to a wrong type of wallet it will result in a loss and you will not be responsible for that loss.
There should be a user agreement that the user have to read and click on to be sure that he has read it .
And before he confirm the transaction there should be a warning message again like : You are buying LTC, YOU NEED A LITECOIN WALLET TO RECEIVE THE FUNDS.

I've been working in the IT support for years, I've seen many dump things in my life so I'm pretty sure this wont stop them but for sure will reduce some of the possible loss.

You can't stop the dump people from loosing money, try to do your best to warn them.

I would add some random "captcha" at the end, something among these lines:

If you understand what we are saying please confirm by telling us the color of the white roof in the following input box...

And yes, i have also done my decade+ of IT support...

[aarons6]

you would think by now they would have something patched in the core that would send back coins sent to invalid addresses..
maybe one day they will and OP will become very rich getting all the misplaced bitcoin back.

[timerland]

That's pretty unfortunate. Your customers are definitely not obliged to a refund, but this is also partially your fault.

Popular BTC ATMs that I've personally used to test out will always tell you if an address is invalid. If you have a multi-crypto machine, that should be a must thing for you to do, especially when this seems like a big issue. A couple of simple lines of code checking their validity isn't hard for a BTC ATM owner.

~snip~

I think you are right mate. Update is needed for that machine to identify compatible addresses in sending  funds because we already know that cryptocurrency transactions are irreversible. A lot of people are doing this thing everyday most especially newcomers. I even have a friend that has the same issue she accidentally sent  Litecoins intoa Bitcoin address and now hoping to get it back if there  is another way to recover it.

Because speaking plainly here cryptotrade78u's crypto atm business is at fault here, they know themselves that they will be getting a lot of inexperience customers buying cryptocurrencies in their atm yet they have a interface that doesn't detect or at least warn you that you are giving out the wrong wallet address for the cryptocurrency you are buying. Customer's who lost money in the process are of course have grounds to push for damages as them being first time buyers should have a sufficient guide and step by step process to successfully buy the cryptocurrency they wanted, they probably don't even know what "Litecoins" are in the first place.

Not really. The customer selected Litecoin whilst they inserted an incompatible BTC address which they don't know how to alter so they can get their litecoin back. It's like buying an AMD motherboard and then buying an intel CPU. Not the store's fault they sold you the products.

Let's stop being mean to OP - but there are no ways for you to get user coins back. If you can afford to send out transactions, it should be pretty easy to reimburse those people who placed large orders, shouldn't it be?

[Iceblast]

Is canceling unable to restore it? if it really can't, I don't think I can ever go back because the cryptocurrency system can't be restored as expected. so when sending to bitcoin it must remain to the bitcoin address and if there is an error it will not be able to return

[Cheesus]

Sorry mate, your litecoins are gone forever. You should fix your ATM machine immediately! Because it is a big issue and for this, you can lose a huge amount of money. As the Litecoin and Bitcoin are a totally different coin. So, Once you send Litecoin to any Bitcoin wallet it's mean your LTC is gone.

[JohnBitCo]

I Own a Bitcoin ATM company and a lot of my customers click on litecoin when they really want to buy bitcoin, they scan their Bitcoin wallet and insert cash. The machine just sends Litecoin to bitcoin address and now the money is stuck. Is there a way to recover it? Can we share some video link with them that they can use to get their funds?

Is there any flow in your machine with send the litecoin to the Bitcoin address ?
This seems very strange. You customers may be very angry with you when they come to know about it. 
As far as I know it is impossible to recover your money if it is sent to a wrong address or to the wrong network.

[ostrogoto2012]

I have friends of mine who send bitcoin to a bitcoincash wallet and i can tell you for sure he lost all his money! Sorry for that.

[Naughty Princess]

Sorry about that but I don't think recovering  the funds would be possible. Better get used to how to make transactions in crypto and always make sure you are sending funds to compatible blockchains and you have the right address.

The system should have confirmation if really want to do the process or cancel because once it is being sent there is no possibility for turning it back. There s no recovery on the blockchain wherein we have to be careful on every address we used before it turn into nothing. It is not compatible for all wallet.

[Mehedi72]

I Own a Bitcoin ATM company and a lot of my customers click on litecoin when they really want to buy bitcoin, they scan their Bitcoin wallet and insert cash. The machine just sends Litecoin to bitcoin address and now the money is stuck. Is there a way to recover it? Can we share some video link with them that they can use to get their funds?

I don't got it. How could The machine just sends Litecoin to bitcoin address??  Is it really possible when cryto technology is much more advance nowadays. Well if so really happened, there is nothing to do without fixing your ATM machine. Cause there is no recovery option at all. Feel sorry for that incedent  

[philipma1957]

I Own a Bitcoin ATM company and a lot of my customers click on litecoin when they really want to buy bitcoin, they scan their Bitcoin wallet and insert cash. The machine just sends Litecoin to bitcoin address and now the money is stuck. Is there a way to recover it? Can we share some video link with them that they can use to get their funds?

First off  you gave them 2 choices  when only one will work.

So you lose  the money and will have to pay all the people  that  did this on your machine.


Second the company that sold you the gear  fucked up  and you may be able to get them to cover your losses after you pay your customers.


Yeah it sucks.... 


Here is the deal 1 machine 1 coin btc and that is it. Clearly label the machine as cash to btc.

How bad are the losses you mention 1000 usd    transactions  which is at least 2000 + some small ones.


try and have atm removed  and replaced with a btc only machine.  so it does not happen again.

[almightyruler]

For basic P2PKH addresses (Bitcoin '1', Litecoin 'L') it should be possible to recover the funds by copying the private key from the Bitcoin wallet to the Litecoin wallet.

The catch is that keys in Wallet Interchange Format (WIF) will look very different between the two networks, even though the decoded raw bytes are the same. You (or rather, the recipient, the customer) would need to export from Bitcoin, convert Bitcoin to Litecoin WIF, and import into Litecoin.

This is what the same private key looks like on both Bitcoin and Litecoin:

BITCOIN
Private key hex: 0000000000000000000000000000000000000000000000000000000000000001
Private key WIF: KwDiBf89QgGbjEhKnhXJuH7LrciVrZi3qYjgd9M7rFU73sVHnoWn
Public key hex: 0279be667ef9dcbbac55a06295ce870b07029bfcdb2dce28d959f2815b16f81798
HASH160 hex: 751e76e8199196d454941c45d1b3a323f1433bd6
Address: 1BgGZ9tcN4rm9KBzDn7KprQz87SZ26SAMH

LITECOIN
Private key hex: 0000000000000000000000000000000000000000000000000000000000000001
Private key WIF: T33ydQRKp4FCW5LCLLUB7deioUMoveiwekdwUwyfRDeGZm76aUjV
Public key hex: 0279be667ef9dcbbac55a06295ce870b07029bfcdb2dce28d959f2815b16f81798
HASH160 hex: 751e76e8199196d454941c45d1b3a323f1433bd6
Address: LVuDpNCSSj6pQ7t9Pv6d6sUkLKoqDEVUnJ

Note that only the WIF and Address fields differ, and that's only because they are in base58check format, which uses a prefix specifically for the network. Internally to each client they are using exactly the same numbers, regardless of the network.

Script for sending to Bitcoin address 1BgGZ9tcN4rm9KBzDn7KprQz87SZ26SAMH: DUP HASH160 PUSHDATA(20)[751e76e8199196d454941c45d1b3a323f1433bd6] EQUALVERIFY CHECKSIG

Script for sending to Litecoin address LVuDpNCSSj6pQ7t9Pv6d6sUkLKoqDEVUnJ: DUP HASH160 PUSHDATA(20)[751e76e8199196d454941c45d1b3a323f1433bd6] EQUALVERIFY CHECKSIG

(They're identical. Both addresses map to the hex sequence 751e76e8199196d454941c45d1b3a323f1433bd6 internally.)

---

It's probably also worth considering that some of the more tech savvy customers may have already 'recovered' their funds on the Litecoin network, even after complaining to the OP and being compensated in Bitcoin.

[thirdprize]

Sounds like you want to pass them onto the ATM companies support team.  Their machine screwed up, so it is their fault.

[Kocret02]

I don't think it will be easily returned it has entered the wrong address. and maybe you can try to re-learn from experience if the address of each type of coin has been set according to the smart coin contract

[btc78]

unfortunately i don't know any videos that can help here. it is the user's fault and they should be asking this question not you.

He is the owner of the machine that’s why he is also concern about he’s costumers and maybe some of them don’t know what to do so he isn’t doing them a favor
And if we will put our feet on their shoes we can see the desperation so the owner is extending effort to do the move.and besides if owner don’t give them this favor who will do for them!?

But what you’ve said is a good answer towards OPs concern and hope there are still way to recover the floating coins in the air.