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Bitcoin_Arena
Copper Member
Legendary
 Online
Activity: 2030
Merit: 1786
฿itcoin for all, All for ฿itcoin.
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March 16, 2019, 05:54:20 PM |
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It's very likely your API key and secret key was leaked or you have a malware on your computer stealing your private information. Just out of curiosity, which website did you use the API keys on? Also, why didn't you disable the withdrawal through API key... this is more secure in case someone lands on your keys because believe me, they will be able to withdraw from your account without even logging in or using 2FA |
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vv181
Legendary
 Offline
Activity: 1932
Merit: 1273
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March 16, 2019, 06:13:47 PM |
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Before we dig deeper Bittrex are scam shady exchanges ( https://bitcointalk.org/index.php?action=trust;u=96390). You are the only one who knows why you are being hacked, try to scan your PC from virus, malware, and etc. Also, What kinds of program that you use your API keys? does it open source or some closed-sourced trading bot scam. Try to remember step by step before your coin get lost. After all, there is likely zero chance you could win back your coins. |
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Vitaliwit (OP)
Newbie
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Activity: 27
Merit: 0
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March 16, 2019, 07:24:10 PM |
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It's very likely your API key and secret key was leaked or you have a malware on your computer stealing your private information.
Just out of curiosity, which website did you use the API keys on?
Also, why didn't you disable the withdrawal through API key... this is more secure in case someone lands on your keys because believe me, they will be able to withdraw from your account without even logging in or using 2FA
I have disabled API output. it can be seen in the screenshot. |
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vv181
Legendary
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Activity: 1932
Merit: 1273
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March 17, 2019, 05:42:06 AM |
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I have access to the account only from my IP. API-keys without the right to withdraw funds. If I had been hacked, they would have changed the API -keys. But this was not. Dropped by the old keys. With keys without the right of withdrawal, you can only sell coins.
If you do believe you aren't getting hacked, then somehow there is a problem within the BIttrex system which is highly unlikely. However, I'd still believe you are getting compromised. And judging by your screenshot even though it's hard to analyze since I don't know which is your true IP address. You are highly likely being hacked. Anyway, try to move your thread to more proper section like Beginners & help or Exchanges, you probably will get more response there. |
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bL4nkcode
Copper Member
Legendary
Offline
Activity: 2142
Merit: 1305
Limited in number. Limitless in potential.
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March 17, 2019, 12:21:53 PM |
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High chance that your account's api was compromised, base on your security log, this 210.161.230.17 was the hacker's ip right?
But the question is you disabled your api's withdrawal access but the hacker did a success withdraw, how is that possible.
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JohnSilver
Sr. Member
Offline
Activity: 1026
Merit: 280
🇧🇬 Crypto Since MMXIII
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March 17, 2019, 07:38:05 PM |
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 But the question is you disabled your api's withdrawal access but the hacker did a success withdraw, how is that possible.
The big question and very strange situation!  I spoke to Vitaliwit in the Russian section. There are more screenshots and from the support response makes it clear that they can not understand which API key has withdrawn the balance. They also talk only about 6 keys, but on the screenshots above they are more than 20. The activity log shows no changes to the key rights from the hack date to today and on the screenshots no keys with withdrawal rights... Russian topic: https://bitcointalk.org/index.php?topic=5121306.0 |
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a_kha
Newbie
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Activity: 3
Merit: 0
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March 19, 2019, 06:51:06 PM |
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I have the same problem - my deposit in Bittrex was stolen through API-keys without withdrawal enabled.
Bittrex techsupport closed my tickets with standard bla-bla about phishing, viruses, phone, e-mail ang 2FA hacking and so on.
After third attempt they had to agree, that withdrawals were made with API-key.
Next question - how it was possible - my keys were without withdrawing, I received answer, that thief changed API key (enabled withdrawal), stole deposit, changed API key again (now my API without withdrawal enabled again).
Have to note, that change API-key properties requires 2FA confimation at least. And my phone was with me all time long (protected by password/fingerprint)
And yes, I checked my phone and computer for viruses, trojans etc. - there was nothing, of course.
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Vitaliwit (OP)
Newbie
Offline
Activity: 27
Merit: 0
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March 21, 2019, 01:52:11 PM |
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I'm not alone. a problem exists and BITTREX must recognize its imperfection in safety.
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a_kha
Newbie
Offline
Activity: 3
Merit: 0
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March 21, 2019, 06:10:14 PM |
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Bittrex is not going to recognize any responsibility. All answers are made from template "You were been hacked, and this is your own trouble".
My requests to escalate my ticket to another guy were ignored. Now they close tickets without any explanation.
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Vitaliwit (OP)
Newbie
Offline
Activity: 27
Merit: 0
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March 25, 2019, 01:32:53 PM |
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I once again wrote in support. The problem is open and support does not want to solve it.
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r1s2g3
Sr. Member
Offline
Activity: 742
Merit: 395
I am alive but in hibernation.
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April 03, 2019, 02:21:25 PM |
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Bittrex is not going to recognize any responsibility. All answers are made from template "You were been hacked, and this is your own trouble".
My requests to escalate my ticket to another guy were ignored. Now they close tickets without any explanation.
I have the same problem - my deposit in Bittrex was stolen through API-keys without withdrawal enabled.
Bittrex techsupport closed my tickets with standard bla-bla about phishing, viruses, phone, e-mail ang 2FA hacking and so on.
After third attempt they had to agree, that withdrawals were made with API-key.
Next question - how it was possible - my keys were without withdrawing, I received answer, that thief changed API key (enabled withdrawal), stole deposit, changed API key again (now my API without withdrawal enabled again).
Have to note, that change API-key properties requires 2FA confimation at least. And my phone was with me all time long (protected by password/fingerprint)
And yes, I checked my phone and computer for viruses, trojans etc. - there was nothing, of course.
I'm not alone. a problem exists and BITTREX must recognize its imperfection in safety.
It feels to me that it is some insider job of someone in bittrex. Again it proves that exchange cannot be trusted for your balances. |
I am alive
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Vitaliwit (OP)
Newbie
Offline
Activity: 27
Merit: 0
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April 07, 2019, 01:03:04 PM |
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What should be done to draw attention to this problem? What do you think there is hope to return my funds?
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meccaflare0
Sr. Member
Offline
Activity: 336
Merit: 250
Do the thing and you'll have the power.
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April 14, 2019, 03:09:32 PM |
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I was warned against using Bittrex API for my trading bot.
The community of guys who got me into bots advised me well.
I am using Binance because they are much better at locking down their API.
Bittrex has and other exchanges too have API issues.
In the end I hope they refund. But ultimately no one should use the APIs until it's overhauled.
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Vitaliwit (OP)
Newbie
Offline
Activity: 27
Merit: 0
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May 16, 2019, 04:41:14 PM |
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JohnSilver
Sr. Member
Offline
Activity: 1026
Merit: 280
🇧🇬 Crypto Since MMXIII
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May 16, 2019, 08:56:12 PM |
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traderimage
Copper Member
Newbie
Offline
Activity: 9
Merit: 0
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January 21, 2021, 07:08:49 AM |
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I had this same situation as well - my funds were stolen from API that did not have withdrawal abilities.
For others who had this, was the mechanism used via trades? Or, how?
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