Hi, I would normally post on your forum about issues pertaining to mokimarket, but my login doesn't seem to work anymore (on the forum)
Anyways, I received 101 credits but it says "
Credits from transfer from naypalm". When I check my sold auction items, they all say
Pending (
Awaiting Payment). Also when clicking on buyers shipping info, all i see is their name and a single comma where their address should be.
Please Help
Hi you should automatically be logged in to mokimarket forum when you login to the site. Anyhow I sent you a private message as well.
You winner purchased item the wrong way; instead of going through checkout process in "auctions won" tab, he simply transferred credits to your account for payment.
In order for you to receive proper commission payout, he should go through checkout process and he also needs to add his address info to receive item. I would recommend sending a note to the winner; you can do this from the "auctions completed" tab. Just transfer the credits back to him and request that he send them again the correct way.
Let me know if this helps.