Bittrex identification

[benjamin07]

Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.

[Furious 7]

Many cases like this, I think you have to complete verification of your account so that you are eligible to do withdrawl.

You can send a ticket or read the guide here
https://bittrex.zendesk.com/hc/en-us/articles/231701788

or you can read the discussion in this thread:
https://bitcointalk.org/index.php?topic=2422908.20

[dothebeats]

Unfortunately you can't have your withdrawals until you have complied with their terms. They are also mandated by the government to follow strict KYC procedures and are also bound by law. While you always have full discretion on whether to have your account KYC'd or not, they also have full control of their terms as they are the operators of the exchange. I believe even a lawyer will have a hard time pursuing this case legally as they (Bittrex) are just complying on what the law asks for.

[alisafidel58]

They are complaint with KYC and you should comply too. It is part of their rules upon agreeing on ToS. You won't get any withdrawals until you have fully verified yourself. No lawyer can help you with that and the lawyer will also say to you that you should comply with Bittrex KYC.

[Kemarit]

As others have said, you can't withdraw because you need to pass their KYC verification. How big is your withdrawal though?

and you either fail to provide that data when requested, or else provide incomplete or insufficient data, we may not be able to perform or conclude the contract which we have or are otherwise trying to enter into with you (namely regarding your account opening on the Platform and provision of our related services).

In certain instances, particularly where this relates to AML / KYC Data, we may even need to exercise our prerogative to terminate our contract with you, and thus withdraw the availability of our services to you, or else, if still at application stage, we may have to decline to enter into a relationship with you. We will however notify you if this is the case at that point in time.

https://bittrex.zendesk.com/hc/en-us/articles/360001393283

I do hope that you read the TOS though, otherwise if you don't comply then there's the possibility that you can't get your money. And the best thing to do for you is to submit all the data required, withdraw your money and then ask them to removed your data, under GDPR (General Data Protection Regulation) law.

10. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

    Request access to your personal data.
    Request correction of your personal data.
    Request erasure of your personal data.
    Object to processing of your personal data.
    Request restriction of processing your personal data.
    Request transfer of your personal data.
    Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at privacy@bittrexmalta.com. These rights are explained below.

[spadormie]

Bittrex sent me an email asking for ID but I do not want to send them my ID

Bittrex is a great exchange and I think that giving them your ID isn't in risk. Every big exchange wanted them to know you so they conduct KYC. There's no problem I think if you just send them your ID. It's no risk at all.

[jhenfelipe]

Have you read their TOS before using their services?

3. ACCOUNT

3.1. Bittrex Account
In order to use any Services, you must create and maintain an account through the Services (“Bittrex Account”). To create or maintain your Bittrex Account, or enable functions on your Bittrex Account, you will be required to provide Bittrex with certain information and documentation, including, as applicable, the information and documentation associated with identity verification and other screening procedures described in Section 3.3, below. You will: (a) create a unique password; (b) provide complete and accurate information; (c) promptly update any information you have provided so that the information is complete and accurate at all times; (d) maintain the security of your Bittrex Account by protecting your password from unauthorized access or use; (e) promptly notify Bittrex if you discover or suspect any unauthorized access or use of your Bittrex Account or any security breaches related to your Bittrex Account; and (f) be responsible for all activities that occur under your Bittrex Account, and accept all risks of any authorized or unauthorized access to your Bittrex Account.

Just check out Section 3.3 in the site.

TOS is commonly missed by users, mostly not reading it intentionally. The consequence is that, you'll end up making a deposit and unable to withdraw unless you go through the KYC process. I don't like that Bittrex allow users to deposit and require the verification later (probably on withdrawal), but what else can we do? They mentioned it in the TOS, "in order to use any services...." .

No one can really help you here. Either you do identity verification and withdraw or not and let go of your funds.

[The Cryptovator]

Have they blocked account? Not sure because I have verified my account long time ago that's why I had not received this mail. But previously there was withdrawal limit for unverified account, I am not sure when they have changed their rules. However since you were agreed with their terms and conditions they you have to provide your KYC documents. I don't think hire any lawyer would help you.

[harizen]

Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.

No one can assist you here, only Bittrex.

If the amount involved is quiet decent, then just submit your ID. Priority here is to get your withdrawal. The requirements is quiet simple. If there's no progress after doing that, then at least you do your part and that's the time you will now be aggressive in getting your funds. Lots of users already undergo KYC. I don't see why you have worried too much about submitting your ID. Identity theft? It really happen but I doubt you will experienced that because of submitting ID to Bittrex. After getting funds then close your account.

Although no legal entity can help you, it will just give you a hassle way if you will take a legal action here.

[kurian]

You should have checked their terms and conditions before depositing on the website. They clearly stated that, no withdrawal can't be completed without KYC. I am not advising you to submit your identity proofs to them, nothing is safe in the online world. I am using Bittrex from last two years. I don't think it would be a bad idea to submit KYC.

[Zadicar]

Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.

If you dont like to comply into their KYC then you do have the full decision on not to do it but those funds of yours would be locked forever.No one would
really able to help you out since its part of their ToS.You wont have any choice but to comply it if you like to withdraw your funds.I know KYC sucks but
theres nothing you can do anything about it.

[LeGaulois]

Bittrex emailed its clients (not verified) in mass about the ID verification, and if I am correct it's not even the first time. Personally I will never send anything to it, especially since I stopped to use this exchange long ago now.
In your case a lawyer will cost you more that what it should, the only deal he will be able to do is to send your ID to unlock what is locked. Something you can do yourself online within minutes.

[Hamphser]

Bittrex emailed its clients (not verified) in mass about the ID verification, and if I am correct it's not even the first time. Personally I will never send anything to it, especially since I stopped to use this exchange long ago now.
In your case a lawyer will cost you more that what it should, the only deal he will be able to do is to send your ID to unlock what is locked. Something you can do yourself online within minutes.

This is why I don't tend to put or store up amounts on exchangers for too long because of this possible problem you would face later on.I do receive these
emails back in the past with Bittrex which is typically for those who haven't verified yet and if you do have funds inside your exchange wallet then you would need to do on whats being asked.

[leowonderful]

I got an email like this as well, best thing you can do is just comply and send your ID anyways and just never use their services again if you want your funds back. Any sort of legal action is going to likely cost more resources than what you could potentially gain. Try using another exchange in the future that doesn't require you to submit documents to use their site like Binance or try a P2P trading site like Paxful in the future (LBC's going to start requiring people to do KYC in the future).

[benjamin07]

Hi, thank you very much for the valuable information.

My problem is not with sending the ID information.

My problem is: what kind of KYC is this that accepts money from a depositor without ID, but does not allow the same depositor to withdraw the same amount deposited unless they provide ID?

It seems like a case you enter the movies for free but pay when you exit. Something is wrong.

Their Clause 3.3 applies hap hazardly?

If you do have a lawyer's contact in their state of Washington as they claim i will try my luck.

[Vaculin]

There's no exemption to that rules, you have to comply with the KYC as I think it's a basic requirement now for Bittrex.
If that amount you are trying to withdraw is something you don't want to loss, then you comply, and if not, then you can just let that go.

[adaseb]

Basically you need to do KYC if you got any funds in your account that you want to withdraw.

They actually started doing this KYC sometime in 2017 where many accounts started to get frozen for no reason and they were forced to comply.

Most exchanges are like this these days. Same thing happened with Poloniex shortly after and that exchange was also KYC-free for many years prior to 2017.

Regulations in Crypto are changing and sites will need to comply if they want to stay in business.

[anthon.stephens]

Sorry. If required will have to pass the test. He himself was forced to do it. Well, that account was registered to me. And there were no problems.

[aad140386]

My friend found himself in a similar situation, and for a long time he did not want to send them his documents and confirm the verification, but after a month of negotiations with technical support, he gave up, and yet sent them all the necessary identity documents. Moreover, they demanded from him also an additional photo with a passport. Perhaps this is because he argued with them for a long time. But after he provided them with all the necessary documents, they safely paid him all the tokens. I think that verification on major exchanges will soon be commonplace. In any case, everything is moving in that direction.

[BitcoinTurk]

Bittrex sent me an email asking for ID but I do not want to send them my ID I actually want to close my account, but they blocked my withdrawals until I send the ID.

Anyone can assist me with this problem?

If anyone can provide me with their legal entity ID and a lawyer in their jurisdiction I will take it with the lawyer.

If you don't have a Bittrex account, I suggest you close your account and not use it again. In recent months, I have been asked to authenticate myself, and I have done everything as desired. After 2 days of waiting period, the customer representative returned with negative feedback for the photos I sent. Although I had received all the photos clearly, even though I received a negative answer, I prepared photos again and sent it back to the customer representative. This time I had to post video to guarantee my work, but Bittrex considered my application negative. Then, even though I requested the closure of my account, I was constantly requesting authentication. I warn you again, absolutely do not share your identity documents with this service. Bittrex will introduce various challenges for you when the authentication process begins.