What exchange is this? Is this a popular one, or some sketchy yobit-esque exchange?
However I am able to do a internal transfer which means that I can send funds to your wallet if you create account.
and is this sort of internal transferring allowed by the operators of the site, or is this some sort of bug you're exploiting with a non-verified account?
If this checks out && is actually legit, i might know someone who's willing to help you.