Crypto Exchange Help

[margotcoins]

Hi all,

I placed my first exchange request and I am not sure I have done something wrong or maybe picked the wrong exchange.

Anyone is familiar with 24crypto.exchange ?

On my part I did send the payment with a regular fee and it got stuck into a transaction spike for almost a day (not sure what the etiquette is for payment processing time).

On their part the contact form return an error so there is no way for me of getting in touch with them.

Also the term of service states that in case of failure of the exchange the client (me) is obliged to inform on it within 7 days. Well how am I suppose to inform them if I can't reach them!

Can anybody care to comment?

Many thanks!

[djhomeschool]

I am sorry but the exchange you used is a phishing site and not a real exchange so you lost your coins.
What coins did you send?
Did you send btc and is the transaction confirmed?
What wallet are you using?

If the transaction is not confirmed yet you can try to double spend with some wallets.

Domain info:

Code:

Domain Name: 24crypto.exchange
Registry Domain ID: a4c84c245aa14fdb8a1cadc527addbfe-DONUTS
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: https://www.namecheap.com/
Updated Date: 2019-03-03T11:20:27Z
Creation Date: 2019-03-03T10:42:19Z
Registry Expiry Date: 2020-03-03T10:42:19Z
Registrar: NameCheap, Inc.
Registrar IANA ID: 1068
Registrar Abuse Contact Email: abuse@namecheap.com
Registrar Abuse Contact Phone: +1.6613102107
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: addPeriod https://icann.org/epp#addPeriod

The domain was created about 2 weeks ago.

You should move this thread in the Scam Accusations section.

[margotcoins]

serves me right  

I sent 0.01 BTC with blockchain

https://www.blockchain.com/btc/tx/c598453d0f29df354b7291be90b51e0f2ccfc07e25b3550cdf0715aa79114367

how can I move the thread?

Thanks!

If the transaction is not confirmed yet you can try to double spend with some wallets.

I have a lot to learn, thanks for the tip!!!

[djhomeschool]

serves me right 

I sent 0.01 BTC with blockchain

https://www.blockchain.com/btc/tx/c598453d0f29df354b7291be90b51e0f2ccfc07e25b3550cdf0715aa79114367

how can I move the thread?

Thanks!

On the bottom left of the page you should see a "Move Topic" link.

Sorry for your loss.

[margotcoins]

Thanks for the help!

[jhenfelipe]

Of all exchanges out there, I wonder how you knew about this exchange? Anyway, the transaction is confirmed already. If it is still not showing in your account, try contacting the exchange via email and not through the contact form. I saw 3 email addresses in their Privacy Policy:

Code:

legal@24crypto.exchange
contact@24crypto.exchange
support@24crypto.exchange

I prefer the 2nd and 3rd one. It's not guaranteed that they will reply, but you can try. Also, I suggest that next time, please search about the site/services first before using, post/reviews will be a (bit of) help to see the credibility of it.

[margotcoins]

I was googling and googling down the rabbit hole and I honestly don't know how I stumbled on this website. Then silly me I didn't do my homework and research the company before doing business, serves me right, still experience in the bag, hopefully I learn a lesson!

I guess I was all excited about sending my first bitcoin payment. It took me almost half an hour just to find the transaction hash I couldn't figure it out!!! I mean you have the two addresses and the hash, I just didn't see it sitting up there above it!

Any tips/resources you can give out/point me to I can study for better navigate the crypto exchange world?

So far I found and I am looking. at:

blockchain as web wallet but also downloaded electrum for hard wallet
coinswitch.co
coinbase
localbitcoins
pool.bitcoin
viabtc
mycoinify

coins.in (you guys gave me this one for fees)

Which I still haven't research them all ..  

and a couple more just for checking the mempool

Thanks!!!

[fudster]

What sort of keyword did you use to land on such exchange because there is no way you can really find such a new exchange rank on any keyword. If it ranked on any search engine you can probably find that site on the 15th page. And I can't describe what I can call to a guy who goes beyond 2nd page of his searches.
You spamming that link?  

[margotcoins]

LOL I honestly don't know, It might even have been a link from another page, I can't tell you for sure, I just had a lot of tabs open, I was reading through and one of them was this page, so I thought yeah I must have open this for a reason .. and that's how I lost my first 0.01 BTC !!!

[ryzaadit]

The exchange not really familiar, sometimes i use a small exchange like Stex, Graviex, Ogre Exchange, Crex24, Tradesatoshi and other small exchange. But for this exchange based on a name just like exchange created by a scammer at Telegram and they randomly making a PM to other people. Better try to search some testimony or reputation before using an unfamiliar exchange, if you can't find it then better avoid that exchange.

[margotcoins]

hopefully I learned my lesson, I'll check out your exchanges, thank you!

[Slow death]

Thanks for the help!

it's very frustrating to be cheated and stolen but I have a question:

- What did you want in this exchange? because there are exchange like Binance that is a very reliable exchange, why you left Binance for a less popular exchange?

[margotcoins]

as I said, I was going through a lot of pages at the same time, I was excited I was about to send my first bitcoin payment, I had this page open I don't know where from, they had a very good exchange for BTC to ETH, I didn't research the vendor and I just went for it.

To be honest I was more focused on sending the payment correctly since I am just starting getting familiar with crypto wallets and addresses.

My first red flag should have been the rate that was too good to be true, stupid me, but I didn't care or think much of it ..

it's very frustrating to be cheated and stolen

it is, but at the same time not as much as one would think, this time was completely my fault and I am owning to that. I guess if I had done everything I could to prevent being stolen from and then being cheated on then I wouldn't feel good or fell angry or frustated (called whatever you like it), part of my mental health management I guess, this time was 100% my fault. Call me an imbecille but at the same time I am kind of glad my first bitcoin transaction went through correctly ... and again it sucks but I learned something today ..

[Bhagat011]

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